Troubleshooting
Problem
Solution
The Ztove cooktop shows 9 on the control
panel - why doesn’t the cookware get hot?
The temperature can only be controlled in the
Ztove app's "control" tab, where the slider is
used to set the desired temperature. It is not
possible to control the heat on the control
panel of the cooktop.
Why can’t I find my cookware in the overview? If it is not possible to see the cookware in the
overview, it may be because the cookware is
not activated. The cookware must be tilted /
shaken lightly to be activated.
The cooktop display shows F / H and nothing
happens!
If the cookware is removed from the cooktop
for approx. 2-10 seconds, the cooktop will
display error message. (F). The error message
stops after a few seconds when the cookware
is placed on the zone.
‘F’ is showing?
If the cookware is removed from the cooktop
for approx. 2-10 seconds, the app will display
an error message in the form of an "F" on the
control page. The error message stops after a
few seconds when the cookware is placed on
the zone.
What do I do if the app, cooktop, or cookware
won't connect or work properly?
In case of errors, try to fix the problem by
switching off the cooktop control panel,
closing the app and starting over. If the error
has not been resolved, contact Ztove.
+ numbers are displayed in the control
panel display
In case of errors, try to fix the problem by
switching off the cooktop control panel,
closing the app and starting over.
Next, try unplugging the appliance and wait for
the cooktop to cool before reconnecting. If the
error has not been resolved, contact Ztove.
My cooktop hums / noises / whistles during
use?
When a cooking zone is switched on, it can
hum / noise / whistle. It is typical of induction
technology and it does not affect function or
durability.
20 / 20
