3COM
®
SECURE CONVERGED NETWORKS FOR ENTERPRISES
7
6
CONVERGENCE SOLUTIONS
Applications and Phones
3Com IP Phones
FEATURES
SUPPORT
VC
X
L
ic
en
se
R
eq
u
ir
ed
C
on
n
ec
ti
vi
ty
W
ar
ra
n
ty
3-
Ye
ar
E
xp
re
ss
S
er
vi
ce
O
rd
er
N
u
m
be
r
1
1
3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement
and software upgrades. See
www.3com.com/service
for more details.
2 Order number for single phone license. License bundles also available for the following number of phones: 50, 250 and 1,000.
Product
Order Number
3Com 3101 Basic Phone
3C10401B
3C0VS72101-05
2
10/100
1 year 3CS-3YREXP7N-01
3Com 3101 Basic Phone with Speaker
3C10401SPKRB
3C0VS72101-05
2
10/100
1 year 3CS-3YREXP7N-01
3Com 3102 Business Phone
3C10402B
3C0VS72100-05
2
10/100
1 year 3CS-3YREXP7N-01
3Com 3103 Manager Phone
3C10403B
3C0VS72100-05
2
10/100/1000
1 year 3CS-3YREXP7N-01
3Com 3105 Attendant Console
3C10405B
Not required
10/100
1 year 3CS-3YREXP7N-01
3Com Polycom IP330 Phone
3C10490A
3C0VS72101-05
10/100
1 year 3CS-3YREXP7N-07
3Com Polycom IP440 Phone
3C10491A
3C0VS72100-05
10/100
1 year 3CS-3YREXP7N-07
3Com Polycom !P550 Phone
3C10493A
3C0VS72100-05
10/100
1 year 3CS-3YREXP7N-07
3Com Polycom IP650 Phone
3C10494A
3C0VS72100-05
10/100
1 year 3CS-3YREXP7N-07
3COM PROFESSIONAL SERVICES HIGHLIGHTS
3Com Network Voice Readiness Assessment Service
Proactively identify problems that impact VoIP sound quality with this comprehensive assessment, including a simulation of voice traffic over an existing data network.
3Com Voice Implementation Service
Let an experienced engineer assist on-site in implementing an IP telephony system—performing a site survey, integration planning (followed by the development of a
test plan), equipment installation, configuration and testing—all designed to ensure an optimum layout, fast deployment and full utilization of system features.
3Com Moves, Adds, Changes Service
Ensure expert telephony system administration and speed assistance for ensured business continuity with the remote support of 3Com experts.
3Com IP Phones
3Com PolyCom IP Phones
3Com Convergence Client
Internet Telephony 2007
"Product of the Year"
Best Distributed Survivability:
Miercom 2006 High-End IP
PBX Review
FUNCTIONALITY
P
la
tf
or
m
S
u
pp
or
t
S
es
si
on
In
it
ia
ti
on
P
ro
to
co
l
(S
IP
)
S
u
pp
or
t
IP
P
h
on
e
S
u
pp
or
t
2
A
na
lo
g
D
ev
ic
e
S
up
po
rt
2
S
of
tp
h
on
e
S
er
vi
ce
s
P
ag
in
g
M
ul
ti
pl
e
Li
ne
A
pp
ea
ra
nc
es
H
u
n
t
G
ro
u
ps
S
u
pe
rv
is
or
y
M
on
it
or
in
g
B
ar
ge
-I
n
3Com VCX IP
Telephony Software
1
Other components may be required to complete the solution and other variations of this item
may be available.
2
Analog and PSTN connectivity for VCX platforms is supported by the appropriate 3Com gateways.
3
Not applicable for VCX Connect, as the software comes bundled with the appliance.
4
VCX systems support a PC-based soft client via 3Com Convergence Client software which is
standard with any 31xx phone purchased.
Product
Order Number
1
IP Telephony VCX R7.1
3C0VS70109-05
3
VCX Connect
Yes
Yes
Yes
Yes
4
Yes
Yes
Yes
Yes
Yes
VCX Enterprise
FUNCTIONALITY
A
u
to
m
at
ic
C
al
l
D
is
tr
ib
u
ti
on
S
u
pe
rv
is
or
y
M
on
it
or
in
g
R
ec
or
de
d
A
n
n
ou
n
ce
m
en
ts
O
ve
rf
lo
w
In
te
rf
lo
w
R
ea
l-
Ti
m
e
S
ta
ti
st
ic
s
H
is
to
ri
ca
l
R
ep
or
ts
U
n
iv
er
sa
l
Q
u
eu
in
g
O
u
tb
ou
n
d
D
ia
li
n
g
S
u
pp
or
t
E
m
ai
l
S
u
pp
or
t
W
eb
C
h
at
S
u
pp
or
t
3Com Call Center Software
1
Other components may be required to complete the solution and other variations of this item may be available.
Product
Order Number
1
3Com eXchange Call Center
3C10380VCX
Yes
Yes
Yes
Yes
3
Yes
Yes
Yes
3Com EPICCenter Call Center
3C0EP1000VCX
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
FUNCTIONALITY
P
la
tf
or
m
S
u
pp
or
t
S
es
si
on
In
it
ia
ti
on
P
ro
to
co
l
(S
IP
)
S
u
pp
or
t
S
of
tp
h
on
e
S
er
vi
ce
s
P
ag
in
g
A
u
to
-A
tt
en
da
n
t
Te
le
co
m
m
u
ti
n
g
S
u
pp
or
t
Vo
ic
e
M
ai
l
F
in
d
M
e/
Fo
ll
ow
M
e
A
d
H
oc
an
d
S
ch
ed
u
le
d
A
u
di
o
C
on
fe
re
n
ci
n
g
A
u
di
o
an
d
Vi
de
o
C
on
fe
re
n
ci
n
g
D
at
a
S
h
ar
in
g
In
st
an
t
M
es
sa
gi
n
g
P
re
se
n
ce
3Com VCX Convergence
Applications Suite Software
1
Other components may be required to complete the solution and other variations of this item
may be available.
2
Analog and PSTN connectivity for VCX platforms is supported by the appropriate 3Com gateways.
3
VCX systems support a PC-based soft client via 3Com Convergence Client software.
Product
Order Number
1
IP Messaging R7.1
3C0VS70309-05
VCX
Yes
Yes
Yes
Yes
IP Conferencing R7.1
3CRVH700596F with 3C1CSRVA and
VCX
Yes
Yes
3
Yes
Yes
Yes
Yes
Yes
3C1CAUDA or 3C1CMMDA
Presence R7.1
3CRVH700596F with 3C1CSRVA
VCX
Yes
Yes
3
Yes
IP Telecommuting
3CRVH702596B
VCX
Yes
Yes
Yes
Yes
Yes
1
Yes
1
Yes
1
Yes
1
Convergence Client R7.1
Included in phone license
VCX
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes