5-8
C
HAPTER
5: P
ERFORMING
T
ROUBLESHOOTING
AND
D
IAGNOSTIC
T
ESTS
Getting Help If a Test Fails
If any test fails, you can get additional information as follows:
■
Select the test that failed in the Run Tests dialog box and
press [Enter].
■
Select the
Zoom
button and press [Enter].
If the diagnostic tests fail, the adapter may not be defective.
The problem may be incorrect option settings, option
settings that conflict with the settings of other boards, or
improper installation. Follow the steps below to test the
adapter further.
CAUTION:
Make sure to turn the power off and disconnect all
cables from the adapter before inserting or removing it from
the computer.
1
Check the adapter installation by reviewing the installation
instructions in Chapter 2.
Make sure the board is seated correctly in the slot.
2
Inspect all cables and connections.
Bus mastering is not supported in some EISA slots in all
computers. The Fast EtherLink EISA adapter provides better
performance in a bus master slot, but will work in a non-bus
master slot. Refer to your computer documentation.
3
Make sure that you booted your computer under
DOS version 3.1 or later, and that no device drivers or
memory managers are loaded.
4
If you are running the Group 3 test, make sure that the
adapter is connected to a properly cabled and inactive
network and that an echo server is set up on the network.
5
Replace the failed adapter with a working adapter and run
the diagnostic tests again.
