Chapter 27 Troubleshooting
VMG1312-T10C User’s Guide
225
4
Reset the device to its factory defaults, and try to access the Device with the default IP address.
See
5
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Try to access the Device using another service, such as Telnet. If you can access the Device,
check the remote management settings and firewall rules to find out why the Device does not
respond to HTTP.
I can see the
Login
screen, but I cannot log in to the Device.
1
Make sure you have entered the user name and password correctly. The default user name is
admin
. These fields are case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the Device. Log
out of the Device in the other session, or ask the person who is logged in to log out.
3
Turn the Device off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
I cannot Telnet to the Device.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
27.4 Internet Access
I cannot access the Internet.
Содержание VMG1312-T10C
Страница 4: ...Contents Overview VMG1312 T10C User s Guide 4 ...
Страница 12: ...Table of Contents VMG1312 T10C User s Guide 12 ...
Страница 13: ...13 PART I User s Guide ...
Страница 14: ...14 ...
Страница 20: ...Chapter 1 Introduction VMG1312 T10C User s Guide 20 ...
Страница 28: ...28 ...
Страница 34: ...Chapter 4 Connection Status and System Info VMG1312 T10C User s Guide 34 ...
Страница 39: ...Chapter 5 WAN Setup VMG1312 T10C User s Guide 39 Figure 19 Network Setting Broadband Internet Connection ...
Страница 106: ...Chapter 7 Home Networking VMG1312 T10C User s Guide 112 ...
Страница 144: ...Chapter 13 Filter VMG1312 T10C User s Guide 152 ...
Страница 164: ...Chapter 15 Parental Control VMG1312 T10C User s Guide 172 ...
Страница 172: ...Chapter 16 Certificates VMG1312 T10C User s Guide 180 ...
Страница 178: ...Chapter 17 System Monitor VMG1312 T10C User s Guide 186 ...
Страница 180: ...Chapter 18 User Account VMG1312 T10C User s Guide 188 ...
Страница 184: ...Chapter 20 System VMG1312 T10C User s Guide 192 ...
Страница 190: ...Chapter 22 Log Setting VMG1312 T10C User s Guide 198 ...
Страница 196: ...Chapter 24 Backup Restore VMG1312 T10C User s Guide 204 ...
Страница 208: ...Chapter 25 Remote Management VMG1312 T10C User s Guide 216 4 The command line interface displays ...
Страница 214: ...Chapter 26 Diagnostic VMG1312 T10C User s Guide 222 ...
Страница 232: ...Appendix B Legal Information VMG1312 T10C User s Guide 240 ...