ZyXEL Communications WRE 2205 Скачать руководство пользователя

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WRE2205 User’s Guide

H A P T E R

1 0

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

WRE2205 Access and Login

•

Internet Access

•

Resetting the WRE2205 to Its Factory Defaults

•

Wireless Problems

10.1 Power, Hardware Connections, and LEDs

The WRE2205 does not turn on. None of the LEDs turn on.

Make sure you are using the power adaptor or cord included with the WRE2205.

Make sure the power adaptor or cord is connected to the WRE2205 and plugged in to an
appropriate power source. Make sure the power source is turned on.

Disconnect and re-connect the power adaptor or cord to the WRE2205.

If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

Make sure you understand the normal behavior of the LED. See

Section 1.3 on page 10

Make sure you understand how the LEDs are enabled or disabled. See

Section 9.6 on page 58

Check the hardware connections. See the Quick Start Guide.

Inspect your cables for damage. Contact the vendor to replace any damaged cables.

Disconnect and re-connect the power adaptor to the WRE2205.

If the problem continues, contact the vendor.

Содержание WRE 2205

Страница 1: ... zyxel com WRE2205 Wireless N300 Range Extender Version 1 00 Edition 1 06 2012 Copyright 2012 ZyXEL Communications Corporation User s Guide Default Login Details LAN IP Address http 192 168 1 2 User Name admin Password 1234 ...

Страница 2: ...ck Start Guide The Quick Start Guide shows how to connect the WRE2205 and access the Web Configurator wizards See the wizard real time help for information on configuring each screen It also contains a connection diagram and package contents list Note It is recommended you use the Web Configurator to configure the WRE2205 ...

Страница 3: ...RE2205 User s Guide 3 Contents Overview User s Guide 7 Introduction 9 The Web Configurator 13 Connection Wizard 15 Status 23 Tutorials 29 Technical Reference 39 Wireless LAN 41 LAN 51 System 53 Tools 55 Troubleshooting 61 ...

Страница 4: ...ew 13 2 2 Accessing the Web Configurator 13 2 3 Resetting the WRE2205 14 Chapter 3 Connection Wizard 15 3 1 Overview 15 3 2 Configuring LAN TCP IP 15 3 3 Configuring the WRE2205 for Connection to an AP 16 3 3 1 Selecting Automatically Detected AP Parameters 16 3 3 2 Manually Configuring AP Parameters 19 3 4 Completing the Connection Wizard 20 Chapter 4 Status 23 4 1 WRE2205 Status 23 4 1 1 Summary...

Страница 5: ...ally Entering Security Information 37 Part II Technical Reference 39 Chapter 6 Wireless LAN 41 6 1 Overview 41 6 2 What You Can Do 41 6 3 What You Should Know 41 6 3 1 Wireless Security Overview 42 6 4 General Wireless LAN Screen 43 6 5 MAC Address List 44 6 6 Wireless LAN Advanced Screen 45 6 7 Quality of Service QoS Screen 46 6 8 WPS Screen 46 6 9 WPS Station Screen 47 6 10 AP Select Screen 48 C...

Страница 6: ... 4 2 Restore Configuration 57 9 4 3 Back to Factory Defaults 58 9 5 Restart Screen 58 9 6 LED Screen 58 Chapter 10 Troubleshooting 61 10 1 Power Hardware Connections and LEDs 61 10 2 WRE2205 Access and Login 62 10 3 Internet Access 63 10 4 Resetting the WRE2205 to Its Factory Defaults 65 10 5 Wireless Problems 65 Appendix A Legal Information 67 Index 73 ...

Страница 7: ...7 PART I User s Guide ...

Страница 8: ...8 ...

Страница 9: ...o the access point Figure 1 Universal Repeater Your can create the following connections using the WRE2205 LAN You can connect network devices via the Ethernet port of the WRE2205 so that they can communicate with each other and access the Internet WLAN Wireless clients can connect to the WRE2205 to access network resources Use a supported web browser to manage the WRE2205 See Chapter 4 on page 23...

Страница 10: ...e useful if the device becomes unstable or even crashes If you forget your password you will have to reset the WRE2205 to its factory default settings If you backed up an earlier configuration file you would not have to totally re configure the WRE2205 You could simply restore your last configuration 1 3 Front Panel Figure 2 Front Panel The following table describes the LEDs and the WPS button Tab...

Страница 11: ...ess LAN Off The wireless LAN is not ready or the LED is turned off in the firmware Power On The WRE2205 is receiving power and functioning properly Blinking The WRE2205 is resetting to factory defaults Off The WRE2205 is not receiving power or the LED is turned off in the firmware WPS On This remains on for 5 minutes after a successful WPS connection has been established Blinking The WRE2205 is wa...

Страница 12: ...05 User s Guide 12 a device it has two minutes to find another device that also has WPS activated Then the two devices connect and set up a secure network by themselves For more information on using WPS see Section 5 2 on page 29 ...

Страница 13: ...E2205 hardware is properly connected and prepare your computer or computer network to connect to the WRE2205 refer to the Quick Start Guide Note Your computer or the part of your network connected to the WRE2205 must be on the same subnet as the WRE2205 The WRE2205 s DHCP server is enabled before the WRE2205 is associated with your AP or wireless router and disabled after association If this is th...

Страница 14: ... the WPS button for more than 10 seconds to reload the factory default configuration file This means that you will lose all configurations that you had previously saved the username will be reset to admin and password will be reset to 1234 The IP address will be reset to 192 168 1 2 1 Make sure the power LED is on 2 Press and hold the WPS button After 10 seconds the power LED begins flashing 3 Rel...

Страница 15: ...r provides information on the wizard setup screens in the Web Configurator The Web Configurator s wizard setup helps you configure your device After you access the WRE2205 Web Configurator click to start wizard setup 3 2 Configuring LAN TCP IP Figure 4 Wizard Step 1 LAN TCP IP ...

Страница 16: ...rs 1 Select an AP using the following screen Table 3 Wizard Step 1 LAN TCP IP LABEL DESCRIPTION Get from DHCP Server Click this to enable the DHCP client of the WRE2205 to get the IP configuration automatically User Defined LAN IP Click this to enable the manual IP configuration IP Address Type the IP address of your WRE2205 in dotted decimal notation 192 168 1 2 factory default IP Subnet Mask The...

Страница 17: ...used by this wireless device Mode This displays which IEEE 802 11b g n wireless networking standards the wireless device supports Security Mode This displays the type of security configured on the wireless device When no is shown no security is configured and you can connect to it without a password Strength This displays the strength of the wireless signal The signal strength mainly depends on th...

Страница 18: ...y BACK Click this to go back to the previous step in the wizard NEXT Click this to start the next step in the AP setup process EXIT Click this to exit the wizard Previous Click this to see the previous page of APs Next Click this to see the next page of APs Table 4 Network Wireless LAN AP Select continued LABEL DESCRIPTION Table 5 Maximum Key Lengths ENCRYPTION KEY FORMAT KEY LENGTH 64 bit WEP ASC...

Страница 19: ...ater manually 2 Type the SSID of the AP into the SSID field Figure 7 Wizard Step 2 Typing the SSID 3 Configure the security settings The number of characters accepted by the KEY field is shown in the following table Table 6 Maximum Key Lengths ENCRYPTION KEY FORMAT KEY LENGTH 64 bit WEP ASCII 5 characters Hex 10 characters 128 bit WEP ASCII 13 characters Hex 26 characters WPA pre shared key Passph...

Страница 20: ...Chapter 3 Connection Wizard WRE2205 User s Guide 20 Figure 8 Wizard Step 2 Configuring Security Settings 3 4 Completing the Connection Wizard 1 Click Next The key verification screen appears ...

Страница 21: ...Guide 21 Figure 9 Wizard Step 3 Verifying the Key The following screen appears if the key verifies successfully Figure 10 Wizard Step 3 Key Verification Success The following screen appears if the key fails to verify Click BACK and check the key ...

Страница 22: ...Chapter 3 Connection Wizard WRE2205 User s Guide 22 Figure 11 Wizard Step 3 Key Verification Failed 2 Click Apply to complete the wizard setup Figure 12 Connection Wizard Complete ...

Страница 23: ...y ICON DESCRIPTION Click this icon to open the setup wizard Click this icon to view copyright and a link for related product information Select a number of seconds or None from the drop down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics Click this button to refresh the status screen statistics Table 8 Web Configura...

Страница 24: ...onnected to an AP or not System Status System Up Time This is the total time the WRE2205 has been on Current Date Time This field displays your WRE2205 s present date and time System Resource CPU Usage This displays what percentage of the WRE2205 s processing ability is currently used When this percentage is close to 100 the WRE2205 is running at full load and the throughput is not going to improv...

Страница 25: ...router using the same SSID channel and security settings Table 9 Summary Packet Statistics LABEL DESCRIPTION Port This is the WRE2205 s port type Status For the LAN ports this displays the port speed and duplex setting or Down when the line is disconnected For the WLAN it displays Up when the WLAN is enabled or Down when the WLAN is disabled or Auto TxPkts This is the number of transmitted packets...

Страница 26: ...tatus LABEL DESCRIPTION This is the index number of an associated wireless station MAC Address This field displays the MAC address of an associated wireless station Association Time This field displays the time a wireless station first associated with the WRE2205 s WLAN network Refresh Click Refresh to reload the list Table 11 Menus LINK TAB FUNCTION Status This screen shows the WRE2205 s general ...

Страница 27: ...ments of individual services WPS Use this screen to configure WPS WPS Station Use this screen to connect the WRE2205 to a wireless station or access point using WPS LAN IP Use this screen to configure LAN IP address subnet mask and gateway Maintenance System Password Use this screen to change the password Tools Firmware Use this screen to upload firmware to your WRE2205 Configuration Use this scre...

Страница 28: ...Chapter 4 Status WRE2205 User s Guide 28 ...

Страница 29: ...create a secure wireless network by simply pressing the WPS button twice on the WRE2205 s front panel or by clicking the Start PBC button in the Network Wireless LAN WPS Station screen See Section 5 2 1 on page 29 This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PIN Personal Identification Number in the WRE2205 s interface See Sect...

Страница 30: ...nel as well as a Start PBC button in the Web Configurator Both buttons have exactly the same function you can use one or the other Note It doesn t matter which button is pressed first You must press the second button within two minutes of pressing the first one The WRE2205 sends the proper configuration settings to the wireless client This may take up to two minutes Then the wireless client is abl...

Страница 31: ...n Config Mode 4 In the WRE2205 s Web Configurator enter the PIN number in the Input client PIN code 5 Click the Start buttons or the buttons next to the PIN fields on both the wireless client utility screen and the WRE2205 s WPS Station screen within two minutes The WRE2205 authenticates the wireless client and sends the proper configuration settings to the wireless client This may take up to two ...

Страница 32: ...o connect the WRE2205 to an AP There are four AP connection methods This tutorial shows you how to use all of them Connecting to an AP with the WPS PBC method create a secure wireless network simply by pressing a button See Section 5 3 1 on page 33 This is the easier method Authentication by PIN SECURITY INFO WITHIN 2 MINUTES Wireless Client WRE2205 COMMUNICATION ...

Страница 33: ...the enrollee and an AP as the registrar 1 Make sure that your WRE2205 is turned on and that it is within range of the AP 2 Make sure that you have installed the AP and have access to the configuration interface of the AP or the AP s WPS button 3 Log into WRE2205 s Web Configurator and navigate to the Network Wireless LAN WPS Station screen Select Enrollee in Config Mode and press Start PBC 4 In th...

Страница 34: ...to get a PIN number 2 Enter the PIN number in the WPS PIN field of the AP s configuration interface 3 Click the Start PIN button on the WRE2205 and the Start button or the button next to the PIN field on the AP s configuration interface within two minutes The AP authenticates the WRE2205 and sends the proper configuration settings to the WRE2205 This may take up to two minutes Then the WRE2205 is ...

Страница 35: ... secure wireless network by selecting an AP from a list of detected APs The instructions require that your hardware is connected see the Quick Start Guide and you are logged into the Web Configurator through your LAN connection see Section 2 2 on page 13 1 Select an AP form the Select column and click Next Authentication by PIN SECURITY INFO WITHIN 2 MINUTES AP WRE2205 COMMUNICATION 51382179 ...

Страница 36: ...utomatically detected AP 2 Type a key into the KEY field and click Next Figure 22 Tutorial The KEY field 3 Wait for the WRE2205 to verify the key with the AP Figure 23 Tutorial Verifying the key 4 When the key is verified click Next Figure 24 Tutorial Successful key verification ...

Страница 37: ... settings with the following parameters on your WRE2205 Follow the steps below to create a secure wireless network by manually entering the AP s wireless security settings in the WRE2205 s interface The instructions require that your hardware is connected see the Quick Start Guide and you are logged into the Web Configurator through your LAN connection see Section 2 2 on page 13 1 Select Setup rep...

Страница 38: ... security settings and click Next Figure 27 Tutorial Security Settings 4 Click Apply to save settings and restart the WRE2205 Click CONTINUE to go to the Status screen without saving the settings and restarting the WRE2205 Figure 28 Tutorial Saving settings ...

Страница 39: ...39 PART II Technical Reference ...

Страница 40: ...40 ...

Страница 41: ...wireless network with strong security without having to configure security settings manually Section 6 8 on page 46 Use the WPS Station screen to add a wireless station using WPS Section 6 9 on page 47 Use the AP Select screen to choose an access point that you want the WRE2205 to connect to You should know the security settings of the target AP Section 6 10 on page 48 6 3 What You Should Know Eve...

Страница 42: ...etwork 6 3 1 2 Encryption Wireless networks can use encryption to protect the information that is sent in the wireless network Encryption is like a secret code If you do not know the secret code you cannot understand the message For example if users do not log in to the wireless network you can choose no authentication if users do log on to the wireless network you can choose No Security Static WE...

Страница 43: ... If you are configuring the WRE2205 from a computer connected to the wireless LAN and you change the WRE2205 s SSID channel or security settings you will lose your wireless connection when you press Apply to confirm You must then change the wireless settings of your computer to match the WRE2205 s new settings Click Network Wireless LAN to open the General screen Figure 29 Network Wireless LAN Gen...

Страница 44: ...s of the devices to configure this screen To change your WRE2205 s MAC Address List settings click Network Wireless LAN MAC Address List The screen appears as shown Figure 30 Network Wireless LAN MAC Address List Hide SSID Select this check box to hide the SSID in the outgoing beacon frame so a station cannot obtain the SSID through scanning using a site survey tool Operating Channel This displays...

Страница 45: ... bc Apply Click Apply to save your changes back to the WRE2205 Reset Click Reset to reload the previous configuration for this screen Table 15 Network Wireless LAN Advanced LABEL DESCRIPTION Wireless Advanced Setup RTS CTS Threshold Data with its frame size larger than this value will perform the RTS Request To Send CTS Clear To Send handshake Enter a value between 0 and 2347 Fragmentation Thresho...

Страница 46: ...ice uses a different preamble mode than the WRE2205 does it cannot communicate with the WRE2205 Tx Power This field controls the transmission power of the WRE2205 When using the WRE2205 with a notebook computer select a lower transmission power level when you are close to the AP in order to conserve battery power Apply Click Apply to save your changes to the WRE2205 Reset Click Reset to reload the...

Страница 47: ...a PIN number last time system generated Click Generate to generate a new PIN number WPS Status Status This displays Configured when the WRE2205 has connected to a wireless network using WPS or when Enable WPS is selected and wireless or wireless security settings have been changed The current wireless and wireless security settings also appear in the screen This displays Unconfigured if WPS is dis...

Страница 48: ...reless clients follow the wireless settings of the WRE2205 Select Enrollee mode to make the WRE2205 follow the wireless settings of an access point Push Button Use this button when you use the PBC Push Button Configuration method to configure wireless stations s wireless settings See Section 5 2 1 on page 29 Click this to start WPS aware wireless station scanning and the wireless security informat...

Страница 49: ...the wireless device supports Security Mode This displays the type of security configured on the wireless device When no is shown no security is configured and you can connect to it without a password Strength This displays the strength of the wireless signal The signal strength mainly depends on the antenna output power and the distance between your WRE2205 and this device Setup repeater manually ...

Страница 50: ...Chapter 6 Wireless LAN WRE2205 User s Guide 50 ...

Страница 51: ...tion is disabled and your computer gets its IP from the AP If the AP connection is dropped connect to the WRE2205 again using the default domain name http zyxelsetupxxxx where xxxx is the last four numbers of the MAC address The MAC address can be found on a label on the product 7 2 What You Need To Know The LAN parameters of the WRE2205 are preset in the factory with the following values IP addre...

Страница 52: ... IP address from a DHCP server User Defined LAN IP Click this to enable the manual IP configuration IP Address Type the IP address of your WRE2205 in dotted decimal notation 192 168 1 2 factory default IP Subnet Mask The subnet mask specifies the network number portion of an IP address Apply Click Apply to save your changes back to the WRE2205 Reset Click Reset to begin configuring this screen afr...

Страница 53: ...e labels in this screen Table 21 Maintenance System Password LABEL DESCRIPTION Password Setup Change your WRE2205 s password recommended using the fields as shown Old Password Type the default password or the existing password you use to access the system in this field New Password Type your new system password up to 30 characters Note that as you type a password the screen displays an asterisk fo...

Страница 54: ...Chapter 8 System WRE2205 User s Guide 54 ...

Страница 55: ...page 58 Use the LED screen to configure the LEDs Section 9 6 on page 58 9 3 Firmware Upload Screen Find firmware at www zyxel com in a file that usually uses the system model name with a bin extension e g WRE2205 bin The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the system will reboot Click Maintenance Tools Follow the instruction...

Страница 56: ...05 restarts the Upgrade Accomplished screen appears Figure 41 Upgrade Accomplished Refresh the web page and log in again and check your new firmware version in the Status screen 9 4 Configuration Screen Click Maintenance Tools Configuration Information related to factory defaults backup configuration and restoring configuration appears as shown next Browse Click Browse to find the bin file you wan...

Страница 57: ...s you to upload a new or previously saved configuration file from your computer to your WRE2205 Note Do not turn off the WRE2205 while configuration file upload is in progress After you see a configuration upload successful screen you must then wait one minute before logging into the WRE2205 again The WRE2205 automatically restarts in this time causing a temporary network disconnect In some operat...

Страница 58: ...tered configuration information and returns the WRE2205 to its factory defaults You can also press the WPS button on the front panel for more than 10 seconds to reset the factory defaults of your WRE2205 Refer to Section 2 3 on page 14 for more information on the resetting the WRE2205 9 5 Restart Screen System restart allows you to reboot the WRE2205 without turning the power off Click Maintenance...

Страница 59: ...creen LABEL DESCRIPTION Enable LED OFF mode Type in the location of the file you want to upload in this field or click Browse to find it Turn off all LED Select this to turn off all LEDs Turn off all LED except POWER LED Select this to turn off all LEDs except the power LED Apply Click Apply to save your changes back to the WRE2205 ...

Страница 60: ...Chapter 9 Tools WRE2205 User s Guide 60 ...

Страница 61: ...e power adaptor or cord is connected to the WRE2205 and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re connect the power adaptor or cord to the WRE2205 4 If the problem continues contact the vendor One of the LEDs does not behave as expected 1 Make sure you understand the normal behavior of the LED See Section 1 3 on page 10 2 Make sure you un...

Страница 62: ...rmation table If the DHCP setting under LAN information is None your device has a fixed IP address If the DHCP setting under LAN information is Client then your device receives an IP address from a DHCP server on the network 4 If your WRE2205 is a DHCP client you can find your IP address from the DHCP server This information is only available from the DHCP server which allocates IP addresses on yo...

Страница 63: ...s factory defaults and try to access the WRE2205 with the default IP address 6 If the problem continues contact the network administrator or vendor or try one of the advanced suggestions Advanced Suggestions If your computer is connected wirelessly use a computer that is connected to a LAN ETHERNET port I can see the Login screen but I cannot log in to the WRE2205 1 Make sure you have entered the ...

Страница 64: ...05 3 Try to connect directly to the AP If you can access the Internet check that the WRE2205 has associated with the AP by checking the WLAN STA Information SSID field shows the SSID of the AP See Section 6 4 on page 43 4 If the problem continues contact your ISP The Internet connection is slow or intermittent 1 There might be a lot of traffic on the network Look at the LEDs and check Section 1 3 ...

Страница 65: ...assword is 1234 If the WRE2205 does not restart automatically disconnect and reconnect the WRE2205 s power Then follow the directions above again 10 5 Wireless Problems I cannot access the WRE2205 or ping any computer from the WLAN 1 Make sure the wireless LAN is enabled on the WRE2205 2 Make sure the wireless adapter on the wireless station is working properly 3 Make sure the wireless adapter ins...

Страница 66: ...Chapter 10 Troubleshooting WRE2205 User s Guide 66 ...

Страница 67: ...l not occur in a particular installation If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the eq...

Страница 68: ...ou can download the latest firmware at www zyxel com To obtain the source code covered under those Licenses please contact support zyxel com tw to get it Regulatory Information European Union The following information applies if you use the product within the European Union Declaration of Conformity with Regard to EU Directive 1999 5 EC R TTE Directive Compliance Information for 2 4GHz and 5GHz Wi...

Страница 69: ...Télécommunications IBPT Visitez http www ibpt be pour de plus amples détails Denmark In Denmark the band 5150 5350 MHz is also allowed for outdoor usage I Danmark må frekvensbåndet 5150 5350 også anvendes udendørs France For 2 4 GHz the output power is restricted to 10 mW EIRP when the product is used outdoors in the band 2454 2483 5 MHz There are no restrictions when used indoors or in other part...

Страница 70: ...cified in EIRP The EIRP level in dBm of a device can be calculated by adding the gain of the antenna used specified in dBi to the output power available at the connector specified in dBm List of national codes Safety Warnings Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things o...

Страница 71: ...a new one Do not use the device outside and make sure all the connections are indoors There is a remote risk of electric shock from lightning Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device Antenna Warning This device meets ETSI and FCC certification requirements when using the included antenna s Only use the included antenna s If you wall mount your devic...

Страница 72: ...Appendix A Legal Information WRE2205 User s Guide 72 ...

Страница 73: ...entation related 2 duplex setting 24 E encryption 42 key 43 F FCC interference statement 67 Firmware upload 55 file extension using HTTP firmware version 24 G General wireless LAN screen 43 Guide Quick Start 2 I IP Address 16 52 L LAN setup 51 Link type 24 M MAC 44 MAC address 42 MAC address filtering 44 MAC Address List 42 44 managing the device good habits 10 Media access control 44 Memory usage...

Страница 74: ...ervice Set IDentity See SSID SSID 17 24 41 43 49 Subnet Mask 16 52 Summary Packet statistics 25 Wireless station status 25 System General Setup 53 System restart 58 W warranty 68 note 68 Web Configurator how to access 13 Overview 13 Wireless association list 25 wireless channel 65 wireless LAN 65 Wireless LAN wizard 16 Wireless network 42 basic guidelines 41 encryption 42 security 41 SSID 41 Wirel...

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