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13
Troubleshooting
Problem
Solution
Cleaner does not turn
on
• Low battery. Charge until battery LED is solid green.
• Press down and release the On/off button towards the
symbol to start/stop the cleaner.
• Overheated. Move cleaner to cooler area. Do not store above
32°C.
Cleaner does not
charge
• No power. Reset circuit breaker. Try plugging charger into a
different outlet.
• Dirty connection. Clear debris from plug on cleaner.
Cleaner does not dive
-or- does not move in
water
• Trapped air. Hold cleaner under water, tilt and shake to release
air bubbles.
• Filter full/dirty. Empty canister, wash with soapy water and a soft
brush.
• Make sure the pivot float arm moves freely.
• Manually rotate wheels back and forth to release blockage.
Cleaner does not
climb walls -or- does
not reach all areas
• Filter full/dirty. Empty canister, wash with soapy water and a soft
brush.
• Turn off spa pump and jets while using cleaner.
• Water chemistry imbalance. Consult a spa service professional.
• Some spa designs may have areas inaccessible to the cleaner.
Lid detaches
unexpectedly
• Reattach lid securely (see step in “Empty the Filter Canister”
section).
• Latch stuck. See latch problem/solution below.
Latch is difficult to
open -or- does not
stay closed.
• Submerge cleaner in water, open and close latch a few times to
rinse out sand.
• Completely dry out cleaner, open and close latch a few times,
blow out sand.
Sand / debris escaping
from filter
• Remove canister, wash with soapy water and a soft brush.
Make sure canister is seated and oriented properly.
Cleaner floats to the
surface
• Normal operation. Cleaner stops and floats when the cleaning
cycle is done.
• Normal operation. Cleaner floats periodically during navigation.
Cleaner does not float
to the surface at end
of cycle
• Filter very full. Empty filter canister.
Flashing red LED
• Blockage detected. Turn off cleaner and remove lid. Clear
debris from exposed moving parts.
• If a problem persists, please contact the retailer to request a diagnostic review.
Содержание SpaBot
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