Bluetooth cannot
be connected
Pairing does not
work
Check whether the audio
source supports the A2DP
protocol
Audio source
is switched off
Switch on the audio source
Bluetooth is
switched off at the
audio source
Switch on the Bluetooth
function on the audio source
Bluetooth version
is not supported
Use a different playback unit
Poor sound
quality from a
Bluetooth® device
Bluetooth device
is almost out of
range of the
1byone BS002
Move your Bluetooth device
closer to the 1byone BS002
The unit does not
power on
Main switch is on
“OFF”
The unit is in
standby mode
Change the switch on the left
side of the unit to “ON”
Press the “Standby” Button for
3 Seconds
The battery does
not charge
The battery has no
contact
Check the charging cable.
It may be loose. Is the battery
properly installed?
The touch buttons
don't work
The touch buttons
don't react if you
press them the first
time
The touch buttons
don't react fast
enough
Some buttons
don't work
in every mode
The buttons start reacting after
the 2nd push. The first push will
only activate the whole panel
The buttons have a reaction
time of about 0.4 seconds.
This might cause confusion
In Bluetooth and AUX mode,
you cannot access the Menu.
If you did not set and save the
time on the unit, the Sleep
function cannot be activated
The unit doesn’t
react in DAB+ to
any input Or
No connection to
DAB
The unit software
crashed due to an
uncertain key
combination
The antenna is not
fully extended
Please switch off the unit
and switch it on again
Please “RESET” the unit in
the Settings Menu
Make sure the antenna is
completely extended and
restart the unit
2.Troubleshooting
Problem
Cause
Solutions
No sound
Volume is too low
Increase the volume
Poor sound quality
in Radio mode
Radio signal too
weak
Try to adjust the antenna
position
FM: Hiss
DAB: intermittent
cut-out or "No
stations available"
message
Low signal
strength
Check/move antenna
Move unit
Rescan local
No audio signal
via the Bluetooth
connection
No audio signal
via the Bluetooth
connection
Check whether a connection
exists. If necessary, pair the
speaker again to the audio
source
Volume too low
Increase the volume on the
speaker
Increase the volume on the
audio source
EN
EN
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