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License Agreement

This License Agreement (“Agreement”) is made between 2Wire, Inc. (“2Wire”) and you (“Licensee”).
This Agreement includes the terms and conditions and contains, among other things, warranty disclaimers, liability limitations and 
use limitations.

TERMS AND CONDITIONS

1. Grant of License and Restrictions. Subject to all the terms of this Agreement and payment of all fees for the product, 2Wire, Inc., 
grants Licensee a non sub licensable, nonexclusive, right to internally use the non-source code form of the software solely as 
embedded in and for installation of the 2Wire HomePortal (the “Product”). Licensee will maintain the copyright notice and any 
other notices that appear on the Product on any such copies and any media. Licensee will not (i) reverse engineer or attempt to 
discover any source code or underlying ideas or algorithms of any Product (except to the extent that applicable law prohibits 
reverse engineering restrictions and then only after written notice to 2Wire); (ii) use any Product, or allow the transfer, 
transmission, export, or re-export of any Product or portion thereof in violation of any export control laws or regulations 
administered by the U.S. Commerce Department, OFAC, or any other government agency; or (iii) copy or modify the software 
contained in the Product. All the limitations and restrictions on Products in this Agreement also apply to documentation. 2Wire 
reserves all rights not expressly granted herein.
2. Support and Maintenance. For support and maintenance services for the Product during the ninety-day warranty period, please 
call 2Wire Technical Support at the phone number listed on the warranty card. 
3. Termination. This Agreement and all licenses will terminate thirty days (immediately in the case of a breach of Section 1) after 
notice of any breach by Licensee remaining uncured at the end of such notice period. Upon termination, or if a license ceases to be 
effective, Licensee shall immediately cease all use of all affected Products and return or destroy all copies of all affected Products 
and all portions thereof and so certify to 2Wire. Sections 5, 6, and 7 and shall survive termination. Termination is not an exclusive 
remedy and all other remedies will be available whether or not termination occurs. 2Wire has the right to discontinue marketing, 
distribution, or licensing of the Product at any time in its sole discretion. 
4. Indemnification. 2Wire shall hold Licensee harmless from liability to third parties resulting from infringement by the software 
component of a Product of any United States patent or any copyright or misappropriation of any trade secret, provided 2Wire is 
promptly notified of any and all threats, claims, and proceedings related thereto and given reasonable assistance and the 
opportunity to assume sole control over defense and settlement; 2Wire will not be responsible for any settlement it does not 
approve in writing. The foregoing obligations do not apply with respect to the software component of a Product or portions or 
components thereof (i) not supplied by 2Wire; (ii) made in whole or in part in accordance to Licensee specifications; (iii) that are 
modified after delivery by 2Wire; (iv) combined with other products, processes, or materials where the alleged infringement 
relates to such combination; (v) where Licensee continues allegedly infringing activity after being notified thereof or after being 
informed of modifications that would have avoided the alleged infringement; (vi) where Licensee’s use of such Product is not 
strictly in accordance with this Agreement; or (vii) that may cause infringement by the process of caching generally. Licensee will 
indemnify 2Wire from all damages, settlements, attorney’s fees, and expenses related to any claim of infringement or 
misappropriation excluded from 2Wire’s indemnity obligation by the preceding sentence. 
5. Limited Warranty and Disclaimer. 2Wire warrants for a period of ninety (90) days from Licensee’s first acquisition of the 
Product that the Product hardware and media containing the software will be free from material defects and that the software 
component of the Product will materially conform to 2Wire’s then current user documentation for such Product. 2Wire’s sole 
obligation, and Licensee’s sole remedy, with respect to any warranties set forth herein and made within the applicable warranty 
period that shall be for 2Wire, at 2Wire’s sole discretion, to: (i) use reasonable efforts to correct documented failures that 2Wire’s 
diagnosis indicates are caused by a defect in the unaltered, latest version of the Product to cause the Product to materially conform 
to 2Wire’s then-published specifications; (ii) replace the Product with a Product meeting such published Product specifications; or 
(iii) accept return of the Product and refund to Licensee the fees with respect to such Product. The warranties set forth herein shall 
become void: (i) at the expiration of the warranty period; (ii) if the Product has been modified or altered in any way; (iii) if the 
defect is the result of an event after delivery to the Licensee; (iv) if Licensee is in breach of any agreement with 2Wire; (v) if the 
Product has not been installed, operated, repaired or maintained in accordance with any installation, handling, maintenance, or 
operating instructions supplied by 2Wire; (vi) has been subjected to unusual physical or electrical stress, misuse, negligence, or      
accident; or (vii) if the Product is used in ultra-hazardous activities. This warranty covers only problems reported to 2Wire during 
the warranty period in connection with nonconforming Products returned to 2Wire in accordance with 2Wire’s then current 
warranty return procedures. ANY LIABILITY OF 2Wire WITH RESPECT TO A PRODUCT OR THE PERFORMANCE 
THEREOF UNDER ANY WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY WILL BE LIMITED 
EXCLUSIVELY TO PRODUCT REPLACEMENT OR, IF REPLACEMENT IS INADEQUATE AS A REMEDY OR, IN 
2Wire’s OPINION, IMPRACTICAL, TO REFUND OF THE LICENSE FEE. EXCEPT FOR THE FOREGOING, ALL 
PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION, 
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. 
FURTHER, COMPANY DOES NOT WARRANT RESULTS OF USE OR THAT THE PRODUCTS ARE BUG FREE OR THAT 
THEIR USE WILL BE UNINTERRUPTED. Some states do not allow limitations on how long an implied warranty lasts, so the 
above limitations may not apply to you. 

Summary of Contents for HomePortal

Page 1: ...Quick Install Guide for Models 1000C and 1000CW Version 2 2 ...

Page 2: ...re prior arrangements with participating financial institutions 2Wire the 2Wire logo OfficePortal and HomePortal are trademarks of 2Wire Inc All other trademarks are trademarks of their respective owners ___________________________________________________________________________________________________________________________ Owner s Record The serial number is located on the bottom of your 2Wire ...

Page 3: ...lt in Ethernet adapter If you have this kind of computer you can use Ethernet cable to connect the Ethernet connection jack on the computer to the LOCAL ETHERNET port on the HomePortal You can identify an Ethernet connection jack by its rectangular shape and size which is slightly larger than a standard telephone jack Ethernet is recommended if your primary computer will be in the same room as the...

Page 4: ...ortal keeps your data safe Home Phoneline Networking HomePNA The HomePortal supports the HomePNA Home Phoneline Networking Alliance protocol Home phoneline networking uses HomePNA technology to allow you to connect computers in different rooms using your home s existing telephone wiring To create a home phoneline network you need either a PCI HomePNA card installed into your computer or an externa...

Page 5: ...nternet sharing and security capabilities For more information on the HomePortal firewall see Technical Support at www 2Wire com If you have any of the following or similar applications installed on your computers remove or disable them according to the manufacturer s instructions before proceeding Third Check your computer s browser and system requirements Verify that your computers meet the foll...

Page 6: ... computer with CD ROM 5 MB of available hard disk space for 2Wire HomePortal software Windows 98 98SE Windows ME Windows NT 4 0 with Service Pack 6 Windows 2000 Windows XP or Mac OS 8 6 or higher Network interface card s appropriate to your HomePortal model ...

Page 7: ...e on the HomePortal Setup Wizard CD for more information Connection Type Go to Ethernet Requires A computer with an Ethernet port Recommended for Primary computer in the same room as the HomePortal page 6 USB Requires A Windows 98 98 SE ME 2000 or XP computer with an available USB port Recommended for Primary computer in the same room as the HomePortal page 7 Home phoneline networking HomePNA Requ...

Page 8: ... HomePortal s internal DSL modem to your DSL service provider and sets up your home network for home phoneline networking HomePNA If you have been using an external DSL modem you will no longer need it Check your connections With your computer completely started verify the POWER and HOME NETWORK indicator lights on the front of the HomePortal are green If they are not see Diagnosing connection pro...

Page 9: ...outlet The green POWER light on the front of the HomePortal should light up 2 Connect the provided USB cable from the PC port on the HomePortal to your computer s USB port 3 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall jack 4 Connect the other provided telephone cable from the LINE port on the HomePortal to a telephone jack This connects the HomePortal i...

Page 10: ... somewhat on Windows ME Windows 2000 and Windows XP 1 Power on your computer The Add New Hardware Wizard opens Click Next to continue 2 Select Search for best driver for your device and click Next to continue 3 Place the HomePortal Setup Wizard CD in the CD ROM tray and select CD ROM drive Click Next to continue Note Make sure only the CD ROM drive is selected Otherwise Windows may load the wrong ...

Page 11: ...led and an Internet connection has been established Continue from here to Step 3 Install the HomePortal Software on page 14 4 Select The updated driver and click Next 5 Click Next Note If asked to insert your Windows CD please do so and follow the onscreen instructions If you don t have your Windows CD handy look for the Windows cab files in the locations listed below C WINDOWS options cab C WINDO...

Page 12: ...our HomePortal Setup Wizard CD if included with your HomePortal The HomePNA adapter shown in this example is a 2Wire PC Port Phoneline Adapter 1 Connect the provided AC power adapter from the HomePortal s POWER port to an electrical outlet The green POWER light on the front of the HomePortal should light up 2 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall ...

Page 13: ...er to the same phone jack Note Your HomePNA card or adapter is not the analog V90 dial up modem that may be integrated in your computer Please make sure that you connect both separately Check your connections With your computer completely started verify the POWER and HOME NETWORK indicator lights on the front of the HomePortal are green If they are not see Diagnosing connection problems on page 20...

Page 14: ...le connect any additional computers to the hub or switch 5 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall jack 6 Connect the other provided telephone cable from the LINE port on the HomePortal to a telephone jack 7 Plug the hub or switch into an electrical outlet Check your connections With your computer completely started verify the POWER and HOME NETWORK...

Page 15: ...outlet The green POWER light on the front of the HomePortal should light up 2 Connect one provided telephone cable from the DSL port on the HomePortal to the DSL wall jack 3 Connect the other provided telephone cable from the LINE port on the HomePortal to a telephone jack 4 Install your wireless adapter according to the manufacturer s instructions see note above Check your connections With your c...

Page 16: ... XP users should use the HomePortal Setup Wizard for Windows XP CD Starting the Setup Wizard manually on Windows PCs After one minute if the Setup Wizard does not run automatically follow these steps 1 Double click the My Computer icon located on the desktop 2 Double click the icon that corresponds to your CD ROM drive then double click Setup exe 3 Follow the onscreen instructions First computer o...

Page 17: ...on Double click the 2Wire install icon and click Continue 3 Click Install to copy the HomePortal software to a folder called 2Wire HomePortal on the Macintosh hard drive To copy the files to a different folder click Select Folder from the pull down menu and select another folder Click Install and follow the onscreen instructions First computer only After the Setup Wizard completes the BROADBAND LI...

Page 18: ...ed a HomePNA adapter or card to connect each additional computer through the phone line To use wireless networking you will need a wireless adapter in each additional computer that you wish to connect Use the following table as a guide for connecting additional computers and or Internet devices to your home network If you connected the first computer using You can add additional computers using Et...

Page 19: ...ecific instructions for installing a phoneline filter can be found in the individual filter s package The phoneline filter shown in this example is a 2Wire DSL Filter The 2Wire DSL Filter is sold separately from the HomePortal 1 Install the HomePNA adapter according to the manufacturer s instructions Note If you are installing a phoneline filter it must be installed directly between the telephone ...

Page 20: ...izard CD Note If you are NOT using a 2Wire wireless adapter you will need to manually configure your adapter to communicate with the HomePortal BEFORE installing the HomePortal software See the Wireless Client Configuration Guide on the HomePortal Setup Wizard CD for more information 1 Install your wireless adapter according to the manufacturer s instructions see note above Repeat Step 3 Install t...

Page 21: ...Blinking orange The HomePortal is attempting to establish a physical broadband connection Solid red The HomePortal has not detected a broadband signal Solid orange The HomePortal has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider or has not yet been configured Blinking green The HomePortal is attempting to establish a connecti...

Page 22: ...ord are firmly plugged into the brick Note If the POWER indicator light is red signifying a system error or does not light after performing the steps above contact 2Wire Customer Care BROADBAND LINK indicator light is red If the BROADBAND LINK indicator light is red the HomePortal has not established a connection to your DSL service provider 1 Go to the HomePortal default page http Home and click ...

Page 23: ...r networked computers are powered on and the HOME NETWORK indicator light is not lit the HomePortal may not have been connected correctly Double check the connection diagrams for your particular connection type against your completed HomePortal setup ...

Page 24: ...unded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and television reception CAUTION To comply with FCC RF exposure requirements a separation distance of at least 8 inches 20 cm must be maintained between the antenna of this and all persons FCC Part 68 This equipment complies with Part 68 of the FCC rules On the bottom of this...

Page 25: ...nsee specifications iii that are modified after delivery by 2Wire iv combined with other products processes or materials where the alleged infringement relates to such combination v where Licensee continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement vi where Licensee s use of such Product is n...

Page 26: ...vernment contract use duplication or disclosure by the U S Government is subject to restrictions set forth in FAR subparagraphs 52 227 19 a and d for civilian agency contracts and DFARS 252 227 7013 ii for Department of Defense contracts No failure or delay in exercising any right hereunder will operate as a waiver thereof nor will any partial exercise of any right or power hereunder preclude furt...

Page 27: ... Product RMA Before returning any product contact 2Wire Customer Support and obtain an RMA number by calling US Canada only 1 800 877 5718 for filter and adapter products 1 877 347 8680 for residential gateway products or Return the product to the place of purchase If 2Wire Customer Support determines that the product may be defective they will issue you an RMA number to place on the outer package...

Page 28: ...5100 000110 000 Rev B ...

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