104
Problem
Possible causes
Possible solution
If you are not able to
connect to the
network, the phone will
continue to send out
signals as it attempts
to locate a base
station. Doing so
consumes battery
power and will
consequently shorten
standby time.
Change your location
to one where the
network is accessible,
or temporarily turn off
your phone.
Cannot turn
your phone
on
Battery power has
been depleted.
Recharge the phone’s
battery.
SIM card malfunction
or damage.
Take the SIM card to
your service provider
for testing.
SIM card inserted
improperly.
Insert the SIM card
properly.
SIM card
error
Debris on the SIM card
contacts.
Use a soft, dry cloth to
clean the SIM card
contacts.