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Ensure optimum performance by following these safety guidelines at all times.

Avoid storing your Internet Key  in extreme temperatures.

 

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Store your Internet Key  in a dry and clean environment.

 

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Avoid spilling any liquid on or immersing your Internet Key  in water.

 

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 Do not place any labels on your Internet Key  or the 3G SIM card as this could 

 

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interfere with the Internet Key  or 3G SIM Card Slot when inserting.
Do not force the USB cable into the USB port.

 

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Do not force the 3G SIM card into the 3G SIM Card Slot.

 

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Email Settings

Incoming Mail Server (POP3): 

mail.three.com.au

Outgoing Mail Server (SMTP): 

smtp.three.com.au

Please note, when using an email other than three.com.au, you will need to enable 
outgoing authentication in your email program. Contact your other provider for server 
details or visit 

three.com.au/mobilebroadband _ support

 for instructions.

For more troubleshooting information, visit three.com/mobilebroadband _ support or call 
3 Care on 133 320 (note: Prepaid customers please call 131 921).

Safety guidelines. 

Does your modem connect but you can’t browse the web?

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   Your antivirus or firewall applications may be blocking the Mobile Broadband software 

or connection. If you aren’t sure how to check for this, try contacting your antivirus or 
firewall provider.

    

If you are still experiencing issues please call 3’s Modem & Data support team on  
1300 651 545. Please have your computer & Internet Key in front of you when calling.

3L8275 Starter Guide_V2.indd   13-14

13/5/09   4:28:51 PM

Summary of Contents for Internet Key

Page 1: ...t setup or other tips software updates please visit three com au mobilebroadband_support 3L8275 May 2009 For Windows and Mac customers Mobile Broadband Internet Key Modem starter guide 3L8275 Starter Guide_V2 indd 1 2 13 5 09 4 28 49 PM ...

Page 2: ...f 3 services including Managing your account online with My3 A three com au email account Usage monitoring via My3 Sending and receiving SMS This pack contains Internet Key This starter guide Ready Let s go Thank you for choosing 3MobileBroadband Tableofcontents Get to know your Internet Key 1 Getting started 2 My 3 track your usage 7 LED states 8 Extra features 9 Email 10 Roaming 11 Troubleshooti...

Page 3: ...icates the status of the modem refer to page 8 of this starter guide for more information Insert the 3G SIM card into the Internet Key Remove the 3G SIM card from the 3G SIM holder 1 Remove the back cover of the modem 2 Insert the 3G SIM card and the Micro SD card Make sure the cards are 3 inserted properly Replace the back cover of the modem 4 It is recommended to uninstall any existing wireless ...

Page 4: ... install the 3 Mobile Broadband software Install the Internet Key For Windows computers Windows 2000 XP Vista Note Connecting the Internet Key will auto install the software Before connecting make sure your computer is turned on and the operating system has fully loaded Do not remove the Internet Key during installation Plug the Internet Key into your computer use of the supplied USB cable is opti...

Page 5: ...ype when prompted Click the Connect button to get online Click the Browser icon to open your internet browser If you have successfully connected the icon will appear in the Windows Taskbar on the bottom right hand corner of your screen For Mac computers On the Finder toolbar click on Go On the drop down menu select Applications Select your service type when prompted Click on the 3 Mobile Broadband...

Page 6: ... available 3G HSDPA Solid HSDPA service is available and is being used during the download Singleflash UMTS 3G service is available Solid Connected to a network using UMTS 3G 2G Singleflash GPRS 2G service is available Solid Connected to a network using GPRS 2G GREEN BLUE 3G UMTS GREEN 2G GPRS LIGHT BLUE My3 trackyourusage The most effective way to track your Mobile Broadband usage is to access My...

Page 7: ...he inbox Email With your 3 Mobile Broadband service you get a free three com au email address see your contract for details To set up your email use the settings below A detailed step by step guide for Outlook Express Outlook 2003 and Mac Mail can be found online at three com au mobilebroadband _ support Email Settings Email address your name three com au see contract Incoming Mail Server mail thr...

Page 8: ...lowance Please visit three com au mobilebroadband for further details and up to date pricing information Troubleshooting Installation troubleshooting Is your modem not detected If the Software won t install click on My Computer click on the Internet Key then click on AutoRun exe and the program will start Plug the modem into a different USB socket on your computer If you re using a desktop PC try ...

Page 9: ... email other than three com au you will need to enable outgoing authentication in your email program Contact your other provider for server details or visit three com au mobilebroadband _ support for instructions For more troubleshooting information visit three com mobilebroadband _ support or call 3 Care on 133 320 note Prepaid customers please call 131 921 Safetyguidelines Does your modem connec...

Page 10: ...f the Internet Key which you as a consumer may have under the Trade Practices Act and similar State and Territory laws Provided that you use your Internet Key according to the Terms and Conditions and the User Guide you will have a 24 month warranty for defective product from the date of purchase During the warranty period 3 will provide a replacement product after 3 have verified that the product...

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