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WARRANTY
【
Warranty
】
• The warranty period is 1 year from the date of purchase. (This does not cover consumable parts.)
• The original copies of this warranty and the official receipt of purchase are required when having this
product repaired free of charge during the warranty period. (If either of these documents is not available, the
product will be deemed to be out of warranty, and a charge will be applied to the repairs.) At the time of
purchase, check that all items have been recorded correctly.
• This warranty will not be reissued, so store it in a safe place where it will not be lost.
• The product’s warranty is based on the details contained in this warranty document.
• The product will be repaired at a Zojirushi-specified service center. Zojirushi will not provide reimbursement
for shipping charges incurred to ship or travel expenses incurred to physically bring the product to the
service center.
• Zojirushi makes absolutely no representation or warranty, expressed or implied, for any details not clearly
set forth on this Warranty Card, including any implicit warranties concerning marketability and specific
purposes. In no event shall Zojirushi be liable to the customer for any indirect, consequential or special
damages, or loss of earnings.
• Products will be repaired as soon as possible, but note that repairs may take an extremely long time due to
factors such as the parts required for the repairs being out of stock and parts being procured from overseas
factories. Also, Zojirushi and its service centers accept no liability for repair services in the event that repairs
become impossible due to unforeseeable circumstances such as bans on the importing of the parts required
for the repairs.
• Even during the product’s warranty period, Zojirushi may refuse to repair products due to the period for
keeping repair parts in stock ending after the termination of manufacturing of the applicable product as
determined separately by Zojirushi.
• This warranty is only valid within Thailand.
【
Warranty conditions
】
Even during the repair period, a charge will be applied to repairs in the event of:
• Malfunctions and damage arising from failing to use or store the product as indicated in the operating
instructions.
• Malfunctions and damage arising from incorrect operation, modifications, or unauthorized repairs.
• Malfunctions and damage arising from the product being transported, being moved, or falling over after
purchase.
• Malfunctions and damage arising from factors such as fire, earthquakes, flooding, lightning, other such
natural disasters, pollution, insects, gas, abnormal voltage, and the use of non-specified power supplies
(voltage and frequency).
• Malfunctions and damage arising from usage other than household use.
• Malfunctions and damage arising from the product being installed in a vehicle such as a car or ship.
• Failure to submit the original copies of this warranty and the official receipt of purchase at the same time or
errors existing in the contents written in said documents.
• Replacement of consumable parts and similar items.
• Repairs being performed at a location other than a Zojirushi-specified service center.
【
Handling of personal information
】
Note that personal information provided by our customers may be used in the after-sales service activities
performed for Zojirushi products.
Zojirushi SE Asia Corporation Ltd.
1828 Saha-Union Building, 4th Floor, Sukhumvit
Road, Phrakanong Tai Sub-District, Phrakanong
District, Bangkok 10260
Tel: 02-741-4818
Fax: 02-741-4819
SANGTHONG ELECTRONICS SERVICE
CENTER
3131/6-8 Sukhumvit 101/2 Rd. Bangna, Bangkok
10260, Thailand.
TEL: 0-2393-5050
In the event of product malfunctions within the warranty period with this product having
been used according to the precautions given in the operating instructions and on the Main
Body, Zojirushi will repair the product free of charge as outlined below.
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