1)Cannot bind camera device
• Can only bind when the camera device is in the Binding mode (LED becomes
green and flashes once a second).Otherwise, you cannot bind a camera device
outside the Binding mode.
• Make sure the environment of Sound Wave Binding is quiet and the outer
speaker of your phone is close to the microphone in front of the camera. And
please make sure your mobile phone is not in Silent Mode.
• When warning "Wi-Fi does not exist", please make sure your Wi-Fi name is
correct.
• When warning "Wi-Fi connection fail", please make sure your Wi-Fi password
is correct.
• When warning "Network abnormal please check router configuration", please
make sure your router can be connected to Internet.
2) Cannot connect into Internet
• Check the Wi-Fi our device uses can connect into Internet.
• Check whether the name and password of Wi-Fi have been changed.
3)Video is not clear
• Switch between "SD" or "HD" mode.
4)Cannot replay video?
• Please check if there is a micro-SD card, (must be below 32GB).
• Insert a micro-SD card, you can replay video after 10 minutes.
5)If the Wi-Fi is hidden, why cannot find any network and camera?
• Our camera device can only connect a Wi-Fi that is not hidden.
5
FAQ
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