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10

What do the lights mean?

Light

State

Meaning

Power

Green

The router is connected and ready to use.

Green Flashing

The router is running tests.

Red

The router has discovered a problem or is malfunctioning.

Red Flashing

The router is uploading firmware.

Off

The router is not receiving power. Check it’s plugged in correctly.

DSL

Green

The VDSL line is running correctly.

Green Flashing Slow

The router is searching for a VDSL connection.

Green Flashing Fast

The VDSL line is being prepared to use.

Amber

The ADSL line is running correctly.

Amber Flashing Slow

The router is searching for an ADSL connection.

Amber Flashing Fast

The ADSL line is being prepared for use.

Off

The DSL line is down.

Internet

Green

The router is connected to the internet.

Green Flashing

Data is being transferred through your router.

Off

There is no internet connection. Check 
your cables are connected.

Red

The router has failed to connect to the internet.

WAN

Green

The router has made a successful Ethernet 
connection to the WAN.

Green Flashing

The router is transferring information through the WAN.

Off

There is no Ethernet connection to the WAN.

LAN

Green 

The router has connected via an Ethernet cable to the LAN.

Green Flashing

The router is transferring information through the LAN.

Off

There is no Ethernet connection through the LAN.

WLAN / 
WPS

Green

The wireless network is up and running.

Green Flashing

The router is transferring information wirelessly.

Amber Flashing

The router is connecting wirelessly.

Off

The wireless network is not activated.

USB

Green

The router recognises a USB connection through the USB1 slot.

Green Flashing

The router is sending/receiving data to/
from the USB device connected to it.

Off

The router does not detect a USB 
connection through the USB1 slot.

Содержание VMG3925

Страница 1: ...Welcome to John Lewis Broadband It s time to set up your router and get online...

Страница 2: ...ower supply Ethernet cable If you re new to John Lewis Broadband you should wait until your broadband is activated before doing anything with your router We ll let you know when it s ready by email an...

Страница 3: ...er on top of other electrical equipment or any heat sources This could cause it to overheat Don t put it under a desk on a carpet or behind large objects This could stop air flowing around it which co...

Страница 4: ...ket looks like this image you can connect directly to it without using a microfilter There are a few things you should know before using a microfilter Try not to use an extension cable If you must onl...

Страница 5: ...far left of your router Plug the other end into your microfilter or double phone socket 3 Connect the power cable to a plug and turn it on Press the power button on the back of your router 4 If you v...

Страница 6: ...Just sit back and wait After 15 minutes is over you should be good to go Wait 15 mins Plug one end of your yellow Ethernet cable into one of the yellow sockets on the back of your router Plug the oth...

Страница 7: ...back of your router Enter your Wireless Key You ll find this on the back of your router To connect devices using WPS follow their specific instructions and hold down the WPS button when prompted The W...

Страница 8: ...rk isn t showing up check the WLAN and WPS lights on your router If one or both are off press the WLAN button on the side of your router and try again Make sure you ve entered the Wireless Key exactly...

Страница 9: ...boxes and phones and on single phone sockets Also check that your router is connected to the master socket as this is where the signal will be at its strongest If that doesn t work unplug everything...

Страница 10: ...ferred through your router Off There is no internet connection Check your cables are connected Red The router has failed to connect to the internet WAN Green The router has made a successful Ethernet...

Страница 11: ...d you ll find on your router label How can do you factory reset your router Press a safety pin into the reset hole on the back of your router Hold it in for 20 seconds Wait until all the lights on the...

Страница 12: ...more help please visit johnlewisbroadband com support Here you ll find answers to frequently asked questions on a range of subjects If you re experiencing problems call our support team on 0800 022 3...

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