Chapter 23 Troubleshooting
P-660HN-TxA User’s Guide
235
• If you changed the IP address (
), use the new IP
address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
I forgot the IP address for the ZyXEL Device.
2
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
3
Make sure your Internet browser does not block pop-up windows and has
JavaScripts and Java enabled. See
.
4
Reset the device to its factory defaults, and try to access the ZyXEL Device with
the default IP address. See
5
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Try to access the ZyXEL Device using another service, such as Telnet. If you can
access the ZyXEL Device, check the remote management settings and firewall
rules to find out why the ZyXEL Device does not respond to HTTP.
• If your computer is connected to the WAN port or is connected wirelessly, use a
computer that is connected to a ETHERNET port.
I can see the
Login
screen, but I cannot log in to the ZyXEL Device.
1
Make sure you have entered the password correctly. The default admin password
is 1234. The field is case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access
the ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the
person who is logged in to log out.
3
Turn the ZyXEL Device off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for
Содержание P-660HN-TxA
Страница 2: ......
Страница 8: ...Safety Warnings P 660HN TxA User s Guide 8...
Страница 10: ...Contents Overview P 660HN TxA User s Guide 10...
Страница 18: ...Table of Contents P 660HN TxA User s Guide 18...
Страница 19: ...19 PART I User s Guide...
Страница 20: ...20...
Страница 28: ...Chapter 1 Introduction P 660HN TxA User s Guide 28...
Страница 57: ...57 PART II Technical Reference...
Страница 58: ...58...
Страница 102: ...Chapter 7 LAN Setup P 660HN TxA User s Guide 102...
Страница 150: ...Chapter 9 Network Address Translation NAT P 660HN TxA User s Guide 150...
Страница 154: ...Chapter 10 Firewall P 660HN TxA User s Guide 154...
Страница 164: ...Chapter 12 Static Route P 660HN TxA User s Guide 164...
Страница 190: ...Chapter 16 Remote Management P 660HN TxA User s Guide 190...
Страница 206: ...Chapter 18 CWMP P 660HN TxA User s Guide 206...
Страница 228: ...Chapter 21 Tools P 660HN TxA User s Guide 228...
Страница 238: ...Chapter 23 Troubleshooting P 660HN TxA User s Guide 238...
Страница 270: ...Appendix A Setting up Your Computer s IP Address P 660HN TxA User s Guide 270...
Страница 280: ...Appendix B IP Addresses and Subnetting P 660HN TxA User s Guide 280...
Страница 290: ...Appendix C Pop up Windows JavaScripts and Java Permissions P 660HN TxA User s Guide 290...
Страница 322: ...Index P 660HN TxA User s Guide 322...
Страница 323: ...Index P 660HN TxA User s Guide 323...
Страница 324: ...Index P 660HN TxA User s Guide 324...