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6

GBIC Transceiver Installation Guide

Meaning

The transceiver, which connects to the module host board through a 
20-pin connector is not seated properly, and a clean connection 
cannot be established.

Corrective action

To correct this problem, completely remove the transceiver and then 
reinsert it. If the problem persists, contact 3Com Technical Support. 
For contact information in the United States and Canada, call 
1-800-NET-3COM. For the number to call in other locations, visit the 
3Com Web site: 

http://www.3com.com/util/enterprise.html

Unqualified GBIC: Checksum match error

Meaning

The system uses checksum error detection to verify the integrity of the 
GBIC data. If the system detects a problem with the data, it displays 
an error message that indicates a checksum failure. 

Corrective action

Although this condition does not necessarily indicate that the GBIC 
transceiver will not function in the system, replace the transceiver to 
ensure proper operation. 

Unqualified GBIC: MODDEF Value – xx 

Unqualified GBIC: Transceiver byte(s) error

Meaning

For both of these messages, the value (

xx

) of this GBIC type is not a 

Module Definition 4 GBIC (Serial Identification) as defined by the 
Gigabit Interface Converter specification. 

Corrective action

Replace this transceiver with a GBIC that is qualified by 3Com.

GBIC Disable Error

If the system detects that the transceiver cannot emit the proper laser 
signal, it disables the port, sets the port type to 

disabled

, displays a short 

description (

GBIC Disable

), and captures the error in the event log.

The following message appears in the event log:

Due to excessive TxFault conditions, GBIC Port xx has been disabled.

Meaning

Excessive Tx Fault conditions indicate a faulty GBIC. 

Corrective action

Replace the transceiver. If the problem persists, contact network supplier 
or 3Com Technical Support. For contact information, see the Technical 
Support appendix in the 

Getting Started Guide 

for your system.

“Unapproved GBIC” Error

Supported transceivers are those that 3Com has specifically tested and 
qualified for use with 3Com GBIC systems. Pretesting at 3Com ensures 
proper functionality, compatibility, and regulatory compliance with the 
system. 

Summary of Contents for GBIC

Page 1: ...nsceiver with the system on which is called hot swapping Figure 1 GBIC Fiber Optic Transceiver To ensure optimal performance compatibility and regulatory compliance use only GBIC transceivers that 3Com supports For a list of currently supported GBICs see this 3Com Web site http www 3com com products en_US prodlist jsp tab cat pathtype purch ase cat 227 selcat LAN Switches 28Modular 29 For the most...

Page 2: ...cables see this 3Com Web site http www 3Com com gigabit_ethernet gbics Table 2 shows the transmission ranges for each connection 1000BASE T GBIC Transceivers The 1000BASE T GBIC transceiver supports connections over Category 5 cabling up to 300 meters 1000 ft Table 1 1000BASE SX GBIC Multimode Transmission Ranges Fiber Type Diameter microns Modal Bandwidth MHz km Transmission Range in meters feet ...

Page 3: ...he chassis with your hands or fingers Fiber Safety Precautions The GBIC fiber ports on your system use lasers To ensure your safety when you install or work with these GBIC systems read and comply with the precautions in this section WARNING The fiber optic lasers used in 3Com GBIC ports meet the regulatory requirements for casual exposure to the eye As with any source of bright light however 3Com...

Page 4: ...CAUTION GBIC transceivers are keyed and can be properly inserted only one way If the transceiver does not click when you insert it remove it turn it over and reinsert it a Figure 2 shows how to insert the transceiver into a GBIC port Installation into other chassis is the same except that the chassis ports may be oriented vertically Figure 2 Inserting the GBIC Transceiver in a Switch 4007 3 Gently...

Page 5: ...you insert it into the chassis remove the GBIC and re insert it If the transceiver is not working properly the system displays an appropriate error message as described in the following sections Unqualified GBIC Error If the system detects an unqualified GBIC or a problem with the integrity of the GBIC it sets the port type to Unqualified GBIC displays a short description Uqual GBIC and captures t...

Page 6: ...ue xx Unqualified GBIC Transceiver byte s error Meaning For both of these messages the value xx of this GBIC type is not a Module Definition 4 GBIC Serial Identification as defined by the Gigabit Interface Converter specification Corrective action Replace this transceiver with a GBIC that is qualified by 3Com GBIC Disable Error If the system detects that the transceiver cannot emit the proper lase...

Page 7: ... electromagnetic emission or safety requirements for your country Refer to 3Com s web page www 3com com gigabit_ethernet gbics for our current approved list The following informational message is shown in the event log Unqualified GBIC Unqualified vendor part number Corrective action Although this report does not necessarily indicate that the GBIC transceiver will not function properly with the sy...

Page 8: ...ipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after 3Com receives the defective product 3Com shall not be responsible for an...

Page 9: ...TS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not ...

Page 10: ...10 GBIC Transceiver Installation Guide ...

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