22
①
Make sure the cloud service function is enabled.
②
Open cloud storage button in cloud service interface.
10. Unable to play cloud playback
①
Re-download the latest version of ZUMIMALL APP.
②
The version of the mobile phone system is too low or too high.
③
Clear the phone cache.
13. ZUMIMALL APP crashes
①
Check whether the device is in sufficient state, and observe whether the camera
status indicator lights up normally
.
②
Check whether the WiFi network is good, restart the router.
③
If the camera is installed far away from the router and cannot obtain a good WiFi
signal, it is recommended to move the router to a closer place or install a WiFi signal
extender to increase the WiFi strength.
④
Delete the camera from the ZUMIMALL account, reset the device and add it again.
⑤
Check if the device version and ZUMIMALL APP are the latest version.
11. Device offline
①
Reduce the sensitivity of camera motion detection and reduce the number of
camera triggers.
②
Reduce the number of two-way intercoms and watch the live broadcast.
③
Set the alarm interval and alarm time plan.
④
Check whether there are objects that interfere and trigger the PIR sensor within
the field of view of the device.
⑤
In cold weather, the battery capacity will be reduced, which will affect the battery
life of the device.
12. Short battery life
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