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C h a p t e r 17
Troubleshooting
If you encounter the following problems with the phone, read the information below. If the problems still
can not be solved, please contact the distributor or service provider.
Problem Check
Point
When the phone is switched on, it prompts “Enter PIN1”.
Input your PIN1 code which comes together with the SIM
card. If you have changed PIN1 code, input the new PIN1
code.
When switching on the phone, it prompts “Emergency
only”.
Check the validity of the SIM card.
When switching on the phone, it prompts “Enter phone
code”.
Enter phone lock code you set already to unlock the phone.
No ring tone prompt for an incoming call.
Check volume settings for the ring tone, and whether in the
mute state.
No display on the screen when disconnected from external
power supply.
Make sure that the battery is not broken and its power is
not depleted. Then power on the phone again.
Press the
Call key
, but no number is sent.
Check whether you have set Network call ban or opens
FDN.
Certain call cannot be received.
Check whether the number is restricted.
Cannot send short messages.
Check the network condition, or contact your network
operator to confirm the message center number is correct
and make sure whether it opens FDN.
Other abnormal phenomenon.
First refer to the user manual, then check whether the
power is connected correctly or not. If there is no problem,
power on the phone again.
Содержание WP652
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