
ZyWALL 110/310/1100 Series User’s Guide
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Troubleshooting
This chapter offers some suggestions to solve problems you might encounter.
• You can also refer to the logs (see
• For the order in which the ZyWALL applies its features and checks, see
None of the LEDs turn on.
Make sure that you have the power cord connected to the ZyWALL and plugged in to an appropriate
power source. Make sure you have the ZyWALL turned on. Check all cable connections.
If the LEDs still do not turn on, you may have a hardware problem. In this case, you should contact
your local vendor.
Cannot access the ZyWALL from the LAN.
• Check the cable connection between the ZyWALL and your computer or switch.
• Ping the ZyWALL from a LAN computer. Make sure your computer’s Ethernet card is installed and
functioning properly. Also make sure that its IP address is in the same subnet as the ZyWALL’s.
• In the computer, click Start, (All) Programs, Accessories and then Command Prompt. In
the Command Prompt window, type "ping" followed by the ZyWALL’s LAN IP address
(192.168.1.1 is the default) and then press [ENTER]. The ZyWALL should reply.
• If you’ve forgotten the ZyWALL’s password, use the RESET button. Press the button in for about
5 seconds (or until the PWR LED starts to blink), then release it. It returns the ZyWALL to the
factory defaults (password is 1234, LAN IP address 192.168.1.1 etc.; see your User’s Guide for
details).
I cannot access the Internet.
• Check the ZyWALL’s connection to the Ethernet jack with Internet access. Make sure the Internet
gateway device (such as a DSL modem) is working properly.
• Check the WAN interface's status in the Dashboard. Use the installation setup wizard again and
make sure that you enter the correct settings. Use the same case as provided by your ISP.
Содержание ZyWALL 110 Series
Страница 16: ...ZyWALL 110 310 1100 Series User s Guide 16...
Страница 32: ...Chapter 1 Introduction ZyWALL 110 310 1100 Series User s Guide 32...
Страница 42: ...Chapter 3 Hardware Introduction ZyWALL 110 310 1100 Series User s Guide 42...
Страница 68: ...Chapter 4 Quick Setup Wizards ZyWALL 110 310 1100 Series User s Guide 68...
Страница 83: ...Chapter 6 Monitor ZyWALL 110 310 1100 Series User s Guide 83 Figure 60 Monitor System Status Interface Status...
Страница 128: ...Chapter 7 Interfaces ZyWALL 110 310 1100 Series User s Guide 128 Figure 83 Configuration Network Interface PPP Add...
Страница 135: ...Chapter 7 Interfaces ZyWALL 110 310 1100 Series User s Guide 135 Figure 85 Configuration Network Interface Cellular Add...
Страница 176: ...Chapter 7 Interfaces ZyWALL 110 310 1100 Series User s Guide 176...
Страница 186: ...Chapter 8 Trunk ZyWALL 110 310 1100 Series User s Guide 186...
Страница 210: ...Chapter 10 Routing Protocols ZyWALL 110 310 1100 Series User s Guide 210...
Страница 220: ...Chapter 12 DDNS ZyWALL 110 310 1100 Series User s Guide 220...
Страница 228: ...Chapter 13 NAT ZyWALL 110 310 1100 Series User s Guide 228...
Страница 240: ...Chapter 15 ALG ZyWALL 110 310 1100 Series User s Guide 240...
Страница 246: ...Chapter 16 IP MAC Binding ZyWALL 110 310 1100 Series User s Guide 246...
Страница 263: ...Chapter 18 Authentication Policy ZyWALL 110 310 1100 Series User s Guide 263...
Страница 264: ...Chapter 18 Authentication Policy ZyWALL 110 310 1100 Series User s Guide 264...
Страница 270: ...Chapter 19 Firewall ZyWALL 110 310 1100 Series User s Guide 270 Figure 163 Configuration Firewall...
Страница 296: ...Chapter 20 IPSec VPN ZyWALL 110 310 1100 Series User s Guide 296 Figure 182 Configuration VPN IPSec VPN VPN Gateway Edit...
Страница 316: ...Chapter 20 IPSec VPN ZyWALL 110 310 1100 Series User s Guide 316...
Страница 340: ...Chapter 22 SSL User Screens ZyWALL 110 310 1100 Series User s Guide 340...
Страница 442: ...Chapter 36 DHCPv6 ZyWALL 110 310 1100 Series User s Guide 442...
Страница 540: ...Appendix A Legal Information ZyWALL 110 310 1100 Series User s Guide 540...
Страница 558: ...Index ZyWALL 110 310 1100 Series User s Guide 558...
Страница 559: ...Index ZyWALL 110 310 1100 Series User s Guide 559...
Страница 560: ...Index ZyWALL 110 310 1100 Series User s Guide 560...
Страница 561: ...Index ZyWALL 110 310 1100 Series User s Guide 561...
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