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14 Technical, Support and Warranty Information
14.1 Troubleshooting and FAQ’s
Please check the manual thoroughly before contacting your service provider
Symptom
No incoming ring
or alarm tone
(No) keytones when
pressing keys
How do I extend the
incoming ring time?
A phone number
cannot be dialled
Short messages
cannot be sent or
received
Solution
Check the ring tone and ring volume settings un-
der Profiles
Check the handset is not muted (Long press the
# key
)
Check the key tone settings in the current profile.
See 7.1 Change the Profiles
This is not a handset setting. Please contact your
Service Provider to extend the ringing time.
Check for network coverage
Check whether any call restrictions are set. See
Call Barring
See Text Message Settings and check the SMS
centre number is correct. Contact your service
provider for more details.
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