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© Copyright 2014 Zoeller Co. All rights reserved.
CONDITION
COMMON CAUSES
A. Pump will not start or run.
Check fuse, low voltage, overload open, open or incorrect wiring, open switch, impeller or seal bound mechanically, motor
or wiring shorted. Float assembly held down. Switch, damaged or out of adjustment.
B. Motor overheats and trips
overload or blows fuse.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically, motor shorted.
C. Pump starts and stops too often. Float switch tether length too short, check valve stuck open, or none installed in long distance line, overload open, bidding,
sump pit too small.
d. Pump will not shut off.
Debris under float assembly, float bound by basin sides or other, switch, damaged or out of adjustment.
E. Pump operates but delivers little
or no water.
Check inlet, strainer housing, discharge pipe, and vent holes for obstructions. discharge head exceeds pump capacity.
Low or incorrect voltage. Incoming water containing air or causing air to enter pumping chamber. Incorrect motor rotation.
(3 phase pumps only)
F. drop in head and/or capacity
after a period of use.
Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could possibly deteriorate
impeller and pump housing. Check line. Remove base and inspect.
G.
Tank or fittings leak.
Carefully tighten pipe joints (use pipe dope) and screws. Check gasket location, tighten lid evenly. do not over tighten
fittings or screws.
If the above checklist does not reveal the problem, consult the Product Support Department. Do not attempt to service or otherwise
disassemble pump. Service must be peformed by a Zoeller Authorized Service Station. Go to www.zoellerpumps.com/servicestations to find
the Authorized Service Station in your area.
SERVICE CHECKLIST
Manufacturer warrants, to the purchaser and subsequent owner during
the warranty period, every new product to be free from defects in material
and workmanship under normal use and service, when properly used and
maintained, for a period of one year from date of purchase by the end user, or
18 months from date of original manufacture of the product, whichever comes
first. Parts that fail within the warranty period, one year from date of purchase
by the end user, or 18 months from the date of original manufacture of the
product, whichever comes first, that inspections determine to be defective
in material or workmanship, will be repaired, replaced or remanufactured
at Manufacturer's option, provided however, that by so doing we will not be
obligated to replace an entire assembly, the entire mechanism or the complete
unit. No allowance will be made for shipping charges, damages, labor or
other charges that may occur due to product failure, repair or replacement.
this warranty does not apply to and there shall be no warranty for any
material or product that has been disassembled without prior approval of
Manufacturer, subjected to misuse, misapplication, neglect, alteration, accident
or uncontrollable act of nature; that has not been installed, operated or
maintained in accordance with Manufacturer's installation instructions; that has
been exposed to outside substances including but not limited to the following:
sand, gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives (oil,
gasoline, solvents, etc.), or other abrasive or corrosive substances, wash
towels, etc. in all pumping applications. the warranty set out in the paragraph
above is in lieu of all other warranties expressed or implied; and we do not
authorize any representative or other person to assume for us any other
liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky 40211,
Attention: Customer Support department to obtain any needed repair or
replacement of part(s) or additional information pertaining to our warranty.
MANUfACTURER EXPRESSLy DISCLAIMS LIABILITy fOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH Of
EXPRESSED OR IMPLIED WARRANTy; AND ANy IMPLIED WARRANTy
Of fITNESS fOR A PARTICULAR PURPOSE AND Of MERCHANTABILITy
SHALL BE LIMITED TO THE DURATION Of THE EXPRESSED WARRANTy.
Some states do not allow limitations on the duration of an implied warranty,
so the above limitation may not apply to you. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
LIMITED WARRANTY
DO’S & DON'T’S FOR INSTALLING UNIT
1.
DO
read all installation material with the unit.
2.
DO
inspect unit for any visible damage caused by shipping. Contact dealer
if unit appears to be damaged.
3.
DO
remove all debris from the basin. Be sure that the pump will have a
hard, level surface beneath it.
DO
NOT
install on sand, gravel or dirt.
4.
DO
be sure that the area is large enough to allow proper clearance for the
level control switch(es) to operate properly.
5.
DO Always Disconnect Pump from Power Source Before Handling
.
DO
always connect to a separately protected and properly grounded circuit.
DO
NOT
ever cut, splice, or damage power cord (Only splice in a watertight
junction box).
DO
NOT
carry or lift pump by its power cord.
DO
NOT
use an extension cord.
6.
DO
install a check valve and a union in the discharge line.
DO
NOT
use a discharge pipe smaller than the pump discharge.
7.
DO
NOT
utilize this unit for pumping gasoline or other hazardous liquids.
8.
DO
test pump immediately after installation to be sure the system is
working properly.
9.
DO
review all applicable governing codes and verify that the installation
conforms to each of them.
10.
DO consult manufacturer for clarifications or questions.
11.
DO
consider a two-pump system with an alarm where an installation may become
overloaded or primary pump failure would result in property damages.
12.
DO
consider a d.C. Backup System where a sump or dewatering pump is
necessary for the prevention of property damages from flooding due to A.C.
power disruptions, mechanical or electrical problems or system overloading.
13.
DO
inspect and test system for proper operations at least every 3 months.
