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12 

Appendix A FAQs   

 

 

All  indicators  are  off  after  the  ZXDSL  831/831B/831II/831BII  equipment  is 
powered on 

 

First  make  sure  that  you  have  inserted  the  power  adapter  of  the  ZXDSL 
831/831B/831II/831BII  into  a  working  power  socket  and  that  the  ZXDSL 
831/831B/831II/831BII has been powered on (the switch button is pressed down). If 
the  indicators  are  still  off  after  confirmation  of  the  above  items,  the  hardware  is 
damaged  probably.  You  may  contact  local  operators  for  maintenance.  Never 
dismantle the equipment by yourself.   

2

 

Will ADSL  affect  the telephone conversation quality? Will  making phone calls 
cause a slow online rate?   

 

ADSL  separates  voices  from  data  through  the  frequency  division  multiplexing 
technology.  Therefore,  voices  and  data  run  in  different  paths  without  mutual 
interference. Neither the access rate nor conversation quality will fall even if you are 
in a call and on line simultaneously.   

How to properly install telephone extensions or other devices on the ADSL line? 

 

It is recommended to first connect the ADSL splitter to the incoming customer end of 
the  telephone  cable,  and  then  connect  the  phone  sets  to  the  splitter  interfaces. 
Installing a telephone directly before the splitter will lead to a failure of connection 
between the ZXDSL 831/831B/831II/831BII and the device at central office side, or 
a  failure  of  access  into  the  Internet,  or  a  slow  connection  speed.Connecting  some 
other electronic devices between the incoming customer end and splitter may affect 
the  ADSL  communications  (since  ADSL  has  a  higher  requirement  for  the  line 
quality) and furthermore affect the normal operation of ADSL. If the phone sets are 
required  to  be  connected  before  the  splitter,  you  should  serially  connect  the  filter 
MicroFilter  before  the  phone  sets  (Generally,  to  minimize  interference,  only  one 
filter MicroFilter can be hang before the splitter).   

Sometimes, the ADSL users cannot gain access to the Internet normally   

 

First  check  whether  the  ZXDSL  831/831B/831II/831BII  is  in  the  normal  state 
(Check  the  indicators  with  this  user  manual).  If  yes,  the  computer  or  application 
network  may  be  faulty,  which  is  unrelated  with  ADSL.  If  the  ADSL  Modem  is 
abnormal, check the status of indicators one by one to remove the fault.   
You are  suggested to first  make sure the following items  before  seeking help from 
operators: 1. The ADSL telephone cable connectors are proper; 2. The ADSL is away 
from the power cable and large-power electronic devices; 3. No telephone extensions 
and fax machines are installed between the ADSL incoming line and splitter; 4. The 
splitter  has  been  correctly  installed;  5.  The  ADSL  MODEM  is  of  good  heat 
dissipation.   

Содержание ZXDSL 831

Страница 1: ...reserved No part of this documentation may be excerpted reproduced translated annotated or duplicated in any form or by any means without the prior written permission of ZTE Corporation ZTE CORPORATION reserves the right to modify this manual for product upgrade or other causes without notifying users in advance ...

Страница 2: ...m at its expense to ZTE s nominated Customer Service Department in accordance with ZTE s standard parts exchange procedures This warranty does not apply to defects or errors in the Equipment caused by a reasonable abrasion of equipments b End User s failure to follow ZTE s installation operation or maintenance instructions or procedures c End User s mishandling misuse negligence or improper instal...

Страница 3: ...LE LIABILITY FOR DEFECTIVE OR NONCONFORMING ITEMS AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE UNLESS OTHERWISE REQUIRED UNDER THE MANDATORY PROVISIONS OF THE CHINESE LAW AND 2 IS BETWEEN ZTE AND END USER AS THE ORIGINAL PURCHASER FOR END USE AND MAY NOT BE TRANSFERR...

Страница 4: ...THE AGGREGATE AMOUNT BENIFITED BY ZTE IN THE PRODUCTS FROM WHICH SUCH LOSS OR DAMAGE DIRECTLY AROSE Confidentiality End User agrees that End User will receive confidential or proprietary information Confidential Information in connection with the purchase and deployment of ZTE Equipment End User will not disclose ZTE s Confidential Information will use it only for purposes for which it was disclos...

Страница 5: ...ty Cautions 1 Chapter 2 Overview 3 2 1 Features 3 2 2 Product Specifications 4 2 3 Package Check 4 2 4 System Requirement 5 Chapter 3 Installation Preparation 7 3 1 Hardware Description 7 3 2 Hardware Connection 8 Appendix A FAQs 12 Appendix B Standard Compliance 15 ...

Страница 6: ... l The devices should be placed on a stable and flat plane l Never expose the equipment to direct sunshine and never place it on a PC case l Keep the equipment away from heat and water l Check whether power supply is available The input voltage fluctuation range must be less than 10 The power plug should not share one socket with a hair drier iron or refrigerator 1 2 Safety Cautions l Read the use...

Страница 7: ...g it l Power off the idle equipment l Keep the ventilation hole clean and prevent any objects from dropping into the equipment through it Otherwise it may cause short circuit and further cause equipment damage and fire Do not spray liquid on the surface of the equipment l Do not open the case of the equipment especially during equipment power on l Before plugging unplugging the power make sure tha...

Страница 8: ...one cable l Supporting multiple line modes self adaptive lines l Providing a 10 100Base T Ethernet interface l More highly reliable simpler operation and less power consumption l Supporting the Bridge or Router mode l Supporting the built in PPPoE dialup function l Supporting the Network Address Translation NAT function l Supporting the DHCP server function l Supporting the UPnP function l Support...

Страница 9: ...stant use with no configuration required l Supporting 64 PVCs l Supporting the Bridge mode 2 2 Product Specifications l Environmental requirements Environmental temperature 0 C 40 C 32 F 104 F Humidity 20 90 non condensing l Power specification Power adapter Input AC 230V 10 50 Hz Output AC 9V 1A l Certification CE 2 3 Package Check l ZXDSL 831 831B 831II 831BII ADSL MODEM 1 l Splitter 1 l Power A...

Страница 10: ...1 ADSL Services Subscription If you have subscribed for the ADSL service your ADSL operator must provide at least one valid IP address for you static allocation or dialup dynamic allocation 2 Computer configuration Please make sure that the system has been equipped with the 10M 100M Ethernet adapter and supports the TCP IP protocol Because ADSL can be used for broadband access and involves a wide ...

Страница 11: ...831II 831BII User s Manual 6 3 Operating system Operating systems can be Windows 98SE Windows Me Windows 2000 or Windows XP For system configuration in the WEB interface the browser of Internet Explorer V 6 0 or later ...

Страница 12: ...activated Off The system is under the Bridge mode or the ADSL has not been connected Flash There are some data packets passing the MODEM Internet Green On The system is under the Route mode and the ADSL has been connected The MODEM IP data packet can be normally transceived For example the built in PPPOE has been established and the dynamic IP address has been obtained Off The Ethernet interface i...

Страница 13: ... state you can restore the system to the default configuration by using a thin needle to press this slot for three seconds or for three executive times Ethernet RJ 45 connection interface Connect it to the PC computer or other network devices using the network cable Power switch PWR Power interface Connect it to the power adapter 3 2 Hardware Connection Connection 1 The following connection method...

Страница 14: ...ic Diagram No Phone sets are Installed Before the Splitter Connection 2 Figure 3 2 2 shows the connection when the splitter is installed near the ZXDSL 831 831B 831II 831BII RJ 11 LINE MODEM PHONE RJ 45 DSL PWR PC Ethernet ADSL service socket Splitter Filter TelephoneTelephoneTelephone Power adapter Power socket Reset Figure 3 2 2 ZXDSL 831 831B 831II 831BII Connection Schematic Diagram Phone sets...

Страница 15: ... Moreover do not connect several telephones with MicroFilters The filter is not a standard configuration device and you should separately purchase it from the operator Connection procedures 1 Power off the equipment before all the other devices are connected 2 Connect the network cables Insert the RJ 45 Ethernet cable connector into the Ethernet interface of the ZXDSL 831 831B 831II 831BII and con...

Страница 16: ... below procedure 1 Check the ADSL cable connection If the DSL LED is on upon power on of the ZXDSL 831 831B 831II 831BII it indicates that the ADSL line is correctly connected Generally it takes one to two minutes to perform the ADSL connection 2 Check the computer connection If both the LINK LED on the computer adapter and the Ethernet LED of the ZXDSL 831 831B 831II 831BII turn green it indicate...

Страница 17: ...failure of connection between the ZXDSL 831 831B 831II 831BII and the device at central office side or a failure of access into the Internet or a slow connection speed Connecting some other electronic devices between the incoming customer end and splitter may affect the ADSL communications since ADSL has a higher requirement for the line quality and furthermore affect the normal operation of ADSL ...

Страница 18: ...ble connectors 2 Install the ADSL Modem correctly based on the user guide to minimize the number of taps 3 Check whether the telephone cables and ADSL are in good contact or whether the telephone cables are normal 4 Try to disconnect the splitter and directly connect the ADSL Modem to the incoming customer cable end to ensure that the problem is not due to improper installation or incoming custome...

Страница 19: ...word cannot be authenticated after you changed your path 3 One of your accounts has logged on successfullyTherefore you will fail to be re authenticated because the operator has recognized the uniqueness of this account 4 Maybe you failed to deregister your account timely in the Broadband Access Server BAS when you were off line abnormally so the BAS or the billing system deemed that your account ...

Страница 20: ...dards of the PRC Standard No Standard Name GB 4943 2001 Safety of Information Technology Equipment GB 9254 1998 Information Technology Equipment Radio Disturbance Characteristics Limits and Methods of Measurement GB T 17618 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement GB 17625 1 2003 Electromagnetic Compatibility Limit and Harmonic Current Emissi...

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