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IMPORTANT DEVICE AND SERVICE INFORMATION
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ABOUT YOUR SERVICE
COVERAGE AREA
Your Consumer Cellular plan covers calls to and from
anywhere in the United States (including Puerto Rico and
U.S. Virgin Islands) with no long distance or roaming charges.
TRANSFERRING A PHONE NUMBER
Transferring a landline phone number to the Wireless
Home Phone Base is typically completed within 5 days.
Outgoing calls can be made immediately using the device,
however incoming calls will continue through your old service
until the transfer is complete.
It is recommended that a phone be kept connected to your
existing home wiring or prior service to continue to receive
incoming calls until the transfer is complete.
To check the status of your transfer, please call
Consumer Cellular customer support at
(800) 686-4460.
ABOUT YOUR SERVICE
INTERNATIONAL CALLING
To make an international call using your Wireless Home
Phone Base, please dial:
(401) 537-2523
and follow the
prompts. Our international rates start at just 4 cents per minute
plus standard usage fees.
For more information about our international rates please visit
ConsumerCellular.com/Int
EMERGENCY SERVICES
911 services are supported just as they are on any wireless
device. You should expect to provide your home address to
the emergency response center responsible for sending first
responders (police, medical assistance, or fire) to your location.
POWER OUTAGES
The Wireless Home Phone Base has a back-up battery with talk
time of up to 3.5 hours depending on environmental factors.
Please note you’ll need a standard corded phone that doesn’t
require external power to function with the backup battery for all
calling, including 911.
DEVICE COMPATIBILITY
The Wireless Home Phone Base does not support rotary or
pulse-dialing phones, home security systems, fax machines,
dial-up or DSL internet service, DVR services, media alert
services, or credit card machines. The service cannot be used
to make 500, 700, 900, 976, 0+ collect, operator assisted, or
dial-around calls (e.g., 1010 XXXX). The device does not support
data services (e.g., texting, multimedia message services (MMS),
and data tethering).
IMPORTANT DEVICE AND SERVICE INFORMATION
