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Prestige 610 ADSL PCI Modem

Customer Support

vii

Customer Support

When contacting your Customer Support Representative, please have the following information ready:

Product model and serial number.

Warranty Information.

Date you received your product.

Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

E-MAIL

SUPPORT/SALES

TELEPHONE/FAX WEB

SITE/

FTP SITE

REGULAR MAIL

+886-3-578-3942

WORLDWIDE

ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu 300, Taiwan

800-255-4101

NORTH
AMERICA

ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.

SCANDINAVIA

ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark

[email protected]

+49-2405-6909-0

www.zyxel.de

GERMANY

[email protected]

+49-2405-6909-99

ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen, Germany

Содержание Prestige 610

Страница 1: ...Prestige 610 ADSL PCI Modem User s Guide Version 2 10 May 2003...

Страница 2: ...f ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any product...

Страница 3: ...g conditions NOTE Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any impli...

Страница 4: ...compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated b...

Страница 5: ...frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio tel...

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Страница 7: ...com WORLDWIDE sales zyxel com tw 886 3 578 2439 ftp europe zyxel com ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan support zyxel com 1 714 632 0882 8...

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Страница 9: ...3 Driver Installation 3 1 3 1 Overview 3 1 3 2 Driver Installation 3 1 Chapter 4 Configuration for the LAN Driver 4 1 4 1 Network Information 4 1 4 2 Windows 98 98 SE Me 4 1 4 3 Windows 2000 XP 4 4 C...

Страница 10: ...Driver and Utility Software 8 2 Chapter 9 Uninstalling Your Prestige 9 1 Chapter 10 Troubleshooting 10 1 10 1 Problem with Hardware Installation 10 1 10 2 Problem with Internet Access 10 1 10 3 Proble...

Страница 11: ...3 5 Setup Wizard Select Driver Type 3 3 Figure 3 6 Setup Wizard Communication Settings 3 4 Figure 3 7 Setup Wizard Verify Settings 3 4 Figure 3 8 Setup Wizard Restart Your Computer 3 5 Figure 7 1 Sys...

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Страница 13: ...rize yourself with the Syntax Conventions listed for better and faster understanding Main Features of the Prestige 610 ADSL PCI Modem An RJ 11 POTS model or RJ 45 ISDN model port for ADSL connection A...

Страница 14: ...ion on installing and configuring your Prestige ZyXEL Glossary and Web Site Please refer to www zyxel com for an online glossary of networking terms and additional support documentation Syntax Convent...

Страница 15: ...zed cells for rapid transmission over high speed networks The ATM protocol allows various types of traffic e g data voice and video to be securely and efficiently carried over the same network ATM is...

Страница 16: ...lassical IPoATM RFC 1483 IPoATM Bridged LLC RFC 1483 IPoATM Bridged VC RFC 1483 IPoATM Routed LLC RFC 1483 IPoATM Routed VC TCP IP information IP address ______________ Subnet mask ______________ DNS...

Страница 17: ...ications Step 2 Turn off the computer and peripheral devices such as the printer Then disconnect the computer power cord from the power source Step 3 Ground yourself by wearing an anti static wrist st...

Страница 18: ...ss and telephone service on the same line Splitters also eliminate the destructive interference conditions caused by telephone sets The purchase of a POTS splitter is optional Noise generated from a t...

Страница 19: ...Prestige 610 ADSL PCI Modem Hardware Installation and Connections 2 3 Step 3 Connect the side labeled Line to the telephone wall jack...

Страница 20: ......

Страница 21: ...driver installation are similar unless otherwise specified Save and close all programs before you begin 3 2 Driver Installation Follow the steps to install the device driver for the Prestige to work p...

Страница 22: ...3 2 Driver Installation Figure 3 2 Auto run Menu Step 3 Click Driver Installation A DSL Modem Setup Wizard screen displays Step 4 Click Accept to agree to the software license agreement Figure 3 3 Set...

Страница 23: ...oceed to step 7 If your ISP is not listed click Customize Figure 3 4 Setup Wizard Select Service Provider Step 6 Select the type of driver specified by your ISP and click Next Figure 3 5 Setup Wizard...

Страница 24: ...up Wizard Communication Settings Step 8 Verify your settings and click Next to start the installation Figure 3 7 Setup Wizard Verify Settings Step 9 When the installation process is completed select Y...

Страница 25: ...tarts the next step is to configure the Prestige for Internet access Depending on the driver type you select you need to configure Internet connection setup as outlined next For the LAN driver type re...

Страница 26: ......

Страница 27: ...on or driver type you need to configure the TCP IP settings of the Prestige with the following information from your ISP IP address Subnet mask Default gateway DNS server s if required by your ISP 4 2...

Страница 28: ...2 Configuration for the LAN Driver Step 4 Select Protocol and click Add Step 5 Select Microsoft on the left panel and TCP IP on the right panel Then click OK Step 6 Select TCP IP Prestige 610 ADSL PC...

Страница 29: ...ck the IP Address tab select Specify an IP address and enter the IP address and subnet mask provided by your ISP Step 8 Click the Gateway tab and enter your gateway information in the New gateway fiel...

Страница 30: ...into the field provided and click Add If you have more than one DNS IP address repeat this step Step 10 Click OK twice to exit the Network window Step 11 When prompted to restart your computer click...

Страница 31: ...r 4 5 Step 1 From your desktop double click My Computer Control Panel and Network and Dial up Connections or Network Connections for Windows XP Right click Local Area Connection and click Properties S...

Страница 32: ...3 Select Use the following IP Address and enter the IP address subnet mask and the default gateway If necessary enter the DNS server address given by your ISP Then click OK Step 4 Close the Local Area...

Страница 33: ...count information from your ISP Username Password Although the dialing process is similar to dialing up with an analog modem however no actual dial up is performed and you will not use a standard phon...

Страница 34: ...indows 98 98 SE or Networking for Windows Me Make sure that TCP IP is selected Then click TCP IP Settings Step 3 If your ISP gives you static or fixed IP address select Specify an IP address and enter...

Страница 35: ...O NOT change the phone number it indicates the VPI VCI values for establishing the ADSL connection Step 4 Click Connect Once the connection is established you are ready to access the Internet 5 3 Wind...

Страница 36: ...WAN Driver Step 2 In the General screen select Internet Protocol TCP IP and click Properties Step 3 Make sure your TCP IP settings as shown on the right and click OK 5 3 2 Making a Dial Up Connection...

Страница 37: ...opening the Windows Dial Up Networking window Windows 2000 Double click My Computer Control Panel Network and Dial up Connections Windows XP Double click My Computer Control Panel Network Connections...

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Страница 39: ...structed to do so by your ISP Contact your ISP prior to making any changes Follow the steps below to change the Prestige settings If you need to change your driver type you should uninstall and re ins...

Страница 40: ...ing Settings Step 2 Enter the settings specified by your ISP in the VPI VCI Encapsulation and Modulation fields Click Next Step 3 Select Yes reboot the computer now and click Close to restart your com...

Страница 41: ...ol panel window and launches the utility icon at the same time Figure 7 1 System Tray Utility Icon The DSL Modem icon appears as two arrows The upward arrow indicates data is being transmitted whereas...

Страница 42: ...tility icon in the system tray Click Start Settings Control Panel and double click Prestige 610 ADSL PCI Modem The control panel window displays 7 2 1 Physical Link The Physical Link tab displays your...

Страница 43: ...ure 7 3 System Info Screen 7 2 3 Configuration The Configuration tab displays the current setting of the Prestige The fields are read only To change the settings refer to the Customizing Settings chap...

Страница 44: ......

Страница 45: ...lose all programs before you start Step 1 Click Start Programs Prestige 610 ADSL PCI Modem Uninstall Step 2 When prompted click Yes to remove the driver and the utility software Step 3 For Windows 200...

Страница 46: ...our Prestige settings for example VPI and VCI values encapsulation or modulation type You may need to provide the information when configuring the connection Step 1 Download the latest version of the...

Страница 47: ...p 2 Shut down Windows and turn off the computer Unplug the power cord from the power source Step 3 Ground yourself by wearing an anti static wrist strap or touching a metal object Step 4 Remove the co...

Страница 48: ......

Страница 49: ...e hardware conflicts Click Start Settings Control Panel System Hardware and Device Manager Verify the status of the Prestige under Network Adapter Install the Prestige in another computer Windows does...

Страница 50: ...k adapter after inserting uninstalling the Prestige This problem may only occur in Windows 2000 computers This happens if you did not remove the Prestige physically from the computer after uninstallin...

Страница 51: ...IP option the Properties button is inactive Although you cannot configure the IP address and DNS information of your Ethernet adapter the Ethernet adapter retains the previous settings and you can st...

Страница 52: ...driver manually if you are not going to use the Prestige but do not want to physically remove the Prestige from the computer This will not uninstall the Prestige utility Follow the steps below to unin...

Страница 53: ...Prestige 610 ADSL PCI Modem Information for Windows 2000 C 4 Click OK to uninstall the Prestige driver...

Страница 54: ...en circuit end points Diagram 1 Virtual Circuit Topology Think of a virtual path as a cable that contains a bundle of wires The cable connects two points and wires within the cable provide individual...

Страница 55: ...l Link Screen 7 2 System Info Screen 7 2 F Features xiii Federal Communications Commission FCC Interference Statement v Firmware version 7 2 Full Rate 2 2 H Hardware Connection 2 1 Hardware Connection...

Страница 56: ...Adapter not configurable 10 2 U Uninstall the Prestige Driver Manually B Uninstall Your Modem 9 1 Utility Software Uninstall 8 1 Upgrade 8 2 Using 7 1 V VCI See Virtual Channel Identifier Verifying TC...

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