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17. Trouble-shooting
Failures
Causes
Solutions
Error occurs during
the program
installation.
The setup file may be damaged.
Please download the program
at website WWW.ZTEMT.COM
and reinstall it.
Directly run the software before
the USB Modem is plugged in.
Close the software, plug in the
USB Modem and run it again.
Open port failed.
The port is occupied by other
applications, such as “Hyper
terminal”, or the software is
already running.
Close relevant software and
run the software again.
No signal indicated.
Out of the network service area.
Make sure it is in the CDMA
network service area.
Wrong setting of parameters.
(Phone, User, Password.)
Correct the parameter settings.
Consult your service provider
for details.
Dialing failed
Network congestion or failure.
Try again later.
Internet connection
failure.
The USB Modem is already
connected.
Disconnect and Reconnect.
The program has already been
installed in current system.
Firstly remove the
original program
and insert the
modem again.
The installation
program can't auto
run. (If the USB
Modem supports
auto setup function.)
Autorun function in CD-ROM is
disabled because of installation
of anti-virus software in the
system, or Windows Vista
system itself disables Autorun
function by CD-ROM by default.
Open “My Computer” to enter
CD-ROM disk icon, and
double-click Setup.exe to
install manually.
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