132
Solution 2:
Power the phone on again.
Solution 3:
Is the phone in Airplane mode? To check that
Airplane mode is canceled, open the Settings app, touch
More
, and check the Airplane mode slider.
Solution 4:
Is data communication disabled? To check
that data communication is enabled, open the Settings app,
touch
Mobile networks
, and check the Data Enabled
slider.
Solution 5:
Is a disabled data access point set? You can
open the Settings app, touch
Mobile networks > Access
Point Names > > Rest to default
to restore the initial
APN settings.
Problem:
Battery level goes down quickly.
Solution:
Are you where signal is weak or have been out
of service area for a long period? Calling where signal is
weak or being out of service area uses a lot of battery.
Problem:
Cannot install applications.
Solution:
Applications cannot be installed with only a little
free space on the phone or portable storage. To check free
space, see
. Applications not supported by your
phone cannot be installed either.
Problem:
Cannot unlock screen.
Solution:
Power the phone on again. If you are unable to
turn the phone off, remove and replace the battery, and
then power the phone on again. Data that was being edited
is erased after the phone is powered on again.
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