Key
OK
Key Pad
Color LCD Screen
Making Calls
Pick-Up
1.
If a phone is ringing, users of other phones in the same pickup group may press pick up function
key to intercept the call and bring it to their phone.
Conference Calls — 3-Party Audio Conferencing
1. While the 1st party is on the phone, press the
Conf
soft key at the bottom of the
LCD display or
Conference
button.
2. Dial the 2nd party phone number (internal or external phone number), then press
the
Dial
soft key.
3. Press the
Conf
soft key again - to join the conference, use Navigation Keys (up or
down) to select the caller on-hold and press
OK
.
4. You may press the
End
soft key to end the conference, or
Split
to split the callers.
Transferring Calls — Announced/Attended Transfer
1. While the 1st party is on the phone, press the
Transfer
button or
XFER
soft key,
dial the number to transfer (internal or external), then press the
Dial
soft key.
2. Announce/notify the receiving party about the transfer.
3. Press the
XFER
soft key to complete the transfer, or press
End
, then
Resume
to
return to the 1st party.
Transferring Calls — Unannounced/Blind Transfer
1. While the 1st party is on the phone, press the
Transfer
button or
XFER
soft key,
dial the number to transfer to (internal or external), then press
XFER
again to
complete the transfer.
Transferring Calls — Direct Voicemail Transfer
(This function allows users to transfer directly to an extension's voicemail without
ringing the phone).
1. Press the
OK
navigation key, or the
Menu
soft key, to access the phone's menu.
2. Select
Basic
, then
Ring
. Then select
Ring Type
or
Ring Volume
.
IP960G IP Phone User Guide - Powered by 101 VOICE
Telephone Lines
Function
Access phone's menu / select sub-menu .
Select a line to make or ans wer a call, or place a call on hold.
When PFK is flashing, press to retrieve a call on hold.
Use to dial a number, or enter a name.
Displays menu, date/time, phone number/name, call status
and soft keys.
1. Enter the phone number on telephone dialpad.
2.
3.
Either pickup the handset, press the
Headset
button (if a headset's connected),
press the
Speaker
button, or press the
Dial
softkey on the bottom of the LCD
display.
To end the call, either hang up the handset, press
End
soft key, or press the
Speaker
button.
Tips:
•
No need to dial
9
to make external system calls (outside line).
•
No need to dial the Area Code if the destination number has the same Area Code
as your phone's caller ID.
•
No need to dial
1
before any phone numbers.
•
No need to place an existing call on hold to take another call. You can simply
switch calls by pressing the phone line Function Keys.
Accepting Calls
1. Either pick up the handset, press the
Headset
button (if a headset's connected),
press the
Speaker
button, or press the
Answer
soft key on the LCD display.
Call Park/Orbit (System-Wide Hold)
(This function allows users to place an incoming call on system-wide hold, so the call can
be retrieved from any phone within the location).
1. Press the
Transfer
button or
XFER
soft key, dial
∗
8
followed by the destination
mailbox number,then press
XFER
again.
4.
1. With the caller on the line, press the
Call Park
Function Key.
2. Wait for about (2) seconds to hear the "Call Park extension number" (i.e. 701 or 702).
3. Then press the
End
soft key or hang up the handset (you must do this for the call to
be in Park mode).
The Parked call can be retrieved via any phone by dialing the "Call Park extension
number" within (2.5) minutes.
Tip:
•
You should announce "You've got a call on 701" or "There's a call waiting for you
on 702", etc.
Ring Type/Volume Selection
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