Chapter 4 Troubleshooting
STB-1003 User’s Guide
45
4.3 Internet Access
V
I cannot access IPTV or VOD services.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
. Ensure that your Internet access
device is working correctly.
2
Check the
Home URL
IP address in the
Network
menu.
3
Disconnect all the cables from your STB, and follow the directions in the Quick Start
Guide again.
4
If the problem continues, contact your ISP or IPTV provider.
V
The Internet connection is slow or intermittent.
There might be a lot of traffic on the network. If you have computers or other devices using
your Internet connection, try turning them off or disconnecting them. If your Internet access
device uses bandwidth management, try reconfiguring it to allow the STB higher throughput.
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Страница 74: ...Appendix A Setting up Your Computer s IP Address STB 1003 User s Guide 74 ...
Страница 88: ...Appendix C Legal Information STB 1003 User s Guide 88 ...
Страница 94: ...Appendix D Customer Support STB 1003 User s Guide 94 ...
Страница 98: ...Index STB 1003 User s Guide 98 ...