3Com 3CGBIC97 - Switch 4007 70km Gigabit Enet Gbic Getting Started Manual Download Page 65

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Power Supply Regulatory Compliance

Interfaces

Power Supply Regulatory Compliance

This section lists regulatory standards for the
following Switch 4007 930-watt AC power supply.

930-watt AC Power Supply

Network
Interfaces

45 Mbps DS-3: BNC

34 Mbps E3: BNC

2.047 Mbps E1/nxE1 (IMA): RJ-48-c

1.54 Mbps T1/nxT1 (IMA): RJ-48-c

10/100BASE-TX

100BASE-FX

1000BASE-SX

Management
interfaces

10/100BASE-T RJ-45 Fast Ethernet

RS-232 (DB-9) serial port

Safety

CSA 22.2 No. 950

UL1950

TUV GS mark

IEC950, CB Certificate

EN60950, with amendments

Low Voltage
Directive

For products declaring LVD
compliance on the Declaration of
Conformity

This equipment was tested and
found to conform to the Council
Directive 72/23/EEC for safety of
electrical equipment. Conformity
with this directive is based upon
compliance with the safety standard.

Summary of Contents for 3CGBIC97 - Switch 4007 70km Gigabit Enet Gbic

Page 1: ...http www 3com com 3Com Switch 4007 Getting Started Guide Part No 10013650 Published May 2000 ...

Page 2: ... STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item...

Page 3: ...h 4007 Chassis 17 2 SWITCH 4007 MODULES Overview 19 Switch Fabric Modules 20 9 port Gigabit Ethernet Switch Fabric 20 24 port Gigabit Ethernet Switch Fabric 20 Management Modules 21 Fast Ethernet Modules 22 20 port 100BASE FX MT RJ Fast Ethernet Layer 2 Switching Module 22 36 port 10 100BASE TX Fast Ethernet RJ 45 Layer 2 Switching Module 22 12 port 10 100BASE TX Fast Ethernet MultiLayer Switching...

Page 4: ...tup Wizard 44 Transcend Network Supervisor 44 Web Management Tools 45 Features 45 Browser and Platform Requirements 45 Color Recommendations 45 Browser Support 46 Platform Requirements 46 Installing Supplemental Tools 46 Windows Installation 46 UNIX Help Installation 47 Setting Up the Form specific Help Files 48 Embedded Web Management Applications 48 Interface Description 49 Troubleshooting 49 We...

Page 5: ...ulatory Compliance 65 930 watt AC Power Supply 65 B INTELLIGENT POWER SUBSYSTEM Intelligent Power Subsystem Features 67 Power Management 68 Power Availability and Power Supply Capacity 68 Power Supply Modes 69 Fault Tolerant Mode 69 Non Fault Tolerant Mode 70 C TECHNICAL SUPPORT Online Technical Services 71 World Wide Web Site 71 3Com Knowledgebase Web Services 71 3Com FTP Site 72 3Com Bulletin Bo...

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Page 7: ...Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the 3Com World Wide Web site http www 3com com Conventions Table 1 and Table 2 list conventions that are used throughout this guide Table 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or instructions Caution Information that a...

Page 8: ...For a list of Switch 4007 documents see the Switch 4007 Documentation Overview Commands The word command means that you must enter the command exactly as shown and then press Return or Enter Commands appear in bold Example To remove the IP address enter the following command SETDefault 0 IP NETaddr 0 0 0 0 The words enter and type When you see the word enter in this guide you must type something a...

Page 9: ...ick Start Guides or Getting Started Guides are shipped with their individual modules or field replaceable units and on the Online Manuals CD ROM These guides provide an overview LED status information and installation instructions for each interface module switch fabric module and management module Documents on CD ROM The Documentation CD ROM contains online versions of the paper guides that are s...

Page 10: ... articles diagrams and troubleshooting instructions on 3Com products 24 hours a day 7 days a week Call 3Com Facts using your Touch Tone telephone 1 408 727 7021 Year 2000 Compliance For information on Year 2000 compliance and 3Com products visit the 3Com Year 2000 Web page http www 3com com products yr2000 html ...

Page 11: ...rnet and Gigabit Ethernet media modules 3Com enables you to simplify your installation by selecting from four pre configured starter kits each of which includes One 930W AC Power Supply One EME management module One 9 port or 24 port Switching Fabric Two optional Fast Ethernet or Gigabit Ethernet modules Four empty payload slots for future expansion For more information about Switch 4007 starter k...

Page 12: ...t system An intelligent system inventory management system An integrated high performance distributed network management system Modules and a fan tray that you can install or remove while the switch is operating called hot swapping for field upgrades and service Support for 3Com Transcend Network Control Services for UNIX or for Windows 1 2 3 4 5 6 7 8 9 Fan tray slot Interface module slots Switch...

Page 13: ...led in slot 7 Slots for two power supplies to supply 930 watts with n 1 redundancy and 1860 watts without n 1 redundancy depending on the type and quantity of installed modules Switch 4007 starter kits have one 930W AC Power Supply Model Number 3CB9EP9 preinstalled in the lower bay Power supplies that you can add or replace while the chassis is running referred to as warm swapping Slots for six in...

Page 14: ...mber 3CB9EP9 One 24 port Switching Fabric Model Number 3CB9FG24T in slot 7 Two 9 port Gigabit Switching Modules Model Number 3CB9LG9MC in slots 1 and 2 4 empty slots slots 3 4 5 6 You can expand the system to provide 54 Gigabit Ethernet ports by installing additional modules into the empty slots Layer 3 Gigabit Ethernet Starter Kit Model Number 3C16811 The Layer 3 Gigabit Ethernet Starter Kit has ...

Page 15: ...ditional modules into the empty slots Layer 3 Fast Ethernet 10 100BASE TX and 100BASE FX Starter Kit Model Number 3C16816 The Layer 3 FEN 10 100BASE TX and 100BASE FX Starter Kit has 12 copper and 20 fiber Fast Ethernet ports and 3 GBIC slots for uplinks This starter kit is preinstalled with the following options EME Management Module Model Number 3CB9EME in the lower slot 930W AC Power Supply Mod...

Page 16: ... about how to replace a faulty power supply 930 watt AC Power Supply Switch 4007 power supplies are autosensing Each power supply Figure 3 can automatically sense the type of input voltage to which it is being connected at the electrical outlet The power supplies are load sharing in that all power supplies provide an equal amount of the load current Each 930 watt power supply has its own power cor...

Page 17: ...les The management module is the primary communication mechanism into the switch and modules You manage other intelligent modules within the chassis through the management module The Enterprise Management Controller EMC module provides standby controller functions for an EME in a Switch 4007 Payload slots There are six slots slot 1 through slot 6 for interface modules The interface modules offer a...

Page 18: ...18 CHAPTER 1 ABOUT THE SWITCH 4007 ...

Page 19: ...itch 4007 is required to have a minimum of one EME Enterprise Management Engine management module You can install a second EME for redundant management operation Switch Fabric Modules see page 20 The Gigabit Ethernet GEN switch fabric module is the central backplane aggregator for the chassis Switch fabric modules fit into slot 7 of the Switch 4007 chassis Fast Ethernet Modules see page 22 and Gig...

Page 20: ... port Gigabit Ethernet Switch Fabric Model Number 3CB9FG9 The 9 port Gigabit Ethernet GEN Switch Fabric Module is optimized for use in wiring closets The module has six non blocking Gigabit Ethernet ports that connect directly to the chassis backplane to provide high speed low latency connectivity between Switch 4007 interface modules Its front panel features three non blocking Gigabit Interface C...

Page 21: ...ent functions You manage the switch through The EME command interface which you access through the serial port or through SNMP Simple Network Management Protocol The Switch 4007 Web Management suite of applications 3Com Transcend Network Control Services An EME combines the functions of a management module and a controller module You can install a second EME to provide standby management support i...

Page 22: ...its front panel and two 1 Gigabit ports for connection to the chassis backplane It operates as a Layer 2 switch and occupies a single interface module slot in the Switch 4007 chassis Figure 9 identifies the components on the front panel of the module The front panel ports on the module are numbered 1 through 20 The two 1 Gigabit ports on the back of the module are numbered 21 and 22 Figure 9 Front...

Page 23: ...refer to the 12 Port 10 100BASE TX Fast Ethernet Layer 3 Switching Module Quick Start Guide on the Online Manuals CD ROM Gigabit Ethernet Modules The Gigabit Ethernet GEN Interface Modules are two port interface modules for the 3Com Switch 4007 The GEN interface modules serve as a 2 Gigabit data channel between the Gigabit Ethernet Switch Fabric Module and other 802 3z compliant Gigabit Ethernet d...

Page 24: ...00BASE SX GEN front panel ports It has 3 backplane ports for connection to the 24 port GEN Switch Fabric Module and 1 backplane port for connection to the 9 port GEN Switch Fabric Module The module occupies a single interface module slot in the Switch 4007 chassis Figure 13 identifies the components on the front panel of the module Figure 13 Front Panel of Module 3CB9LG9MC To learn more about this...

Page 25: ...lable SX GBIC Transceiver LX GBIC Transceiver 70 km Long Haul GBIC Transceiver SX GBIC Transceiver Model Number 3CGBIC91 The 1000BASE SX GBIC transceiver supports a direct connection to 62 5 micron or 50 micron multimode fiber optic cable To learn more about this transceiver refer to the GBIC Transceiver Installation Guide on the Online Manuals CD ROM LX GBIC Transceiver Model Number 3CBGIC92 The ...

Page 26: ...ediate use to manage your modules Administration Console Access To manage the module from the Administration Console 1 Log in to the EME For information about logging in to the EME see the Enterprise Management Engine User Guide 2 At the prompt enter connect slot 1 Where slot is the chassis slot number of the module that you want to manage and the number after the decimal point is a subslot number...

Page 27: ...SE FX MT RJ Fast Ethernet Layer 2 Switching Module Quick Start Guide 36 Port 10 100BASE TX Fast Ethernet RJ 45 Layer 2 Switching Module Quick Start Guide 12 Port 10 100BASE TX Fast Ethernet Layer 3 Switching Module Quick Start Guide 4 Port Gigabit Ethernet Interface Module GBIC Quick Start Guide 9 Port 1000BASE SX Gigabit Ethernet Layer 2 Switching Module Quick Start Guide 4 Port Gigabit Ethernet ...

Page 28: ...28 CHAPTER 2 SWITCH 4007 MODULES ...

Page 29: ...lot Chassis Power Supply Installation Guide 5 Install a Switch Fabric Module Switch fabric module quick start or getting started guides Switch fabric module user guides if available 7 Install Interface Modules Interface module quick start or getting started guides Interface module user guides if available 8 Determine Site Requirements Chapter 3 In this guide 1 Troubleshoot Problems Command Referen...

Page 30: ... chassis to accommodate any cables along the side of the chassis There is at least 7 cm 2 76 in on each side of the Switch 4007 chassis to ensure proper cooling in the chassis There is at least 91 4 cm 36 in in back of the chassis to Remove and replace power supplies Maintain proper cooling If the chassis is the first device in your rack then mount it about 10 2 cm 4 in up from the floor The power...

Page 31: ...delines to tighten screws to Torque Specification Faceplate thumbscrews 3 5 in lb inch pounds 10 screws for holding the chassis onto the rail 22 25 in lb Power supplies to the chassis 5 7 in lb To ensure that you tighten screws to Torque Specification use a torque screwdriver The following list shows the amount of rack space that is needed to install a Switch 4007 chassis in a Telco rack or a Metr...

Page 32: ...stall the chassis in a Metric rack slot install the rack mount clips and screws in the closed slots of the rack mount flanges If you install the chassis in Telco rack slots position the chassis and then install the screws and rack mount clips in the open slots Figure 17 shows the Telco and Metric slots and the location of the preinstalled rack mount flange on a Switch 4007 chassis Figure 17 Preins...

Page 33: ...chassis can contain two modular 930 watt power supplies The 930 watt power supplies provide AC power to the Switch The 930 watt power supplies are autosensing Each power supply can automatically sense the type of input voltage to which it is being connected at the electrical outlet Table 5 lists power requirements for each country One power cord per power supply is required The power cord that you...

Page 34: ...e in Denmark each 3CB9EP9 power supply must receive power from a separately dedicated socket outlet having a 16 ampere fuse in the installation This product must be mounted in a fixed installation such as a permanent rack WARNING Ved brug i Danmark skal hver 3CB9EP9 stromforsyning modtage strom fra en separat dedikeret stikkontakt med en 16 ampere sikring i installationen Laser Warning The followi...

Page 35: ...delines Use the following installation guidelines to ensure your safety and optimal performance Review all guidelines before you install the Switch 4007 Rack Mount Installation Guidelines Before you attempt to mount the chassis in a rack Select a rack that can support at least 115 65 kg 255 lb which is three times the weight of a fully loaded Switch 4007 chassis and that provides sufficient vertic...

Page 36: ...ment rack environment can cause increased ambient temperatures and reduced air flow review the chassis specifications and site requirements Use the following guidelines to tighten screws to Torque Specification Faceplate thumbscrews 5 7 in lb inches per pound 10 screws for holding the chassis onto the rack rail 22 25 in lb Installing the Chassis This section contains Installing the Chassis in a Ra...

Page 37: ...e holes on the rack where you want to place the clip nuts 2 Install the clip nuts on the rack in the positions that you selected See Figure 8 The rack slots are not equally spaced so align the clip nuts to the slots properly for the screws to be easily installed Figure 19 Installing a Rack mount Clip in the Rack 3 Two people lift the chassis through the front of the rack until both chassis rack mo...

Page 38: ... or shelf 2 Position the chassis on its side so that you can access the bottom of the chassis 3 Remove the four feet and the four 6 32 Phillips head screws from the hardware kit 4 Using a Phillips screwdriver screw the feet to the bottom of the chassis See Figure 9 Figure 20 Attaching Plastic Feet to the Switch 4007 Chassis Installing the Chassis on a Table or Shelf To install the chassis on a tab...

Page 39: ...t Install power supplies Power Supply Installation Guide Install an EME Enterprise Management Engine Quick Start Guide Install a switch fabric module Gigabit Ethernet Switch Fabric Module Quick Start Guide Install an interface module Module Quick Start Guide Configure the Switch Switch 4007 Implementation Guide Switch 4007 Command Reference Guide ...

Page 40: ...40 CHAPTER 3 INSTALLING THE SWITCH 4007 ...

Page 41: ...n about a module s LEDs and status indicators see the User Guide Getting Started Guide or Quick Start Guide specific to that module What Occurs During Startup After you turn on the power switch the following occurs The power supplies begin operating The fans start rotating The Enterprise Management Engine LEDs blink green Table 7 shows the sequence of characters that appear on the EME management m...

Page 42: ...ee the Switch 4007 Implementation Guide and Switch 4007 Command Reference Guide Where to Go from Here To verify that the Switch 4007 chassis and all modules have been installed correctly examine the LED status on each module To obtain information about a module s LEDs and status indicators see the User Guide Getting Started Guide or Quick Start Guide for that module For detailed information about ...

Page 43: ...word you can configure the management module and monitor the chassis environment Inventory The management module provides a complete inventory of switch contents including fans and power supplies The inventory lists current software revisions for all installed modules The inventory system also supports a scratchpad feature so that you can add custom information to the management module display SNM...

Page 44: ...unity strings Transcend Network Supervisor 3Com Transcend Network Supervisor supplied on the Software CD ROM provides easy to use network management tuned to the needs of small to medium enterprises Network devices are automatically discovered and network activity and stress monitored through a graphical interface Transcend Network Supervisor features Network Discovery A Discovery wizard finds up ...

Page 45: ...WebConsole An HTML based set of configuration forms DeviceView A Java based application that displays a real time image of the device You can manage each port or module or the entire system by clicking the part of the image that you want to manage Installable tools Install some or all of these optional tools on your workstation from the Software CD that is shipped with your system DeviceView acces...

Page 46: ...d the service pack from the Microsoft home page http www microsoft com Platform Requirements Table 9 lists the platforms that you need for each of the Web Management features Installing Supplemental Tools The supplemental tools come with your product on the Software CD Use the installation file webmanagev30 exe to launch the installation wizard Windows Installation If you decide to install the add...

Page 47: ... select the WebManage option in the Custom installation 4 Decide whether to reboot If you have selected Help Files Install or Typical and are using Windows 95 the wizard prompts you to confirm whether you want to reboot your system If you click Finish the system reboots to complete the installation process If you are running Windows NT you do not need to reboot the system If you have selected the ...

Page 48: ...ing screen select any item in the menu tree and then click the Help button on the form Help is now configured for your system 5 To access Help on any form click the form s Help but ton The banner at the top of each Help page and the row of links at the bottom of each Help page provide access to the Start page containing Web Manage ment overview information Contents Index Techni cal Support and the...

Page 49: ... at the left of the interface lists the menu options Many of these options are the same as those found in the Administration Console command line interface Configuration form icons Click a folder to view the menu options which appear as config uration form icons Click a form icon to view the associated form in the workspace Telnet icons To configure system parameters that are not supported through...

Page 50: ...nge several security settings 1 Open an Internet Explorer browser window 2 From the View menu in the browser window select Internet Options The Internet Options dialog box appears 3 To view security options select the Security tab 4 In the Zone list box select Trusted sites zone 5 Click the Add Sites button 6 In the Add this Web site to the zone box type http plus the IP address of the device that...

Page 51: ...tree select Advanced and then in the Advanced folder select Cache The browser cache options appear to the right of the menu tree 3 To clear the memory cache and disk cache click the appropriate buttons on the cache options form 4 Restart the browser If the Netscape browser does not close press Ctrl Alt Delete and end the Netscape browser task Troubleshooting the Web Management Software If you are ...

Page 52: ...etting results in unspecified behavior because certain 3Com Web Management directories are not included An unspecified CLASSPATH has simi lar results In either case the installed Web Manage ment applications may fail to run SET CLASSPATH C Local Status Log Additional Resources for Solving Problems If you still encounter problems after you try the tips offered in this chapter consult these sources ...

Page 53: ...cing a Power Supply Removing and Replacing a Fan Tray Installing a 16 MB Expansion Memory Card Routine Maintenance On a regular basis inspect your Switch 4007 chassis to verify that all blank faceplates are securely attached to the chassis and the fans are running CAUTION The Switch 4007 sends a fan fault message when one fan fails in the fan tray However the switch can continue to run if one fan ...

Page 54: ...ith hazardous energy be sure to set the power supply s Standby On switch Figure 24 to the Standby position and to disconnect the power cord from both the electrical outlet and then the power supply There are no user serviceable parts on either the load sharing power supplies or on the fan trays If these components fail remove them as described here and return the components to your supplier Keep r...

Page 55: ...ut of the chassis place one hand under the bottom of the power supply to support it Figure 23 Removing the Power Supply Using the Handle Replacing a 930 watt Power Supply To install a new 930 watt power supply and power supply cord 1 With one hand grasp the power supply by the handle put your other hand beneath the power supply to support it and face the back of the chassis 2 Use the guide pins on...

Page 56: ... the power supply s Standby On switch to the On position Figure 22 Removing and Replacing a Fan Tray This section describes how to remove and then replace a fan tray for the Switch 4007 chassis CAUTION The Switch 4007 sends a fan fault message when one fan fails in the fan tray However the switch can continue to run if one fan fails in the fan tray If a second or third fan fails in that fan tray n...

Page 57: ...g loaded screws that attach the fan tray to the front of the chassis Figure 26 Figure 26 The Two Spring loaded Screws on the Fan Tray 2 Face the front of the chassis grasp the handle on the fan tray and firmly pull the fan tray toward you Figure 27 Figure 27 Removing the Fan Tray from the Chassis CAUTION Before you completely remove the fan tray wait until all fans in the fan tray stop rotating 3 ...

Page 58: ... Figure 29 Figure 29 Installing the Fan Tray Using the Handle 4 Align the fan tray connector and the backplane connector 5 Gently push the fan tray inward until the connectors engage You feel a slight resistance as the connectors engage CAUTION If the resistance is too great the fan tray connector and backplane connector may not be aligned properly Do not force the fan tray inward or you can damag...

Page 59: ...re configured starter kits Each starter kit includes a 16 Megabyte MB expansion memory card You do not need to install one This document provides the basic information that you need to install the 16 MB expansion memory card into the EME 1 Unpack the 16 MB memory card 2 Remove the currently installed EME from the chassis 3 Remove the 4 MB card 4 Insert the 16 MB card 5 Reinstall the EME into the c...

Page 60: ...onents pins leads or solder connections When you insert the EME into the module guides do not twist or otherwise force the module into the chassis Before you push the module into the chassis make sure that the module ejector handles are open When you slide the module into place match the left and right module guides Unpacking Procedure Use the following procedure when you unpack the 16 MB expansio...

Page 61: ...the module ejector handles and gently slide the EME out of the chassis Installing Expansion Memory Follow these steps to remove the existing memory card from the EME and to install the new 16 MB expansion memory card 1 Locate the expansion memory card on the EME module printed circuit board CAUTION To avoid damage due to static discharge handle the EME module by the front panel or edges only 2 Rem...

Page 62: ...necessary remove and reinsert the EME ensuring that the connectors are properly aligned Do not tighten the spring loaded screws to seat the module Ensure that the module remains fully seated in the backplane connector while you close the ejector handles 6 To secure the module to the chassis use a flat blade screwdriver to tighten the spring loaded screws to Torque Specification 3 to 5 inch pounds ...

Page 63: ...h 48 3 cm 44 4 cm 19 inches including rack mount flanges 17 5 inches not including rack mount flanges Depth 52 58 cm 20 7 inches Weight 18 14 kg 38 55 kg 40 pounds chassis and backplane 85 pounds fully loaded Mounting Tabletop shelf or 19 inch rack mount Operating temperature1 0 C to 50 C ambient2 32 F to 122 F Operating humidity 10 to 90 noncondensing Storage temperature 40 C to 66 C 40 F to 151 ...

Page 64: ...equency 47 to 63 Hz Safety CSA 22 2 No 950 UL1950 TUV GS mark IEC950 CB Certificate EN60950 with amendments Low Voltage Directive For products declaring LVD compliance on the Declaration of Conformity This equipment was tested and found to conform to the Council Directive 72 23 EEC for safety of electrical equipment Conformity with this directive is based upon compliance with the safety standard E...

Page 65: ...IMA RJ 48 c 10 100BASE TX 100BASE FX 1000BASE SX Management interfaces 10 100BASE T RJ 45 Fast Ethernet RS 232 DB 9 serial port Safety CSA 22 2 No 950 UL1950 TUV GS mark IEC950 CB Certificate EN60950 with amendments Low Voltage Directive For products declaring LVD compliance on the Declaration of Conformity This equipment was tested and found to conform to the Council Directive 72 23 EEC for safet...

Page 66: ...66 APPENDIX A SPECIFICATIONS ...

Page 67: ...ies Provides evenly distributed power consumption among all installed power supplies Switch 4007 activity is not disrupted if a power supply fails because there is no changeover and hence no changeover interval Front and rear loading accessibility Provides easy access for upgrades As your power needs increase over time it is easy to upgrade by adding a power supply into the rear of the 7 slot chas...

Page 68: ...tch 4007 modules is determined by the number of power supplies that are installed Power capacity of a power supply The power capacity of a power supply unit is the maximum amount of power that the power supply delivers When you manage power in your Switch consider the system overhead that is the power that the Switch 4007 itself including fans signalling and EMEs consumes Before you install any ne...

Page 69: ... factory defined power limit which is based on the number of installed power supplies ensures that power that is equivalent to at least one power supply is available to replace power that is lost when a power supply fails The amount of power that installed modules in a chassis require must not be greater than the number of installed power supplies minus one n 1 When you reserve power that is equiv...

Page 70: ...ponse to a power supply failure ensure that two power supplies are installed If a power supply failure occurs under any condition an alert is sent to the management application Non Fault Tolerant Mode A user selectable mode in which 100 percent of the power that can be allocated to all modules is available to them no power is held in reserve This is the default mode for power supplies as shipped W...

Page 71: ... FactsSM Automated Fax Service World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and software library as well as support options that range from technical education to maintenance and profess...

Page 72: ...r nearest you Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps To access the 3Com BBS using ISDN call the following number 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles diagrams and troubleshooting instructions on 3Com products 24 hours a day 7 days a week Call 3Com ...

Page 73: ...ine technical resources or from your network supplier 3Com offers technical telephone support services To find out more about your support options call the 3Com technical telephone support phone number at the location nearest you When you contact 3Com for assistance have the following information ready Product model name part number and serial number A list of system hardware and software includin...

Page 74: ...206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 Latin America Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Venezuela AT T 800 666 5065 0800 13 3266 1230 020 0645 98012 2127 01 800 CARE 01 800 2273 AT T 800 666 5065 800 666 5065 AT T 800 666 5065 North America 1 800 NET 3Com 1 800 638 3266 Enterprise Customers 1 800 876 3266 Country Telephone Number Country Tel...

Page 75: ...pair 75 Latin America 1 408 326 2927 not toll free 1 408 326 3355 not toll free U S A and Canada 1 800 NET 3Com 1 800 638 3266 Enterprise Customers 1 800 876 3266 1 408 326 7120 not toll free Country Telephone Number Fax Number ...

Page 76: ...76 APPENDIX C TECHNICAL SUPPORT ...

Page 77: ...s that carries data within a chassis bandwidth Data measured in bits per second that a channel can transmit The bandwidth of an Ethernet segment is 10 Mbps the bandwidth for a Fast Ethernet and FDDI segment is 100 Mbps and the bandwidth for Gigabit Ethernet is 1000 Mbps bridge Equipment that connects different LANs allowing communication between devices on separate LAN segments Bridges are protoco...

Page 78: ...rier communications facility The DTE is typically a computer system or terminal EME Enterprise Management Engine An SNMP based network management module that enables you to configure and manage the Switch 4007 chassis and modules enterprise network A large network that connects most major points in a company Differs from a WAN in that it is typically private and contained within a single organizat...

Page 79: ...ment Protocol The protocol that runs between hosts and their immediately neighboring multicast routers The mechanisms of the protocol allow a host to inform its local router that it wants to receive transmissions addressed to a specific multicast group Based on group membership information learned from the IGMP a router can determine which if any multicast traffic needs to be forwarded to each of ...

Page 80: ...r device that emits light produced by converting electrical energy Status lights on hardware devices are typically LEDs load sharing The ability of a router to distribute traffic over all its network ports that are the same distance from the destination address Good load balancing algorithms use both line speed and reliability information Load balancing increases the utilization of network segment...

Page 81: ...CP IP networks uses the Dijkstra algorithm a link state routing algorithm that calculates routes for packets based on a number of factors including least hops speed of transmission lines and congestion delays out of band Transmission of auxiliary information for example management messages over a medium other than that used by the system users packet Any logical block of data that is sent over a n...

Page 82: ...ber optic cable server A computer that provides clients with application and network services Servers are shared by multiple users SMC System Management Component The central network management agent that provides central network management operations within the Switch SNMP Simple Network Management Protocol A protocol originally designed to be used in managing TCP IP internets SNMP is presently i...

Page 83: ...rt in personal computers It combines the transmitting and receiving circuitry needed for asynchronous communications over a serial line UTP Unshielded Twisted Pair Common phone grade twisted pair wiring that is not provided with a protective shielding against outside interference WAN Wide Area Network A data communications network that spans very large geographical areas VLAN Virtual LAN A logical...

Page 84: ...84 GLOSSARY ...

Page 85: ... types fan tray 58 power supply 56 conventions notice icons About This Guide 7 text About This Guide 7 country requirements power 33 D depth 63 DeviceView 45 distance guidelines chassis clearance in rack 33 documentation 9 27 Documentation CD ROM 8 downloads 44 E Embedded Web Management 48 Interface Desciption Tabs panel 49 Interface Description 49 DeviceView tab 49 Help tab 49 Menu tree 49 Telnet...

Page 86: ...s 21 43 document list 27 module types interface 19 79 management 21 switch fabric 19 79 N network supplier support 73 non fault tolerant power mode 70 O online technical services 71 P password EME 43 Platform Requirements 46 power budget 54 cords 16 fault tolerant mode 69 modes 69 non fault tolerant mode 70 redundancy 69 70 requirements 33 subsystem features 67 68 power supplies 16 33 description ...

Page 87: ...scend Network Supervisor 13 traps 53 Troubleshooting Additional Resources 52 adjusting CLASSPATH variables 51 DeviceView 50 DeviceView download speed 50 Enabling E Mail Options 50 Web Management and Internet Explorer 50 Web Management and Netscape Navigator 51 U URL Uniform Resource Locator 3Com 9 V ventilation requirements 63 68 voltages 64 W warm swapping 16 warnings fiber optic 35 safety 53 54 ...

Page 88: ...88 INDEX ...

Page 89: ...d to Customer on and after January 1 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1 2000 provided that all other products used by Customer in connection or combination with the 3Com product including hardware software and firmware accurately exchange date data with the 3Com product with the exception of those products identified a...

Page 90: ...EYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING POWER CUTS OR OUTAGES OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROF...

Page 91: ...s LOW VOLTAGE DIRECTIVE STATEMENT Low Voltage Directive Compliance This equipment was tested and found to conform to the Council Directive 72 23 EEC for safety of electrical equipment Conformity with this Directive is based upon compliance with the following harmonized standard GENERAL APPROVAL STATEMENT FOR UK UK General Approval Statement This equipment is manufactured to the international Safet...

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