2N SmartGate User Manual Download

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Troubleshooting

6.2

6.2 Troubleshooting

For tips for the solution of other potential problems see

faq.2n.cz



No LED is on after power up



Check the power supply.



All LEDs are on. No call is currently in progress.



2N® SmartGate is in the special PCManager-based programming mode -
exit the PCManager to reset SmartGate



Try to switch 2N® SmartGate off and on, the LEDs should go off in 3s and
signal the status of SmartGate



2N® SmartGate does not register to GSM



Check the SIM card.



Check the PIN.



Check the antenna connection.



Select a place with a good GSM signal.



No tone can be heard after line off-hook



Check the telephone line connection.



2N® SmartGate is not initialized properly upon start (approx. 10s after
power up).



2N® SmartGate is not supplied with power.



2N® SmartGate keeps transmitting a tone during dialing, not receiving the
dialing



Select the correct dialing type (DTMF or pulse).



Voice disturbance on telephone lines during GSM call



Check signal strength using PCManager monitor. Place 2N® SmartGate to
place with good GSM signal.



Check distance between telephone lines and SmartGate‟s antenna.
Distance between antenna and other telecommunication systems should
be as long as possible.



If there are still problems, use the antenna with coax cable.

Summary of Contents for SmartGate

Page 1: ...2N SmartGate GSM gateway User guide Version 1 1 2 www 2n cz ...

Page 2: ...tered trademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if Declaration of Conformity 2N TELEKOMUNIKACE a s hereby declares ...

Page 3: ...s 17 2 3 Mounting 19 External Antenna Connection 19 SIM Card Installation 19 Wall mounting 20 Power Supply Connection 20 2 4 Telephone line connection 21 DialThru gateway basic connection 21 Gateway for extension line of PBX 21 Gateway for trunk line of PBX 21 Gateway for both trunk and extension lines of PBX 21 2 5 SMS Sending Input Connection 22 3 Configuration 2N SmartGate 23 3 1 2N SmartGate p...

Page 4: ...ction to and from PSTN 64 Sending fax message or modem connection to and from GSM 64 Supported fax and data protocols 65 4 3 SMS Sending Input 67 4 4 COM Serial Interface 68 Programming Monitoring 68 CSD PC PC Data Transmission 69 CSD or High Speed GPRS Data Connection to Internet 69 CSD or GPRS Data Connection 69 SMS Sending and Receiving 70 Combination of COM Traffic with Voice Calls 70 List of ...

Page 5: ...ne Interface FXO for PBX extension line 79 Dial thru parameters 79 SMS Sending Input 79 Data Interface 80 Others 80 6 Supplementary Information 81 6 1 Regulations and directives 82 6 2 Troubleshooting 83 6 3 List of Abbreviations 85 6 4 General Instructions and Cautions 87 Electric Waste and Used Battery Pack Handling 88 ...

Page 6: ......

Page 7: ...e product outline its application options and highlight the advantages following from its use This chapter also includes safety instructions Here is what you can find in this section Product Description Manual changes description Abbreviations Terms and Pictograms Used ...

Page 8: ...h enclosed SW You get all you need in the delivery your 2N SmartGate delivery contains all you need to operate the system the power supply adapter telephone cables PC serial cable SMS input connector CD ROM with software Solution for sites without telephone lines such as mountain chalets exhibitions conferences etc DialThru technology all your calls will be routed most cost effective way ME Mobili...

Page 9: ...Any mobile telephone use prohibition based on RF energy radiation applies to 2N SmartGate too 2N SmartGate may disturb the function of TV sets radio sets and PCs Warning 2N SmartGate contains components that can be swallowed by small children SIM card antenna etc The voltage value mentioned on the adapter may not be exceeded If you connect 2N SmartGate to another power supply make sure that the vo...

Page 10: ... line DTMF programming 1 1 1 New design of manual 1 1 2 New version of PCManager PCManagerUNI 2 04 Digital DTMF option AMR set on off Quadband version only Free minutes option only FW 1 5x and 3 5x Caution The manufacturer continuously meets customer requirements by improving the firmware For the latest 2N SmartGate processor firmware programming tool and User Manual see www 2n cz For a detailed d...

Page 11: ...ys abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device Future functions Grey marked text in this document specifies functions of 2N SmartGate which will be supported in the future ...

Page 12: ......

Page 13: ... Installation This section describes the2N SmartGate product and its installation Here is what you can find in this section Product Description Before You Start Mounting Telephone line connection SMS Sending Input connection ...

Page 14: ... SIM card inserted 1 in 3 s not registered SIM card not inserted 4 quickly enter your PIN 8 quickly enter your PUK quickly continuously all functions are blocked Your SIM doesn t correspond to the GSM operator lock Phone line programming mode the LED indicates signal strength It flashes repeatedly 1 5 times depending on signal strength Telephone line No light Standby Orange for FXS interface Flash...

Page 15: ... Ringback tone Busy tone programmable cadency In case of call routing to GSM network 2N SmartGate generate busy tone in any of the following cases The SIM card has not been installed 2N SmartGate is not registered to GSM network 2N SmartGate is registered into a foreign network but roaming is disabled The called subscriber line is busy The called subscriber hangs up disconnection The called number...

Page 16: ... PIN entering attempts SIM card is blocked Telephone Line Tones Programming Mode Tones confirming refusing the values entered are transmitted during telephone line based programming Each tone has a different melody Confirmation Confirms that the service password or parameter number entered is correct and has been accepted Refusal Incorrect parameter number Incorrect parameter value Transmitted whe...

Page 17: ...other devices 2 Enclosed software 2N SmartGate PCManager 2N SmartGate SMSgateway for easy SMS sending and receiving 2N SmartGate Driver for PC User Manual in format PDF Lists of AT Commands for SIEMENS GSM modules used Installation requirements 2N SmartGate is designed for vertical mounting on suspension holes use the mounting pattern This position is the best for signal reception because a vertic...

Page 18: ...heat sources 2N SmartGate is designed for indoor use It may not be exposed to rain flowing water condensed moisture fog etc 2N SmartGate may not be exposed to aggressive gas acid vapours solvents etc 2N SmartGate is not designed for environments with high vibrations such as means of transport machine rooms etc Caution Check that you have everything needed for 2N SmartGate start up SIM card analogu...

Page 19: ...tenna should be mounted vertically The Antenna shall be located within the same building as the main equipment For antenna and cable parameters see the Technical Parameters SIM Card Installation Open the SIM card holder on SmartGate s backside insert the SIM card and close it properly Cautions Make sure that the GSM provider s SIM card is compatible with the GSM network supported by your 2N SmartG...

Page 20: ...wer Supply Connection 2N SmartGate is fed with 10 16V DC Where a source other than the included power supply adapter is used the voltage range and polarity shown on the 2N SmartGate power supply connector have to be maintained Warning Do not activate the power supply until the antenna is connected to 2N SmartGate to avoid the GSM module damage Figure 2 4 Zavěšení 2N SmartGate na zeď ...

Page 21: ...l be routed to PBX You can connect a standard telephone answering machine or any other FXO interface terminal to SmartGate Outgoing calls from phone will be routed to GSM network incoming calls from GSM will ring on the phone Optionally you can connect analogue fax or modem special model of SmartGate 2N SmartGate is equipped with the FSK based CLIP and so it is advantageous to connect a terminal t...

Page 22: ...nector end can be connected to the respective 2N SmartGate panel connector The input is designed for the contact of relay connected between the input pins The input is activated by contact closing pin interconnection A transistor switch or logic signal can be used too The pin near the telephone line connector is connected to GND of the device the second one is active Please respect the loop curren...

Page 23: ...guration 2N SmartGate This section describes configuration of the product 2N SmartGate Here is what you can find in this section PC Connection to 2N SmartGate 2N SmartGate Parameter Programming Table of Parameters ...

Page 24: ...mmed Telephone Line based Programming 1 Hook off the telephone you can hear the dial tone or the busy tone and the Line LED starts flashing 2 Enter the service password 12345 by default can be changed with the DTMF to cancel a wrong password hang up before sending the character To confirm password enter a 3 If you have entered a correct password you hear the confirmation tone If not the dialed num...

Page 25: ...ta uploading and storing including firmware upgrade are executed in a special mode in which 2N SmartGate waits for about 3s after power up all LEDs are on If instructed so by the PCManager during this timeout 2N SmartGate remains in this mode as long as it is necessary If 2N SmartGate is not reset after the PCManager is terminated switch the system off and on again Basic Programming Instructions 1...

Page 26: ...ateway If the gateway is not in its special programming mode you are invited to set this mode again according point 5 8 You can use service Monitor to view parameters of connection and some more information The gateway must be connected to GSM network Language selection Data handling disc Data handling gateway Monitoring Figure 3 1 Basic screen of PC Manager Setup Connect Disconnect Upgrade Defaul...

Page 27: ...ity reasons If you load a PC file into the PCManager and then into SmartGate the PIN and service password should not change unless you change them manually before saving Caution All tables are filled in with default values after PCManager start It is recommended to load data from 2N SmartGate before parameters programming and saving If you only save data after PCManager start all parameters except...

Page 28: ...ed by 2N SmartGate this information helps you find the optimum signal location the information is updated in 10s intervals The 2N SmartGate line status standby outgoing call incoming call including telephone number The COM is locked during dialing and incoming call ringing so the PCManager reports COM blocking Time set in gateway the time is taken from network when the network supplies this inform...

Page 29: ...ou are invited to switch 2N SmartGate off and on again 3 If there is more then one file in the PCManager directory chose one of them The upgrade takes place automatically Do not switch your PC or 2N SmartGate off during the process of upgrading Caution The PCManager checks the software version in 2N SmartGate and the upgrade file If the version in the file is new everything is all right An identic...

Page 30: ...confirmation of the new parameter value Telephone interface FXS parameters Dialing parameters Type of dialing Function No 100 Select the dialing type to be received by 2N SmartGate on the FXS interface 2N SmartGate accepts only the selected type of dialing ignoring the others Setting options DTMF 0 2N SmartGate receives tone dialing only Pulse 1 2N SmartGate receives pulse dialing only Default set...

Page 31: ...tgoing call establishing Setting options YES 1 NO 0 Default setting YES Signaling Line reversal indication for call in progress Function No 110 Select call in progress signaling by telephone line polarity reversal on FXS interface There is voltage of reversed polarity on the telephone line during the whole call Setting options YES 1 NO 0 Default setting NO Tariff pulse when call starts ends Functi...

Page 32: ...ial tone frequency 1 Hz Function No 120 Setting of frequency 1 of dial tone This tone is generated after Off Hook in case 2N SmartGate is ready to accept dialing Setting options 1 3400 Hz Setting step 1 HzD efault setting 425 Hz Dial tone frequency 2 Hz Function No 121 Setting of frequency 2 of dial tone Setting options 1 3400 Hz Setting step 1 Hz Default setting 425 Hz Dial tone cadence Function ...

Page 33: ...etting of frequency 2 of ringback tone Setting options 1 3400 Hz Setting step 1 Hz Default setting 425 Hz Ringback tone cadence Function No 128 Ringback tone cadence setting Setting options OFF 0 not generated only network tone 1000 4000 ms 1 cadence 1 s tone 4 s pause 400 200 400 2000 ms 2 cadence 2x400 ms tone 2 s pause 1500 3500 ms 3 cadence 1 5 s tone 3 5 s pause 2000 4000 ms 4 cadence 2 s ton...

Page 34: ... pause 2000 4000 ms 3 2 s ring 4 s pause Default setting 1000 4000 ms Ringing signal DATA FAX cadence Function No 142 Data Fax ringing signal cadency setting Setting options 1000 4000 ms 0 1 s ring 4 s pause 400 200 400 2000 ms 1 400ms ring 200ms pause 400ms ring 2s pause 1500 3500 ms 2 1 5 s ring 3 5 s pause 2000 4000 ms 3 2 s ring 4 s pause Default setting 1000 4000 ms CLI transmitting Function ...

Page 35: ...t s Function No 181 Time between line Off Hook and automatic call beginning if enabled During this timeout 2N SmartGate waits for dialing that cancels the automatic call You can make standard call if the BabyCall function is enabled Setting options 0 255 s Setting step 1 s Default setting 0 s Telephone interface FXO parameters Dialing parameters Number of rings before Off Hook Function No 200 If 2...

Page 36: ...e of line Off Hook before dialing to FXO interface during outgoing call from FXS interface Set up shorter time then timeout from extension line Off Hook and dialing receiver disconnection on your PBX In this case PBX usually changes dial tone to busy tone If defined timeout passes before dialing 2N SmartGate shortly hangs up after that Off hooks again and then dials Setting options 1 255 s Step 1 ...

Page 37: ... 0 8900 ms Step 35 ms Default setting 2030 ms Tone settings Dial tone Double frequency tone Hz Function No Parameter can be set for all three types of tone Dial tone Busy tone Ringbacktone This parameter is intended for switching between single tone and double tone setting When the parameter is set the second frequency of appropriate tone must be set too When this parameter isn t set the second fr...

Page 38: ... GSM network starts to generate its own Ringback tone Setting options 1 3400 Hz Setting step 1 Hz Default setting 425 Hz Ringback tone frequency 2 Hz Function No 227 Setting of frequency 2 of ringback tone Setting options 1 3400 Hz Setting step 1 Hz Default setting 425 Hz Ringback tone cadence Function No 228 Ringback tone cadence setting Setting options OFF 0 not generated only network tone 1000 ...

Page 39: ...d call if the BabyCall function is enabled Setting options 0 255 s Setting step 1 s Default setting 0 s Mobility extension FLASH Mobility Extension FLASH DTMF code Function No 240 Fill in DTMF code to enable GSM FLASH function If 2N SmartGate receive DTMF dialing corresponding to filled code during GSM FXO call it generates FLASH to FXO interface Setting options 0 4 characters 0 9 Default setting ...

Page 40: ...lerate connection establishing by allowing to terminate dialing with a Modify the number to be dialed by removing and or adding prefix Set tariff metering for the given prefix Set time limit for call Every table line includes a phone number prefix of variable length and other parameters The parameters define SmartGate s behavior in case the beginning of the dialed number matches this prefix on the...

Page 41: ...XS port Setting options 0 8 characters 0 9 Default setting blank Caution Configuration using phone line programming DTMF is applicable for line Other prefixes only Prefix Function No Dialed number prefix identifying the call type Other numbers line is used for calls with prefixes that are not included in the table Setting options 0 16 characters 0 9 Default setting blank Call enable Function No 39...

Page 42: ...nnected PBX must send tariff metering pulses for FXO calls The Extra tariff parameter defines transmitting of fixed quantity of tariff pulses after call start This parameter sets minimal call cost Setting options 0 255 Setting step 1 Default setting 0 Tariff s Function No 398 Pseudo tariff metering setting tariff is based on call duration for GSM calls Connected PBX must send tariff metering pulse...

Page 43: ...in the FXS routing table The call is controlled according to parameters on the row with dialed number prefix match Remember to fill in the Other prefixes line for a number whose prefix is not found in the table FXO calls route to Function No 400 The main parameter for FXO calls routing You can program 2N SmartGate as DialThru gateway or as gateway for extension line of PBX DialThru gateway Incomin...

Page 44: ...line and dial PASSWORD plus to activate the function again Setting options 0 8 characters 0 9 Default setting blank Operator for Integra Function No 405 In some GSM networks you can add to dialed number character and PBX subscriber number Subscriber number is displayed on other side together with CLI This parameter take place when dialed number doesn t contain character Common parameter for both F...

Page 45: ...acter is removed from the dialed number If a should be part of the dialed number this function cannot be used for the given prefix Setting options YES 1 NO 0 Default setting NO Remove FunctionNo 495 The Remove parameter is used for automatic call routing A defined count of digits prefix is removed from the number beginning Setting options 0 20 Setting step 1 Default setting 0 Add Function No 496 T...

Page 46: ...s Function No 501 Timeout between FXS line Off Hook and automatic dial in according to parameter Dial in in the table Setting options 100 25500 ms Setting step 100 ms Default setting 1000 ms Max ring time for CallBack Function No 502 Parameter sets up a behaviour for CallBack function You ve got 2 options how to use a Callback on the FXS port Simple CallBack set up for 0 During an incoming call th...

Page 47: ...ult setting FXS line Caution Configuration using phone line programming DTMF is applicable for line Other prefixes only CLI calling number Function No Fill in CLI to route the call according to parameter on the same table line It is possible to fill in only prefix for group of CLI s If parameter Substring 0 you must fill prefix as you see it on display of your mobile phone It means inclusive of an...

Page 48: ... is blank calling person has telephone line fully at disposal and has to dial the subscriber number by DTMF You can fill only character to disable Integra function Setting options 0 16 characters 0 9 Default setting blank Time limit min Function No 599 After time elapsing is call connection terminated immediately You can hear beep 30s before end of call 10s before end you can hear beep every secon...

Page 49: ...cked to a GSM provider no other GSM provider s SIM card can be used If an unacceptable SIM card is used the GSM module does not register to GSM and the GSM network LED flashes quickly on the 2N SmartGate panel CLIR incognito Function No 701 Sets the calling line identification restriction CLIR for outgoing calls from SmartGate Attention before enabling it is necessary to activate this feature by G...

Page 50: ...ting Enable Call transfer in virtual GSM PBX Function No This is cliental function and it depends on GSM network support Parameters are common for FXO and FXS interface Function modifies behavior during established voice call to GSM network After FLASH detection during the call gateway place the call on hold You can hear dial tone on the telephone line and the gateway is waiting for dialing Dialed...

Page 51: ...e terminated with symbol ATTENTION find out if you have to pay for this function Every check can lower your credit Setting options 0 8 characters 0 9 Default setting blank Minimal credit Function No 712 Set minimal credit value to send warning SMS LOW CREDIT If credit is lower then given value warning SMS is send after every credit check until you recharge your SIM card Setting options 0 999 Step ...

Page 52: ...tion No 2N SmartGate serial number for information only cannot be changed Must be used for communication with the manufacturer Blocked by operator Function No Refer to GSM SIM Parameters COM enable Function No 960 With this parameter you can enable disable the serial interface function You can disable communication in the operating mode maintaining the special programming mode after power up Setti...

Page 53: ...to FXS routing table Call table initialization FXO Function No Initialization of all parameters related to FXO routing table Call table initialization GSM Function No Initialization of all parameters related to GSM routing table Initialization of GSM SIM Function No Initialization of all parameters related to the GSM network and SIM card except the PIN code SMS input initialization Function No Ini...

Page 54: ...eleted automatically If entered via a telephone line upon 2N SmartGate start the PIN is stored automatically Setting options 0 4 8 characters 0 9 Upon full initialization blank Service password Function No 900 Fill the service password for programming via a telephone line Some parameters can be programmed by DTMF dialing and so the access to programming must be password protected Setting options 4...

Page 55: ...This section describes the basic and extending functions of the product 2N SmartGate Here is what you can find in this section Voice function FAX and Data function SMS Sending Input COM Serial Interface SIM Card PIN protection ...

Page 56: ...ing Then the dialing end is signaled and connection is established 4 Prefix of dialed number is compared with filled rows of FXS routing table The call is rejected routed to GSM network or to FXO interface according to the routing table 5 If the called subscriber is available you can hear the ringing tone If not you can hear the busy tone or any of the GSM provider s messages 6 When the called sub...

Page 57: ...terface the phone starts to ring 2 If there is no call connection before the pre programmed number of rings 2N SmartGate simultaneously establishes call to GSM network Some timeout take place between GSM call establishing start and ringing of mobile phone 3 As long as 2N SmartGate detects ringing on FXO interface connected analog and GSM phones ring 4 You can receive the call on analog line as wel...

Page 58: ...M subscriber number using DTMF The delay between dialed digits may not exceed 5 s programmable parameter The number is evaluated as complete after this timeout 3 A short delay follows the last dialed digit for 2N SmartGate to await further dialing Then the dialing end is signaled and connection is established 4 Prefix of dialed number is compared with filled rows of FXO routing table The call is r...

Page 59: ...to the routing table 5 If the called subscriber is available you can hear the ringing tone If not you can hear the busy tone or any of the GSM provider s messages 6 When the called subscriber answers the call a call is established The orange Line LED is permanently on during the call 7 Hang up to terminate the call The Line LED goes off If the called subscriber hangs up first you can hear the busy...

Page 60: ...irms that the service was configured correctly and the service is deactivated Call forwarding For forwarding activation you must specify Telephone number the calls will be forwarded to You may specify Call type if you want to forward specified call type only You may specify Delay time in seconds for forwarding if no answer too Description of Call type field codes Voice Data Fax Call forwarding unc...

Page 61: ...tus check Call forwarding if no answer If activated incoming calls will be forwarded to the configured telephone number if incoming call isn t answered during specified timeout Default timeout is 20 seconds Activation for all call types Telephone number Activation for selected call type Telephone number Call type Activation for all call types and specified delay time Telephone number Delay time Ac...

Page 62: ...atus check Call waiting If the call waiting is activated the incoming call isn t refuse if there is call in progress on SmartGate If there is the other incoming call during connected call it will be indicated by tone See 0 for multiple calls management Activation Deactivation Status check Call hold Check if your network supports the service before you use it This service relates to Call waiting de...

Page 63: ... place the active call on hold and accept the held or waiting call switching between two calls or To place the active call on hold to have possibility to dial other outgoing call dial To place all held calls to active calls and set up conference call dial To connect the two calls active and held and disconnect the 2N SmartGate from both calls dial ...

Page 64: ...tered with your GSM operator Sending a fax message to GSM and modem connection through GSM When connected device is able to send CNG tone 1100Hz for fax 1300Hz for modem the gateway recognizes whether the call id fax or data the connection will be established automatically When the tone is not send or some problems with recognition occurred is necessary to dial before destination number code 01 fo...

Page 65: ...F commands has higher priority than setting in configuration program but is valid only till reset of gateway or inactivating command Setting for the next call is only alternative solution which is not able to substitute using of multinumberig scheme e g when unexpected voice call is incoming before the fax or data call this solution disables to receive it Supported fax and data protocols Supported...

Page 66: ...FAX and Data function 4 2 66 connection to avoid data errors The data rate for GPRS connection is limited by actual speed of GPRS transfer in GSM network too This speed is often affected by network load ...

Page 67: ... relay contact e g By activating this input electric input pin interconnection you send one SMS to one pre programmed telephone number Caution Do not use in life supporting or property protection applications because of the character of SMS service and 2N SmartGate equipment The manufacturer shall not be liable for health and property damage incurred as a result of SMS sending failure ...

Page 68: ...l PC SW must provide transmission hardware flow control HW handshaking COM can be used for Programming and monitoring CSD PC PC data transmission CSD or high speed GPRS connection to the Internet SMS sending and receiving Programming Monitoring Install the 2N SmartGate PCManager software available on the included CD ROM into your PC The program is designed for 2N SmartGate parameters programming I...

Page 69: ...river s filename is mdm2n_vx x inf where x x stands for the version of the driver The installation wizard usually configures the telephone connection of the network too If you use manual installation you have set it properly Ask you GSM provider for Internet connection instructions because they can be different for each provider especially the telephone number to be dialed DNS etc For GPRS connect...

Page 70: ...data transmission Outgoing and incoming calls even to GSM can be made during GPRS connection The GPRS connection remains active during the whole call to GSM but no data can be transmitted 2N SmartGate is a GPRS terminal of class B Once the call is terminated data transmission is recovered immediately List of Supported AT Commands There are original files related to SIEMENS GSM modules in the PDF f...

Page 71: ...a wrong PIN Re enter the PIN correctly 6 If you hear the PUK tone in a while you have entered a wrong PIN and the SIM card is blocked Use the mobile phone to unblock the SIM card PIN entering via a telephone line connected to FXO interface if 2N SmartGate is used as gateway for extension line of PBX 1 Dial the SmartGate s extension number on your PBX 2N SmartGate detects ringing and after off hook...

Page 72: ...perating staff Caution One PIN entering option is exhausted by the attempt to enter the PIN automatically upon SIM card or PIN change If wrong the automatically entered PIN is cleared from the internal memory to avoid another false attempt upon next power on There are still two manual PIN entering attempts after such unsuccessful automatic entering To prevent the unsuccessful automatic PIN enterin...

Page 73: ...ine based programming with password access as described in part 3 1 and commands with direct access used the same way as command for configuration of network services as described in part 4 1 Use a PC with the PCManager installed Parameters password access Call with empty bank permitted Function No 310 The call with empty Bank is either disabled or permitted When the bank is empty you hear after d...

Page 74: ...is 1 to 4 according to bank number Setting options 0 255 Default setting 0 Remaining minutes information field Minutes available till the end of billing period Commands direct access Setting of the date and time The time and date is set according to information from GSM network if this service is in network supported When the service is not accessible the user has to set the time when the gateway ...

Page 75: ...r too There is page in PCManager Call table Free minutes bank for this setting Free minutes bank PCManager only In Call table FXS routing table is added column Free minutes bank Called numbers can be associated to one of four groups bank All calls to numbers in the same bank are handled the same way according to free minutes counting rules specific for bank This table is usually preset by supplier...

Page 76: ...s bank according to your operator billing 6 Set local prefix for fixed line dependent on place where the gateway is used 7 Set the actual time either by PCManager monitor or by DTMF direct access When the time information is provided by network this step is not required 8 If you have actually full amount of free minutes you can use command Refill now 9 The gateway is now registering your calls and...

Page 77: ...77 5 5 Technical parameters This section describes the technical parameters of the product 2N SmartGate ...

Page 78: ...rate Full rate Enhanced full rate Echo cancellation Echo suppression DATA GPRS Class 10 4 2 max 85 6 kbps downlink CSD max 14 4 kbps Coding scheme CS 1 2 3 4 Analog Fax and Data models with FAX converter Fax Group 3 up to 9 6kbps Data up to 56kbps Limitation of GSM network see 6 3 Antenna 850 900 1800 1900 MHz 50 SMA antenna connector SIM card 3 1 8V plug in Mains supply 230 12V 0 5A adapter DC po...

Page 79: ...ef on 200 Answer supervision polarity reversal 12 16 kHz pulses Telephone Interface FXO for PBX extension line Interface type 2 wire analog FXO Telephone connector type RJ 12 6 2 Line impedance Zr TBR21 or 600 According to model of Gateway On hook DC resistance 1 M Off hook line current 10 65 mA Off hook line voltage typ 4 5 V for 25 mA Dial tone frequency adjustable default 425 Hz Dialing type to...

Page 80: ...ut overvoltage protection max 12 V Data Interface Interface type RS 232C Connector D Sub 9 pins Interface transmission rate 1200 115200 bps autobauding 8N1 Others Dimensions w o connectors 170 x 130 x 45 mm Operating temperature 0 C to 45 C Operating status signaling 3 LEDs on GSM network line ...

Page 81: ...ry Information This section describes supplementary information of the product Here is what you can find in this section Regulations and directives Troubleshooting List of Abbreviations General Instructions and Cautions ...

Page 82: ...the Member States relating to electromagnetic compatibility and repealing Directive 89 336 EEC Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals...

Page 83: ...lect a place with a good GSM signal No tone can be heard after line off hook Check the telephone line connection 2N SmartGate is not initialized properly upon start approx 10s after power up 2N SmartGate is not supplied with power 2N SmartGate keeps transmitting a tone during dialing not receiving the dialing Select the correct dialing type DTMF or pulse Voice disturbance on telephone lines during...

Page 84: ...ck the serial cable connection Check the COM number setting on PC Check the COM parameters 1200 115200 bps 8N1 2N SmartGate is not registered to GSM network A dialing or outgoing call establishing process takes place on SmartGate An incoming call is ringing on SmartGate ...

Page 85: ...entral microprocessor program GSM Group Switched Mobile system The present day standard digital mobile telephone network GPRS General Packet Radio Service High speed data transmission for GSM networks HW Hardware An electronic device circuit board component etc in this context P A BX Private Automatic Branch Exchange PC Personal Computer A personal computer based on the IBM PC standard PIN Persona...

Page 86: ...List of Abbreviations 6 3 86 SW Software TTL Transistor Transistor Logic A standard digital technology defining voltage for levels 0 and 1 PSTN Public Switched Telephone Network ...

Page 87: ... a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in co...

Page 88: ... electric appliances and battery packs removed therefrom to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may ...

Page 89: ...2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Tel 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz 1575v1 1 0 ...

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