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Problem
Possible causes
Possible solution
Echo or
noise
Poor network link quality
on the part of your
service provider.
End the call and dial
again. You may be
switched to a better
quality network link or
phone line.
Poor local telephone line
quality.
End the call and dial
again. You may be
switched to a better
quality network link or
phone line.
Unable to
select
certain
features
Your service provider
does not support these
features, or you have
not applied for services
that provide these
features.
Contact your service
provider.
Battery not
charging
The battery or battery
charger is damaged.
Contact the dealer.
The phone’s
temperature is below
32°F or higher than
113 °F.
Adjust the battery
charging environment to
avoid extremes of
temperature.