TROUBLESHOOTING
DIMENSIONS
If the above checklist does not solve the problem, consult the Zoeller Product Support Department by [email protected] Do not attempt to service or otherwise
disassemble pump.
Care of finish: soap and water is all that is recommended for cleaning the outside of the tank. Other cleaning products may cause discoloration and scratching.
CONDITION
POSSIBLE CAUSE
REMEDY
Low voltage, open circuit, failed capacitor.
Have a qualified electrician check the circuit.
Impeller bound and cutter bound.
Motor or wiring shorted.
Debris on float switch.
Remove debris.
Debris under float.
Remove debris from around float.
Faulty float switch
Contact a Zoeller Authorized Service and Warrenty Center.
Pump is air locked.
Make sure vent hole in discharge pipe is clear.
Waste material has accumulaled blocking flow
of material to pump intake.
Debris around intake.
Clean area around intake.
Blockage in discharge pipe.
Remove pipe and flush out debris.
Low or incorrect voltage.
Have a qualified electrician check house wiring.
Damaged Impeller.
Contact a Zoeller Authorized Service and Warrenty Center.
Incorrect float adjustment.
Contact Product Support Department.
Pump is air locked.
Make sure vent hole in discharge pipe is clear.
Vertical lift too high.
C. PUMP OPERATES
BUT DELIVERS LITTLE
OR NO W ATER
A. PUMP W ILL NOT
START OR RUN.
Contact a Zoeller Authorized Service and Warrenty Center.
B. PUMP W ILL NOT
SHUT OFF OR RUNS
TOO LONG BEFORE
W ATER IS PUMPED.
Hold flush handle down on toilet for 15 seconds. If unit will
not clear, unplug and wait for 30 minutes. Plug unit back in
and repeat. If unit still will not turn off, it will need to be
opened and the debris removed.
Change dicharge piping or contact Product Support
Department.
for Installations in markets where a
carbon filter vent is allowed, please
replace the carbon filter periodically,
P/N 081887.
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®
Co. All rights reserved.
Ø89 mm
(20-1/16”)
510 mm
178 mm
47 mm
(1-7/8”)
360 mm
510 mm
(20-1/16”)
(7-1/16”)
(Ø3-1/2”)
(7”)
(14-1/8”)
180 mm
200 mm
(7-7/8”)
111 mm
(4-3/8”)
