21
www.zwilling.com
GB
Fault / Customer Service / Disposal /Accessories / Address
Fault
Problem
Possible cause
Remedy
The appliance prematurely
switches off automatically.
Insufficient water in the
water container.
Lift container from base and fill with
0.25 l water at a minimum.
The water container is
calcified.
Decalcify the water container.
The water is taking longer
than usual to boil.
The water container is
calcified.
Decalcify the water container.
The appliance is not
operational.
The water container does
not sit correctly on the
base.
Lift up the water container and place it
on the base again.
The base contacts are
dirty.
Remove power plug, turn the base over
and blow dirt off or gently tap on it.
Customer service
Please contact our customer service should
you encounter any problems with your kettle.
Detailed information on service, repairs, war-
ranty and product registration can be found at
www.zwilling.com/service.
Accessories
Suitable accessories for your appliance are
available at www.zwilling.com.
Disposal
The “crossed-out refuse bin” symbol
demands separate disposal of
decommissioned electrical and
electronic devices (WEEE). Such
devices can contain hazardous substances that
are harmful to the environment. Do not dispose
of this device and its packaging as unsorted
domestic waste; instead, return it to a designat-
ed collection point for the recycling of
end-of-life electrical and electronic equipment.
In this way, you can help to conserve resources
and protect the environment. For further
information, please contact your retailer,
ZWILLING (www.zwilling.com/service) or the
local authorities.
Children must not play with plastic bags and
packaging material, due to possible injury
or danger of suffocation. Store such material
safely or dispose of environmentally friendly.
Address
ZWILLING J.A. HENCKELS (UK) LTD
Unit 4 Bardon Hill
Coalville
Leicestershire LE67 1TD
UNITED KINGDOM
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