3Brain BioCAM X, User Manual

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# Scenario Remedy
S7 BioChip contact pad is dirty or damaged. Extract the BioChip from the BioCAM and clean
all the gold contact pads on the BioChip by
using a tissue soaked with pure ethanol (>96%).
In case you observe some dirt on the pads you
can also try to remove it by using a soft rubbe.
Be careful not to damage or remove the gold
layer covering the electrical contacts. Then,
clean again with pure ethanol and let it dry for
at least one minute.
If cleaning has no effect, try one or more differ -
ent BioChips to verify the problem does not lie
in the BioCAM. If also other BioChips exhibit the
same problem, go to next scenario.
S8 BioCAM X bridge module, which is responsi-
ble to connect the BioChip to the BioCAM, is
dirty or damaged. Take one BioCAM Contact Cleaner and follow
these instructions to try to clean the BioCAM X
bridge module:
1. Soak the cleaner on the marked area with
pure ethanol (>96%)
2. Unlock the BioCAM locking system
3. Insert the cleaner, making sure it is inserted
till the very end of the BioChip bay
4. Lock the BioCAM locking system
5. Slowly and carefully remove the cleaner
moving it in parallel to the BioCAM main axis
(zigzagging can damage the contact springs)
while the locking system is locked down.
6. Repeat points 2 to 5 three times or until the
BioCAM X bridge module is clean
If cleaning has no effect, please contact cus -
tomer support.