21
Troubleshooting
Problem
Recommended Action
The
connection
between your
device and a
PC through a
USB
cable
cannot
be
established
automatically.
l
Install the software manually. Please
run the installation program in the
path
of
My
Computer
>
ZTEMODEM
.
l
If the driver of your device is
abnormal, reinstall the software. You
need to uninstall the software first.
The
connection
between your
device and a
client through
Wi-Fi cannot
be
established.
l
Ensure that the Wi-Fi function is
enabled.
l
Refresh the network list and select
the correct SSID.
l
Check the IP address, and ensure
that your client can automatically
obtain an IP address.
l
Enter the correct network key (Wi-Fi
password) when you connect the
client to your device.
