3Com 3CR3MFA-92, Installation Manual

Page: 26 / 176

26 C
HAPTER
3: P
OST
-
INSTALLATION
T
ASKS
Ensure that the following services are running:
Licensing
■
License — Displays your license information including the expiration
date. If this information is incorrect, or if you have installed a license
and it does not display as active, please contact 3Com support.
■
Licensed Users — Indicates the number of licensed users supported by
the 3Com Email Firewall. If this information is incorrect and you have
already installed a license, please contact 3Com support.
BorderWare Mail
Security Services
■
Security Server — Indicates the status of the Security Server and the
last time an update was retrieved.
■
Anti-Spam Server — Indicates the status of the Anti-Spam server.
■
Anti-Virus Server — Indicates the status of your Anti-Virus services and
the time of the last check for a pattern file update.
Network Services
■
Internal Mail Server — Indicates the status of your internal mail server.
If it is inaccessible, check the internal mail server to ensure that it is
running. Perform network tests to ensure you have connectivity
between the 3Com Email Firewall and the internal mail server.
■
Gateway — Indicates your connection to the local gateway, which is
typically your router. If the gateway is inaccessible, ensure that it is up
and running and perform network tests to ensure connectivity
between the 3Com Email Firewall and the gateway.
■
DNS Server — Indicates that DNS services are working properly. If the
server is inaccessible, check your DNS server to ensure it is running
and perform network tests between the 3Com Email Firewall and the
DNS server to ensure they are communicating.
■
Time Server — Indicates that your network time server is up and
running. If the server is inaccessible, check your NTP server to ensure it
is running and perform network tests between the 3Com Email
Firewall and the NTP server to ensure they are communicating.
If there are issues with a certain service, you can click the service check
icon beside the help button to perform a test of that particular service.