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Welcome to 
John Lewis 
Broadband 

It’s time to set up your router and get online 

Содержание VMG3925

Страница 1: ...Welcome to John Lewis Broadband It s time to set up your router and get online...

Страница 2: ...ower supply Ethernet cable If you re new to John Lewis Broadband you should wait until your broadband is activated before doing anything with your router We ll let you know when it s ready by email an...

Страница 3: ...er on top of other electrical equipment or any heat sources This could cause it to overheat Don t put it under a desk on a carpet or behind large objects This could stop air flowing around it which co...

Страница 4: ...ket looks like this image you can connect directly to it without using a microfilter There are a few things you should know before using a microfilter Try not to use an extension cable If you must onl...

Страница 5: ...far left of your router Plug the other end into your microfilter or double phone socket 3 Connect the power cable to a plug and turn it on Press the power button on the back of your router 4 If you v...

Страница 6: ...Just sit back and wait After 15 minutes is over you should be good to go Wait 15 mins Plug one end of your yellow Ethernet cable into one of the yellow sockets on the back of your router Plug the oth...

Страница 7: ...back of your router Enter your Wireless Key You ll find this on the back of your router To connect devices using WPS follow their specific instructions and hold down the WPS button when prompted The W...

Страница 8: ...rk isn t showing up check the WLAN and WPS lights on your router If one or both are off press the WLAN button on the side of your router and try again Make sure you ve entered the Wireless Key exactly...

Страница 9: ...boxes and phones and on single phone sockets Also check that your router is connected to the master socket as this is where the signal will be at its strongest If that doesn t work unplug everything...

Страница 10: ...ferred through your router Off There is no internet connection Check your cables are connected Red The router has failed to connect to the internet WAN Green The router has made a successful Ethernet...

Страница 11: ...d you ll find on your router label How can do you factory reset your router Press a safety pin into the reset hole on the back of your router Hold it in for 20 seconds Wait until all the lights on the...

Страница 12: ...more help please visit johnlewisbroadband com support Here you ll find answers to frequently asked questions on a range of subjects If you re experiencing problems call our support team on 0800 022 3...

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