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2Wire HomePortal 4011G Installation And User Manual Download Page 94

CHAPTER 8: Finding Solutions

90

Resetting the Gateway

4.

Click 

Resets

; the following page opens. 

5.

Click the button you want to clear or reset. 

•

Clear Device List

. The 

Clear

 button clears all devices from the Local Network list. 

•

Reset IP/PPP

. The 

Reset

 button resets the PPP connection and/or releases and 

renews the broadband IP address.

•

Reset Broadband

. The 

Reset

 button re-establishes the broadband link. 

•

Reset System

. The 

Reboot

 button allows you to restart the gateway. 

•

Reset to Factory Default State

. The 

Reset

 button resets the gateway to an 

unprovisioned default state. Doing so will remove all your saved configuration 
settings, while resetting them to their respective default factory settings.

Summary of Contents for HomePortal 4011G

Page 1: ...Gateway Installation and User Guide 4011G Version 9 1 1 Rev 001 ...

Page 2: ... CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 2Wire Inc reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Updates and additions to software ...

Page 3: ...ce 11 Setting up Your Password 14 Changing the Current Password 17 Configuring Date and Time 20 Overriding Automatic Date and Time Configuration 22 CHAPTER 4 Configuring the Wireless Network 25 Setting up your Wireless Network 26 Securing your Wireless Network 28 Using the Encryption Key 28 Using the MAC Address Filtering 29 Customize Private Wireless Settings 31 CHAPTER 5 Configuring Firewall Set...

Page 4: ...ng Broadband IP Addresses 67 Specifying DNS Information Manually 70 Overriding the System MAC Address 73 Changing to the Bridging Mode 74 CHAPTER 8 Finding Solutions 77 Diagnosing Connection Issues 78 Recovering the Gateway Password 79 Performing Broadband Link Tests 79 Viewing the Gateway Information 81 Viewing the Broadband Status 82 Viewing the LAN Status 85 Resetting the Gateway 88 ...

Page 5: ...pports ADSL ADSL2 and ADSL2 technology It is available with a single Ethernet LAN port or an optional four Ethernet LAN ports and an 802 11b g wireless interface The 2Wire 4011G Gateway includes an array of the most common home networking technologies accommodating a variety of environments Setting up the 4011G Gateway is simple it requires no complicated installation Within minutes of unpacking t...

Page 6: ...CHAPTER 1 Presenting the 4011G Gateway 2 This page is intentionally left blank ...

Page 7: ...y in the container You should place the gateway on the stand Installing your gateway consists of the following tasks Determining a Wireless Access Point Location on page 4 Installing the DSL Filter on page 4 Connecting the Power Adapter on page 6 Connecting the Phone Line on page 7 Connecting Your Computer to the Gateway on page 7 Configuring Wireless Adapters on page 8 Starting Your Gateway on pa...

Page 8: ...d obstructions such as ceilings walls and furniture Consider the layout of your home or business when deciding where to place your gateway Consider where you will use your wireless devices when placing your gateway In a single story building place the gateway as high and as close to each wireless computer as possible To minimize interference do not place the gateway behind large objects or other o...

Page 9: ...s For an Individual Device To install the DSL Phoneline filter simply connect the cable from your telephone device to the 2Wire DSL Phoneline filter then connect the cable from the filter to your telephone wall outlet For Wall Mounted Telephones To install the filter between the original wall plate and your wall mounted phone 1 Lift the telephone from the wall pegs and disconnect the phone cord fr...

Page 10: ...e 2Wire DSL filter and your installation is complete Connecting the Power Adapter 1 Connect one end of the power adapter to the POWER port of your gateway 2 Connect the other end of power adapter to an electrical outlet Note You can use an AC extension cord provided it is compliant to local regulatory requirements ...

Page 11: ...way via Ethernet or Wireless With either connection the first computer you connect to the network is used to configure the gateway for proper operation Connecting via Ethernet Ports You can directly connect up to four computers to the gateway using the Ethernet connection Connect one end of the Ethernet cable yellow to any available ETHERNET port yellow on the gateway and the other end to the comp...

Page 12: ...ually configure it to communicate with the gateway Refer to the Configuring Wireless Adapters section to install a wireless network adapter Configuring Wireless Adapters You must manually configure the Wireless adapter to communicate with the gateway This section provides instructions to configure your adapter with WPA 1 Install and configure your wireless adapter according to the manufacturer s i...

Page 13: ...ernet port The flickering of the light is synchronized to the actual data traffic WIRELESS Solid green indicates that there is Wireless client associated to a specific Access Point Flickering green indicates that there is inbound outbound activity The flickering of the light is synchronized to the actual data traffic BROADBAND This indicator shows the gateway DSL status Constant green indicates su...

Page 14: ...CHAPTER 2 Installing Your Gateway 10 Starting Your Gateway This page is intentionally left blank ...

Page 15: ...la Firefox 2 0 or higher Safari 2 0 Navigating the User Interface The Home page appears when you enter one of the following URLs into a compatible browser on a computer connected to the gateway http gateway 2Wire net http home http 192 168 1 254 This page contains four panes The following section describes each pane that is indicated by the numbered red arrow ...

Page 16: ...ost comprehensive system information Clicking this tab opens a page that provides sub tabs to access other pages to configure your gateway and view system status The Site Map tab provides a textual view of the user interface Clicking any links on this page takes you directly to the page of interest 2 The Summary pane displays the status of each service Except the fourth icon gateway you can click ...

Page 17: ... the gateway device serial number 3 The Home Network Devices pane displays all devices that are connected to the gateway You can click the links to view the detailed information of the connected devices 4 The Top Networking Features pane provides shortcuts to directly access the most commonly used pages ...

Page 18: ...ot been given permission to do so When a password is set up you will be required to enter a system password whenever you attempt to access a configuration page for example when you try to change the broadband connection settings To set up a password 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface the Home page opens ...

Page 19: ...ord 15 CHAPTER 3 Starting the User Interface 2 Click Settings then click Password the Administration Password page opens Or Click System Password from the Top Networking Features pane the Administration Password page opens ...

Page 20: ...continue with the next step Note The default system password is printed on the bottom of the gateway 5 Enter a new password having minimum 6 alphanumeric characters in the Enter New Password field Note The password is case sensitive and prompts an error message if you enter less than 6 alphanumeric characters 6 Re enter the new password in Confirm New Password field Note Although optional it is st...

Page 21: ...PTER 3 Starting the User Interface Changing the Current Password To change the current password 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface the Home page opens ...

Page 22: ... Networking Features pane the Administration Password page opens 3 Verify that the Enable Password Protection check box is selected 4 Enter the current password in the Enter Current Password field 5 Select the password option When Use Default System password is selected no further action is required go to 8 When Create or Edit a Custom Password is selected continue with the next step ...

Page 23: ... password between 5 and 31 alphanumeric characters in the Enter New Password field Note The password is case sensitive 7 Re enter the new password in Confirm New Password field Note Although optional it is strongly recommended that you enter a password hint to remind you if you forget your password 8 Click Save a message appears informing you of the status ...

Page 24: ...ers on the Internet It retrieves date and time information in Greenwich Mean Time GMT Your local time is set using the Time Zone setting you configured when you set up your system To change your time zone settings 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface the Home page opens ...

Page 25: ...Starting the User Interface 2 Click Settings the Settings page opens displaying the system information 3 Click Date Time a page similar to the following opens 4 Select the appropriate time zone from the Time Zone drop down list 5 Click Save ...

Page 26: ...ate and time automatically using time servers on the Internet You can override these settings and manually set them To manually change the date and time settings 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface the Home page opens 2 Click Settings the Settings page opens displaying the system information ...

Page 27: ... a page similar to the following opens 4 Select Manual Configuration to override the automatic time configuration 5 Enter the desired time and date information in the Set Time and Set Date fields 6 Select Daylight Savings Time to enable the automatic daylight saving time adjustment if applicable 7 Click Save ...

Page 28: ...CHAPTER 3 Starting the User Interface 24 Overriding Automatic Date and Time Configuration This page is intentionally left blank ...

Page 29: ...Fi performance It is recommended that you leave the default settings in place If you are knowledgeable with the wireless technology and want to modify these settings this section provides instructions to perform the following advanced configurations Setting up your Wireless Network on page 26 Securing your Wireless Network on page 28 Customize Private Wireless Settings on page 31 ...

Page 30: ...home it is good practice to give your wireless network a unique name which makes it easy to identify when you select the wireless network to which to connect The default wireless network name is 2WIREXXX where XXX represents the last three digits of the serial number on the gateway for example 2WIRE954 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access ...

Page 31: ... network by not announcing its presence Deselect the Enable check box to disable it Note If you add a PC or device later the wireless client will be unable to scan and connect to your wireless network when the SSID broadcast is disabled You will need to manually add a wireless profile in the client device to connect to the wireless network instead of selecting the SSID name from a typical scan lis...

Page 32: ... defined each wireless client needs to have that encryption key to connect to your wireless network 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Wireless Interface page opens 3 Scroll down to the Security pane m Wireless security is enabled by default Do not disable the security authenticatio...

Page 33: ...ts wpaPskMixed This setting allows a wireless client to use either WPA PSK or WPA2 PSK to access your network An encryption key must be configured on the AP and the same key must be entered on the wireless client 5 Select the radio button next to Use default encryption key field and use the WEP Key for wireless authentication 6 Select the radio button next to the Set custom encryption key field to...

Page 34: ... 5 Enter the MAC address you want to block in the Enter MAC address field 6 Click Add to List 7 Select the Enable check box to block all devices 8 Select the Authentication Type blacklist default whitelist blacklist is the default setting that blocks all devices whitelist is a setting that allows access to all devices 9 Click Save a dialog box opens confirming that the configuration is changed ...

Page 35: ...Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Wireless Interface page opens 3 Scroll down to the Advanced Settings pane 1 Select a power setting from its associated drop down list 2 Select a wireless mode from its associated drop down list 3 Enter a value in the range from 1 to 3 seconds in the DTIM Period field The default is 1 This Delivery Traf...

Page 36: ...CHAPTER 4 Configuring the Wireless Network 32 Customize Private Wireless Settings This page is intentionally left blank ...

Page 37: ...37 Deleting Application Profiles on page 41 Hosting Applications To allow access from the Internet to applications running on computers inside your home network you need to open firewall pinholes and associate the intended application s with a computer connected with your gateway If you cannot find a listing for your application you can define an application profile that includes the protocol and ...

Page 38: ...te If the computer you want to select is unlisted because it is powered off you still can select it as long as it is on the same network and you know its IP address Enter the intended IP address then click Choose 5 Filter the application list by selecting the category your selection is displayed in the Application List panel 6 Select from the Application List panel the application s you want to ho...

Page 39: ...lects the groups in a random order 7 Click Add the application s you selected appears in the Hosted Applications panel Removing Hosted Applications 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Firewall Status page opens displaying the current hosted application settings 3 Select Applications ...

Page 40: ...iple applications hold down the Shift or Ctrl keys while making your selections Using the Shift key lets you make your selections in a contiguous order while the Ctrl key selects the groups in a random order 5 Click Save a message appears informing you of the status The application s you selected is removed from the Hosted Applications panel and returned to the Application List panel ...

Page 41: ...define an application profile that is not included in the Application List This feature is typically used if the application for which you would like to pass through data to a given computer is new or has been recently updated to a new version To define a new application profile 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interfa...

Page 42: ...CHAPTER 5 Configuring Firewall Settings 38 Defining New Application Profiles 3 Select Applications and Pinholes a page similar to the following opens ...

Page 43: ... UDP radio button If the application you are adding requires both you need to create a separate definition for each In the Port or Range field enter the port or port range the application uses For example some applications require only one port to be opened such as TCP port 500 others require that all TCP ports from 600 to 1000 be opened Note If only one port is required enter the port number in t...

Page 44: ...ent to 4002 and so forth From the Application Type drop down list select the application type If you do not know the application type select nothing Note You can find the above information in the documentation provided by the company that produces the application 7 Click Add To List a Configuration Successful message appears on the following page indicating that the profile is created ...

Page 45: ... 5 Configuring Firewall Settings Deleting Application Profiles 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Firewall Status page opens ...

Page 46: ...CHAPTER 5 Configuring Firewall Settings 42 Deleting Application Profiles 3 Select Applications and Pinholes a page similar to the following opens ...

Page 47: ...l Settings 4 Click Add a new user defined application the Firewall Application Profile Definition page opens 5 Select the profile you want to delete click Remove Rule Note Be sure to select the intended application Once you click Remove Rule the profile is deleted ...

Page 48: ...CHAPTER 5 Configuring Firewall Settings 44 Deleting Application Profiles This page is intentionally left blank ...

Page 49: ...es The availability of static IP addresses is usually an additional service offered by service providers In addition changes from the default behavior of the gateway for private IP addressing may also be used by some users Note Configure these settings only if you are familiar with computer networking technologies This section provides instructions to Adding New Static Routes on page 46 Configurin...

Page 50: ...cified public network This feature is typically used in conjunction with broadband service that provides a range of available IP addresses Note Add the static routes first if you want to use the public address with your DHCP configuration 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Broadband...

Page 51: ...ick Add to List Configuring DHCP Dynamic Host Configuration Protocol DHCP allows for dynamic allocation of network addresses and configuration to newly attached hosts The gateway can be both a DHCP client and DHCP server The gateway acts as a client when it communicates to your service provider over the Internet using DHCP For this communication you cannot modify the related DHCP settings The gate...

Page 52: ...g DHCP To configure the default DHCP information used as a local server 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 in the address line the Home page opens 2 Click Settings the System Information page opens ...

Page 53: ...Configuring DHCP 49 CHAPTER 6 Configuring LAN Devices 3 Click LAN a page similar to the following opens displaying the private network information and LAN devices connected to your network ...

Page 54: ... address of your gateway used for all communication on your local devices In the Subnet Mask field enter the subnet mask used for all communication on your local devices the default is 255 255 255 0 In the First DHCP Address field enter the first IP address in the DHCP address pool that you will be distributing over the private network In the Last DHCP Address field enter the last IP address in th...

Page 55: ...HCP Lease Time field that represents the number of hours you can use the assigned IP address before the DHCP lease expires Select a public IP address pool that is assigned via DHCP on the local area network 8 Select Private Network from the New Device DHCP Pool drop down list 9 Click Save ...

Page 56: ...etwork You can change it to Public Network when you want all devices to have the same addresses assigned To change the address setting for individual devices refer to Allocating an Address Pool for All Devices on page 52 To change the default address allocation pool 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 in the address line the Home page opens ...

Page 57: ...Allocating an Address Pool for All Devices 53 CHAPTER 6 Configuring LAN Devices 2 Click Settings the System Information page opens ...

Page 58: ...R 6 Configuring LAN Devices 54 Allocating an Address Pool for All Devices 3 Click LAN a page similar to the following opens displaying the private network information and LAN devices connected to your network ...

Page 59: ...cating an Address Pool for All Devices 55 CHAPTER 6 Configuring LAN Devices 4 Click DHCP the DHCP Configuration page opens 5 Select Private Network from the New Device DHCP Pool drop down list 6 Click Save ...

Page 60: ...thentication parameters from the local administrator Thus disabling Ethernet networking enhances physical security and is more suited for business environment such as kiosks schools and so on By default the gateway is shipped with the Ethernet interface enabled When disabled you will be unable to access the Internet using the Ethernet port connection Before you disable the Ethernet ports make sure...

Page 61: ...Disabling Ethernet Interfaces 57 CHAPTER 6 Configuring LAN Devices 2 Click Settings the System Information page opens ...

Page 62: ...CHAPTER 6 Configuring LAN Devices 58 Disabling Ethernet Interfaces 3 Click LAN a page similar to the following opens displaying the private network information and LAN devices connected to your network ...

Page 63: ...Disabling Ethernet Interfaces 59 CHAPTER 6 Configuring LAN Devices 4 Click Wired Interfaces a page similar to the following opens 5 Deselect Enable to disable the Ethernet connection 6 Click Save ...

Page 64: ...CHAPTER 6 Configuring LAN Devices 60 Disabling Ethernet Interfaces This page is intentionally left blank ...

Page 65: ... it automatically detects which DSL line to use it does not require further configuration If the information was not automatically provided and you need to manually configure your Broadband and Internet connection settings make sure to have the following ATM information and authentication settings from your service provider Circuit identifier VPI VCI Encapsulation method PPP username PPP password ...

Page 66: ...by your service provider 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Summary Status page opens c Modifying the gateway broadband configuration settings may impede or interrupt your broadband service Modify these settings only if you are familiar with networking technology ...

Page 67: ... connecting to the ISP 5 Select the encapsulation method from the ATM Encapsulation drop down list For PPPoE or Bridging select Bridged LLC or Bridged VC Mux For PPPoA select Routed LLC or Routed VC Mux 6 Select the ATM PVC Search check box to enable the PVC search PVC search enables the device to automatically detect ISP s VPI VCI values so that the end user need not enter VPI VCI values 7 Click ...

Page 68: ...he Home page the Summary Status page opens 3 Click Link Configuration the Link Configuration page opens 4 Scroll down to the Connection Type pane 5 Select the connection type from its corresponding drop down list If you selected the Direct IP continue with the next step If you selected the PPPoE or PPPoA continue with the Configuring PPP Authentication and Settings section to set up your username ...

Page 69: ...pe requires authentication to be connected To configure the PPP authentication settings 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Summary Status page opens 3 Click Link Configuration the Link Configuration page opens 4 Scroll down to the PPP Authentication and Settings pane ...

Page 70: ...CHAPTER 7 Configuring the Broadband Connection 66 Configuring PPP Authentication and Settings ...

Page 71: ...time Setting the value between 1 to 10080 minutes the PPP session will time out accordingly if the gateway does not detect outbound traffic destined for the Internet in the specified time 9 Click Save Modifying Broadband IP Addresses By default the gateway automatically obtains its broadband IP and DNS addresses from your service provider If you purchased a static IP from your service provider you...

Page 72: ...CHAPTER 7 Configuring the Broadband Connection 68 Modifying Broadband IP Addresses ...

Page 73: ...adband IP Network pane 5 Click the Manually specify IP address settings radio button 6 Enter the following information In the IP Address field enter the IP address you want the gateway to use In the Subnet Mask field enter the subnet mask you want the gateway to use In the Default Gateway field enter the default gateway address you want the gateway to use 7 Click Save ...

Page 74: ...tically obtains its DNS server addresses from your service provider 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Summary Status page opens 3 Click Link Configuration the Link Configuration page opens 4 Scroll down to the Broadband IP Network pane ...

Page 75: ...esolution In the Secondary Server field enter the IP address of the secondary DNS server that the gateway is to use for DNS name resolution In the Domain Name field enter the specific domain name to be used by the gateway 7 Click Save Note Skip the following steps if you do not want to manually add the new DNS information to the resolution table at this time 8 Add the new DNS information by clicki...

Page 76: ...ection 72 Specifying DNS Information Manually 9 Enter the name of the primary server you defined in 6 in the DNS Name field 10 Enter the primary server IP address you defined in 6 in the IP Address field 11 Click Add to Name Resolution Table ...

Page 77: ...ion You can override the default MAC address If you are using devices that require a different MAC address 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click on the Home page the Summary Status page opens 3 Click Link Configuration the Link Configuration page opens 4 Scroll down to the Broadband IP Network pane ...

Page 78: ...ire Gateway is configured in the routing mode Note When routing is disabled the NAT and the DHCP server are also disabled Ensure that the WAN protocol is compatible to bridging mode that is switch PPPoE IP through Bridge LLC or Bridge VC Mux before you disable routing 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface 2 Click ...

Page 79: ...to the Bridging Mode 75 CHAPTER 7 Configuring the Broadband Connection 3 Click Link Configuration the Link Configuration page opens 4 Scroll down to the Routing pane 5 Deselect the Enable check box 6 Click Save ...

Page 80: ...CHAPTER 7 Configuring the Broadband Connection 76 Changing to the Bridging Mode This page is intentionally left blank ...

Page 81: ...h includes instructions to Diagnosing Connection Issues on page 78 Recovering the Gateway Password on page 79 Performing Broadband Link Tests on page 79 Viewing the Gateway Information on page 81 Viewing the Broadband Status on page 82 Viewing the LAN Status on page 85 Resetting the Gateway on page 88 ...

Page 82: ...tion to the Internet via the wireless connection No communication is established Check the telephone line is properly connected Check the BROADBAND and SERVICE indicators on the gateway they should light green Check the WIRELESS indicator on the gateway it should light green Mismatch network name and or encryption key Verify the network name Setting up your Wireless Network on page 26 Verify the e...

Page 83: ... have changed the default gateway password and misplaced the new one Performing Broadband Link Tests Your gateway includes a test that helps you to diagnose broadband connection issues 1 Open a Web browser and enter http gateway 2Wire net to access the gateway user interface 2 Click on the Home page the Summary Status page opens ...

Page 84: ...ote You will be unable to access the Internet when the test is taking place 5 Interpret the issues DSL issue indicates that the DSL service is not yet activated and or loose cable connections on your gateway IP connection issue indicates that your service provider s network is unreachable DNS issue indicates that the DNS servers within your service provider s network are unreachable ...

Page 85: ...wing the Gateway Information 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface the Home page opens 2 Click Settings the System Information page opens displaying read only information for example ...

Page 86: ...ng Solutions 82 Viewing the Broadband Status Viewing the Broadband Status 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 to access the gateway user interface the Home page opens ...

Page 87: ...Viewing the Broadband Status 83 CHAPTER 8 Finding Solutions 2 Click on the Home page the Summary Status page opens ...

Page 88: ...he IP address of the default gateway default router that the gateway connects to on the broadband link Primary DNS The IP address of the primary DNS server that the gateway is to use for DNS name resolution on the broadband link Secondary DNS The IP address of the secondary DNS server the gateway uses for DNS name resolution on the broadband link Host Name The gateway host name This field is prese...

Page 89: ...Viewing the LAN Status 85 CHAPTER 8 Finding Solutions Viewing the LAN Status 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 in the address line the Home page opens ...

Page 90: ...CHAPTER 8 Finding Solutions 86 Viewing the LAN Status 2 Click Settings the System Information page opens ...

Page 91: ...Viewing the LAN Status 87 CHAPTER 8 Finding Solutions 3 Click LAN a page similar to the following opens displaying the private network information and LAN devices connected to your network ...

Page 92: ...ing the gateway may cause your broadband connection to not function properly and may require reconfiguration of the system to reconnect the broadband service 1 Open a Web browser and enter http home http gateway 2Wire net or http 192 168 1 254 in the address line the Home page opens ...

Page 93: ...Resetting the Gateway 89 CHAPTER 8 Finding Solutions 2 Click on the Home page the Summary Status page opens 3 Click Diagnostics the Link Test page opens ...

Page 94: ...t button resets the PPP connection and or releases and renews the broadband IP address Reset Broadband The Reset button re establishes the broadband link Reset System The Reboot button allows you to restart the gateway Reset to Factory Default State The Reset button resets the gateway to an unprovisioned default state Doing so will remove all your saved configuration settings while resetting them ...

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