22
GB
Cleaning/Troubleshooting
3
Cleaning the boxes
The boxes can be cleaned in the dishwasher.
4
Cleaning the bags
You can clean the bags by hand and reuse them afterwards. Dry the
bags completely after each cleaning. If you have stored raw meat, fish,
eggs or raw milk cheese in them, they must be cleaned particularly
thoroughly.
Troubleshooting
Problem
Possible cause
Remedy
The pump does
not respond to the
On/Off button.
The battery of
the pump is low
or not charged.
Charge the pump’s battery.
The pump does
not create a vac-
uum when placed
on a container or
the vacuum does
not last.
The lid of the
vacuum contain-
er, the silicone
seal or the valve
is positioned
incorrectly.
Check that the positioning
is correct and that the lid is
properly closed.
The silicone seal
or the container
valve is dirty or
wet.
Clean and dry the silicone
seal and the valve of the
container.
The pump sits
too loosely on
the valve.
During vacuum sealing, lightly
press the pump into the dock
surrounding the valve to cre-
ate a tight seal between the
pump and the valve.
The above prob-
lems cannot be
solved.
The vacuum
pump could be
broken.
Contact customer service.
Do not try to repair the pump
yourself.
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