
19
Note:
1. Do not power off the NVR during the upgrade process, otherwise the upgrade will be failed.
2. During the upgrade process, if the upgrade is failed because of the improper operation. Starting the emergency recovery
method can be used to restore the system, please restore the system according to the following steps: check the upgrade
file and copy it to the root category of the USB flash disk. Then insert the USB flash disk into the NVR, and power on the
NVR. You will hear the sound "Dee", and please wait for about three minutes after that the system would be recovered and
automatically restarts.
Q: I cannot get any display on TV from the NVR system.
A: This is caused by resolution compatibility issue.
The default output resolution of the NVR is 1280*1024, which may not be compatible with some monitors. Here is how to
solve it
:
1. Connect the NVR to any other monitor via VGA; (or you may also try any other monitor via HDMI to see if you can enter the
menu)
2. When you are able to see the menu, right click the mouse, go to System Setup > General Setup > Screen Setup > VGA
resolution; change it to 1080p@60; Apply to save it.
3.Connect the NVR back to your primary screen via HDMI and you should have a working monitor.
Q: Some camera does not have video; or it comes in and out
A1: The IP cameras have not been paired to the NVR, please refer to section 6 in this manual to add camera by matching
code
A2: You are experiencing insufficient WiFi signal caused by obstacles or signal interference. There are 2 methods to boost
your WiFi.
1. Extend WiFi Range, please refer to section 12 in this manual
2. Setup repeater, please refer to section 13 in this manual
FAQ 2
FAQ 3