Problem:
I cannot access the Internet. My Power light is on, and my
Downstream and Upstream lights are on or blinking. My Online light
won’t stay on.
Solution:
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Check to see that your cable TV is working. If it isn’t, contact your
cable service provider. There may be a bad connection to the cable to
your home or location.
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Check with your cable service provider to make sure that your cable
data service is available and running.
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In some cases, the cable signal may be weak or noisy. If possible, see
if the cable modem/router works better when it’s connected as near
as possible to where the coaxial cable comes into your home.
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If you have a splitter between the cable modem/router and the wall,
remove the splitter and connect the cable modem/router directly to
the wall. A splitter is a small device that has a single coax cable on
one side and 2 coax cables on the other side. If this fixes the problem,
you may need to get a better splitter.
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If the problem persists, you may need to ask your cable service
provider to check the signal quality on your cable connection.
Problem:
I am having trouble connecting my computer or other device
wirelessly to the Cable Modem/Router.
Solution:
Try the following:
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Verify that you can access the Internet with a computer or other device
connected through an Ethernet cable to one of the LAN ports of your
cable modem/router.
If you cannot, try the steps outlined in the previous troubleshooting
tips.
If the wired computer can access the Internet, reboot the wireless
device (this will allow the device to release and renew their IP
addresses) and try to access the Internet again.
If you still cannot connect to the Internet wirelessly, continue below.
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Страница 1: ...Cable Modem Router Cable Modem plus Dual band Wireless AC Router U S E R M A N U A L ...
Страница 50: ...Figure 4 Example Wireless Primary Network page 50 ...
Страница 54: ...Figure 5 Example of Guest Network Page 54 ...
Страница 64: ...Figure 9 Example of Access Control Page 64 ...
Страница 80: ...Figure 17 Example of IP Filtering Page 80 ...
Страница 104: ...Figure 27 Example of Basic Setup Page 104 ...
Страница 134: ...Figure 42 Example of the Connection Page 134 ...