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Optional Software
57
Optional Software
3Com offers these optional software components:
■
NBX Complement Attendant Software
(CAS) runs on a PC and
provides the functions of an Attendant Console. You must purchase a
license and use the NBX NetSet utility to install it before you can use
CAS.
■
pcXset™ Soft Telephone
runs on a PC and provides most of the
features of a 3Com Business Telephone. The NBX system comes with
one pcXset license. To use more than one pcXset client with an NBX
system, you must purchase additional licenses and use the NBX NetSet
utility to install them. You add a pcXset client as a telephone in the
NBX NetSet utility and specify the host PC’s MAC address as the device
identifier.
To fully support the pcXset Soft Telephone, 3Com recommends a PC with
a processor speed of at least 1.8 GHz. When it is installed on a PC with a
processor speed of 800 MHz or lower, calls that use the G.729 codec can
have unacceptable audio quality.
■
3Com Telephone Local Configuration Application
is a PC-based
utility that enables you to manually configure the basic settings for the
3100 Entry Telephone and the 3105 Attendant Console.
■
NBX Call Reports
enables you to retrieve the call detail records that
are kept on the NBX system, present them in report format and export
them in a format suitable for other reporting applications. No license
required.
■
NBX ACD Desktop Statistics
is a PC based program that enables you
to monitor data streamed from the Automatic Call Distribution feature
of the NBX system.
■
NBX TAPI Service Provider
(NBXTSP) provides the interface between
the NBX system and the Microsoft Telephone API to enable software
applications to use NBX Telephone services and features.
■
Desktop Call Assistant
is a TAPI-based program that allows you to
dial calls from your computer screen.
■
NBX Media Driver
works with the NBXTSP to provide external
software applications access to the features of the NBX system.
■
NBX LabelMaker
is available through the NBX NetSet utility. It
enables you to define custom telephone button labels. You can create,
print, and save the labels for later use.
Summary of Contents for 3C10122 - NBX Business Telephone
Page 20: ...20 ABOUT THIS GUIDE...
Page 80: ...80 CHAPTER 1 INTRODUCTION...
Page 120: ...120 CHAPTER 2 INSTALLING SYSTEM HARDWARE COMPONENTS...
Page 142: ...142 CHAPTER 4 ANALOG LINES...
Page 162: ...162 CHAPTER 8 T1 DIGITAL LINE CARD...
Page 192: ...192 CHAPTER 10 CONFIGURING IP TELEPHONY...
Page 198: ...198 CHAPTER 11 TROUBLESHOOTING...
Page 224: ...224 APPENDIX A SPECIFICATIONS...
Page 230: ...230 APPENDIX B CIRCUIT PROVISIONING...
Page 240: ...240 APPENDIX D OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS...