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2N TELEKOMUNIKACE a.s., www.2n.cz

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Version A

Screw the flush mounting frame in the upper and bottom parts.

Version B

Hang the surface mounting frame on the hook in the upper part and then screw
it tight in the bottom part.

Caution

Improper mounting may deteriorate the intercom waterproofness and
water may damage the electronic part.

Make sure that all holes are filled with some waterproof material – the
top part, around the cables and the screws.

Use silicone or some other sealant to seal the box against the wall if
uneven to avoid water leakage and wall damping..

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Summary of Contents for IP Solo

Page 1: ...www 2n cz 2N Helios IP Solo IP Intercom Installation Manual Firmware Version 2 9 ...

Page 2: ...marks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product complies ...

Page 3: ...the holder of the ISO 9001 2009 certificate All development production and distribution processes of the company are managed by this standard and guarantee a high quality technical level and professional aspect of all our products ...

Page 4: ... 2 2 1 Main Unit Mounting 2 3 Electric Installation 2 4 Extending Module Connection 2 5 Completion 3 Function and Use 3 1 Configuration 3 2 Intercom Control as Viewed by External User 3 3 Intercom Control as Viewed by Internal User 3 4 Maintenance 3 5 Downloads 4 Technical Parameters 5 Supplementary Information 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Ca...

Page 5: ...2N TELEKOMUNIKACE a s www 2n cz 5 66 1 Product Overview Here is what you can find in this section 1 1 Components and Associated Products 1 2 Terms and Symbols ...

Page 6: ...on is backlit with a clear mechanical response The nametag surface is scratch resistant Electric lock control as part of the access system the electrical lock can be controlled by a code entered on the keypad or the called phone with the RFID card via a PC application etc When necessary more electrical outputs can be added Numerous parameters allow for a wide spectrum of applications Robustness is...

Page 7: ...ing options Optional integrated RFID card reader module PoE or 12 V DC power supply Configuration using web interface or dedicated PC application VoIP standard SIP 2 0 support 1999 Phone Book positions 20 user time profiles Video codecs H 263 H 263 H 264 MPEG 4 MJPEG Audio codecs G 711 G 729 G 722 L16 16kHz HTTP server for configuration SNTP client for time synchronisation RTSP server for audio an...

Page 8: ...2N TELEKOMUNIKACE a s www 2n cz 8 66 1 1 Components and Associated Products Main Units Part No 9155301CF Main unit Flush mount Part No 9155301CS Main unit Surface mount ...

Page 9: ...or flush or plasterboard mounting Part No 9155068 Backplate For not flat surface installation Choose the proper frame and if necessary mounting box type depending on your particular installation needs is designed for 2N Helios IP Solo 2N Helios IP Solo outdoor applications and requires no additional roof ...

Page 10: ...out who is at the door but also start a conversation with the visitor open the lock or turn on the light in the entrance hall Part Numbers 91378365WH 91378366WH 2N Indoor Touch white WiFi version second part no The elegant internal touch panel is 2N Indoor Touch suitable for all intercoms On the panel s display 2N Helios IP not only can you find out who is at the door but also start a conversation...

Page 11: ...0 is the successor to the popular GXV3140 model which allows comfortable video calls in the IP network Touchscreen and keyboard control 91378358 Part No Grandstream GXV3275 VoIP telephone GXV3275 is the successor to the popular GXV3175 model which allows comfortable video calls in the IP network Touchscreen control ...

Page 12: ...low consumption For opening of the lock a short electrical impuls is sufficient which unlocks the lock Lock is then open until someone closes the door 932091E Part No BEFO 11211MB with mechanical blocking 12 V 230 mA DC low consumption Enables mechanically close or open the lock When opened the lock is open all the time When closed it behaves as standart electrical lock ...

Page 13: ...C The failsafe lock is closed when electricity is switched on When electricity is interrupted the lock is opened Part No 932062E 321211 fail safe door signalling 12 V 170 mA The failsafe lock is closed when electricity is switched on When electricity is interrupted the lock is opened It contains a built in contact to indicate whether the door is open or closed Tip FAQ Electric locks Difference bet...

Page 14: ...hout cable PoE injetor with EU cable PoE injector with US cable For power supply of intercom via ethernet cable when PoE switch is not available 91341481E Part No Stabilised 12 V 2 A power supply needs to be used when no PoE is available 932928 Part No For external power supply of the lock with 12 V AC voltage ...

Page 15: ...ing 2N 2Wire wiring 2 wires from your original door bell or door intercom to connect any IP device You don t have to configure anything and you only need one 2N 2Wire unit at each end of the cable and a power source connected to at least one of these units The unit then provides power not only 2N 2Wire PoE to the second converter but also to all other connected IP end devices ...

Page 16: ... be installed between intercom and lock powered by the intercom 9137410E Part No External IP Relay 1 output Standalone IP device which can be controlled by HTTP commands sent by Helios IP intercom which can thus control devices on unlimited distance 9137411E Part No External IP Relay 4 outputs PoE Standalone IP device which can be controlled by HTTP commands sent by Helios IP intercom which can th...

Page 17: ...on A button for connection to a logic input for opening a door inside a building Part No 9159012 Magnetic door contact Set for installation on a door enabling the status of door opening to be ascertained Used when the intercom is used for door protection to detect when the door is not ...

Page 18: ...al Safety Always abide by this information to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device ...

Page 19: ...CE a s www 2n cz 19 66 2 Description and Installation Here is what you can find in this section 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Extending Module Connection 2 5 Completion ...

Page 20: ...ing list Helios IP Solo 1x 2N Helios IP Solo Surface installation Installation manual 1x frame for suface installation frame holder set 3x dowels 3x screws 1x hex key 1x drill pattern 1x transparent name plate foil Flush installation Installation manual 1x frame for flush installation frame holder set 4x screws 1x hex key 1x drill pattern 1x transparent name plate foil ...

Page 21: ... mounting classic bricks incl hollow bricks thermally insulated walls etc What you need for mounting a properly cut hole as instructed in the box package plaster mounting glue mounting foam or mortar as necessary 2N Helios IP Solo flush mounting boxes Part No 9155017 Flush mounting plasterboard What you need for mounting a properly cut hole as instructed in the box package 2N Helios IP Solo flush ...

Page 22: ...s neither liable for damage caused by theft within an area that is accessible after the attached electric lock is switched The product is not designed as a burglar protection device except when used in combination with a standard lock which has the security function When the proper mounting instructions are not met water might get in and destroy the electronics It is because the communicator circu...

Page 23: ...ing where possible to make your product elegant looking more vandal resistant and more secure You are advised to buy the flush mounting boxes in advance and commission your building company to do the masonry for you This approach helps you put your intercom exactly in the vertical position ...

Page 24: ...nting boxes have been installed accurately Check the plasterboard wall and room interior pressure values If the difference between the values is too great as a result e g of overpressure ventilation separate the intercom using for example the mounting box enclosed and seal the cable passage to avoid speaker damage Surface mounting may cause problems on places exposed to potential vandalism such as...

Page 25: ...he risk of personal injury Surface mounting is not recommended for narrow passages or places where people s attention is distracted by something else The manufacturer shall not be liable for injuries in such cases Module Installation 2 2 1 Main Unit Mounting ...

Page 26: ...2N TELEKOMUNIKACE a s www 2n cz 26 66 2 2 1 Main Unit Mounting Flush mounting classic bricks and plasterboard ...

Page 27: ...2N TELEKOMUNIKACE a s www 2n cz 27 66 ...

Page 28: ...2N TELEKOMUNIKACE a s www 2n cz 28 66 ...

Page 29: ...2N TELEKOMUNIKACE a s www 2n cz 29 66 ...

Page 30: ...2N TELEKOMUNIKACE a s www 2n cz 30 66 Wall surface mounting ...

Page 31: ...2N TELEKOMUNIKACE a s www 2n cz 31 66 ...

Page 32: ...2N TELEKOMUNIKACE a s www 2n cz 32 66 ...

Page 33: ...2N TELEKOMUNIKACE a s www 2n cz 33 66 Wall surface mounting using backplate ...

Page 34: ...2N TELEKOMUNIKACE a s www 2n cz 34 66 ...

Page 35: ...2N TELEKOMUNIKACE a s www 2n cz 35 66 ...

Page 36: ...2N TELEKOMUNIKACE a s www 2n cz 36 66 ...

Page 37: ... Insert the metal fitting elements up and down and screw the access unit tight You can level the unit slightly in this mounting type Main Unit Power Supply Connection 2N Helios IP Solo can be powered either from an external 12 V 2 A DC source or directly from the LAN equipped with PoE 802 3af supporting network elements Owing to different power outputs the power supply selection affects the maximu...

Page 38: ...eeding of the main unit and connected 2N Helios IP Solo modules Combined Power Supply 2N Helios IP Solo can be fed from an external power supply and PoE at the same time In this configuration the maximum power for the connected modules is available LAN Connection 2N Helios IP Solo is connected to the Local Area Network LAN via the UTP STP cable Cat 5e or higher terminated with an RJ 45 LAN connect...

Page 39: ...tive input for or electric lock 2N Helios IP Security Relay connection 8 up to 12 V DC depending on power supply PoE 10 V adaptor power supply voltage minus 2 V max 600 mA RELAY1 RELAY1 terminals with accessible 30 V 1 A AC DC NO NC contact 12V 2A External 12 V 2 A DC supply terminals GND Grounding terminal RESET RESET FACTORY RESET button Tip Wiring Diagram of IN1 connector in active mode Wiring ...

Page 40: ...se the RESET button The device announces the current IP address via the loudspeaker connected automatically Follow the instructions below to switch on the mode DHCP OFF Static IP address Press and hold the REST button Wait until the red and green LEDs on the device come on simultaneously approx 20 s Wait until the red LED goes off approx 5 s Release the RESET button The following network parameter...

Page 41: ...default settings on a device with a version of firmware 2 18 or higher it is necessary to reprogram the using the instructions from section 2N Helios IP Security Relay 2 4 Follow the instructions below to reset the factory default values Press the RESET button Wait until the red and green LEDs on the device come on simultaneously approx 20 s Wait until the red LED goes off approx 5 s Wait until th...

Page 42: ...epending on power supply PoE 10 V adaptor power supply voltage minus 2 V max 600 mA Warning When you connect a device containing a coil such as a relay or an electromagnetic lock it is necessary to protect the intercom against voltage peak while switching off the induction load For this way of protection we recommend a diode 1 A 1000 V e g 1N4007 1N5407 1N5408 connected antiparallel to the device ...

Page 43: ... 15 and Relay 2N Helios IP higher It significantly enhances security of the connected electric lock as it prevents lock opening by forced intercom tampering Function The is a device installed between an intercom outside 2N Helios IP Security Relay the secured area and the electric lock inside the secured area The 2N Helios IP includes a relay that can only be activated if the valid opening code is...

Page 44: ...ios IP Security Relay To the intercom active output OUT1 or OUT2 or To the intercom relay output with a 12 V DC serial external power supply Connect the electric lock to the output as follows 2N Helios IP Security Relay To the active 12 V 700 mA DC output or To the relay output with a serial external power supply The device also supports a Departure button connected between the PB and Helios IP te...

Page 45: ... Activate the intercom switch using the keypad telephone etc The first code sent from the intercom will be stored in the memory and considered valid After code initialisation the will pass into the operational 2N Helios IP Security Relay mode the green LED is blinking Caution In case of resetting the factory default settings on a device with a version of firmware 2 18 or higher it is necessary to ...

Page 46: ...2N TELEKOMUNIKACE a s www 2n cz 46 66 Connection ...

Page 47: ...2 0 W x 15 2 H mm dimensional tolerance 0 0 5 mm Caution The area where nametags are placed is called a wet zone After heavy rain water can penetrate to the nametag Water in this area does not affect the intercom functionality in any way and evaporates soon Always use waterproof foil enclosed or other for the nametags Never use paper or ink jet printing to avoid damage due to water leakage Nametag...

Page 48: ...and then screw it tight in the bottom part Caution Improper mounting may deteriorate the intercom waterproofness and water may damage the electronic part Make sure that all holes are filled with some waterproof material the top part around the cables and the screws Use silicone or some other sealant to seal the box against the wall if uneven to avoid water leakage and wall damping ...

Page 49: ...on describes the basic and extending functions of the the 2N Helios IP Solo product Here is what you can find in this section 3 1 Configuration 3 2 Intercom Control as Viewed by External User 3 3 Intercom Control as Viewed by Internal User 3 4 Maintenance 3 5 Downloads ...

Page 50: ...o DHCP is available operate in the static IP address mode Refer 2N Helios IP Solo to the for the configuration details Configuration Manual 2N Helios IP Solo If your device remains inaccessible you have forgotten the IP address the network configuration has changed etc you can change the network configuration using the device buttons IP Address Retrieval Take the following steps to retrieve the IP...

Page 51: ...wing steps to switch the dynamic and static IP address mode in 2N Helios IP Solo Connect or if connected disconnect and reconnect to the 2N Helios IP Solo power supply Wait for the first sound signal Press the quick dial button on the main unit 15 times Switching is signalled with the sound signal Wait until the device is restarted automatically Upon restart the static IP address mode will be swit...

Page 52: ...c IP address mode is switched on and the device is restarted IP address 192 168 1 100 Network mask 255 255 255 0 Default gateway 192 168 1 1 Note Be sure to press the button sequence within thirty seconds after the sound signal for security reasons Up to 2 s intervals are allowed between the presses ...

Page 53: ...ll setup is signalled by a long intermittent or any other tone depending on the configuration of the PBX connected Repeated pressing of one and the same quick dial button during call setup may initiate call hangup or call termination plus dialling the next phone number of the called subscriber or may be assigned no function refer to the Intercom Configuration Hardware Keyboard subsection of Config...

Page 54: ...Helios IP Solo 2N Helios IP Solo allows you to answer incoming calls Set the required parameters in the Incoming calls group refer to the Intercom Configuration Services Phone Calls subsection of Configuration Manual Door Opening Switch Activation by Code 2N Helios IP Solo is equipped with a door unlocking switch Enter the valid code refer to the Intercom Configuration Hardware Switches subsection...

Page 55: ...mmend you to follow these principles while cleaning Never use aggressive detergents such as abrasives or strong disinfectants Use suitable cleaning agents for glass lens cleaning cleaners for glasses optic devices screens etc Clean the device in dry weather in order to make waste water evaporate quickly Warning Prevent water from getting inside the intercom Do not use alcohol based cleaners ...

Page 56: ...2N TELEKOMUNIKACE a s www 2n cz 56 66 3 5 Downloads Templates Nameplates Software 2N Helios IP eye 1 1 4 0 19 2N Helios IP network scanner 3 0 4 ...

Page 57: ...PL max 71 dB for 1 kHz distance 1 m Output LINE OUT 1 VRMS 600 Ω Volume control adjustable with automatic adaptive mode Full duplex yes AEC Speech transmission index STI 0 89 Audio stream Protocols RTP RTSP Codecs G 711 G 729 G 722 L16 16 kHz Camera Sensor 1 3 colour CMOS JPEG resolution up to 1280 H x 960 V Video resolution 640 H x 480 V Frame rate up to 30 snapshots s Sensor sensitivity 5 6 V lu...

Page 58: ...S compatible Interface Power supply 12 V 15 2 A DC or PoE PoE PoE 802 3af Class 0 12 95 W LAN 10 100BASE TX with Auto MDIX RJ 45 Recommended cabling Cat 5e or higher Supported protocols SIP2 0 DHCP opt 66 SMTP 802 1x RTSP RTP TFTP HTTP HTTPS Syslog ONVIF Passive switch NO NC contact up to 30 V 1 A AC DC Active switch output 8 up to 12 V DC depending on power supply PoE 10 V adaptor power supply vo...

Page 59: ...0 C 60 C Working relative humidity 10 95 non condensing Storing temperature 40 C 70 C Dimensions Surface mounting frame 107 W x 130 H x 28 D mm 4 21 W x 5 12 H x 1 10 D inches Flush mounting frame 130 W x 153 H x 5 D mm 5 12 W x 6 02 H x 0 20 D inches Flush mounting box minimum hole dimensions 108 W x 131 H x 45 D mm 4 25 W x 5 16 H x 1 77 D inches Weight max net weight 1 kg Covering level IP54 Re...

Page 60: ...2N TELEKOMUNIKACE a s www 2n cz 60 66 5 Supplementary Information Here is what you can find in this section 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions ...

Page 61: ...2N TELEKOMUNIKACE a s www 2n cz 61 66 5 1 Troubleshooting For the most frequently asked questions refer to faq 2n cz ...

Page 62: ...quipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals REACH establishing a European Che...

Page 63: ...eption which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an ex...

Page 64: ...on of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufactur...

Page 65: ...ic Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufact...

Page 66: ...2N TELEKOMUNIKACE a s www 2n cz 66 66 2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz v2 9 ...

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