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❼ Troubleshooti ng
• Before you contact your retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem conti nues, contact your retailer.
•
: Acti ons to be performed by a qualifi ed technician only
7.1 I Appliance behaviour
The informati on messages may be hidden by pressing
for 4 seconds.
Certain messages require human interventi on and cannot be hidden.
7.1.1 Appliance WITHOUT with pH Link or Dual Link module
Message
Possible Cause
Soluti on
«NO FLOW»
«CHECK PUMP»
(
“INFO”
indicator
lit during the
producti on ti mers)
•
Filter pump failure.
•
Filter and/or the skimmer(s) are dirty.
•
By-pass valve(s) closed.
•
Flow switch disconnected or defecti ve.
•
Check the pump, the fi lter, the skimmer(s),
and the by-pass valve(s). Clean them if
necessary.
•
Check the wire connecti ons (fl ow switch).
•
Check that the fl ow switch is working
correctly (replace it if necessary: contact the
retailer)
.
«CHECK OUTPUT»
(
“INFO”
indicator
fl ashing)
•
Cell power cord disconnected or not
properly connected to the cell or inside
the device.
•
Wear, calcifi cati on or breakage of the cell
plates.
•
Internal electronic problem in the control
box following an external electric incident.
•
Switch off the chlorinator (
butt on) and
switch off the power supply to the control
box, then check that all the wires are properly
connected (mains power supply, cell, etc.).
•
Replace the cell.
•
Check the supply board: contact the reseller
..
«LOW
CONDUCTIVITY»
(
“SALTS”
indicator
lit)
•
For models with a temp sensor, this error
may be caused by low water conducti vity
(lack of salt). If there is no temperature
sensor: this error may be due to a low
water temperature or a low salt rate.
•
Lack of salt due to water loss or diluti on
(fi lter backwash, water renewal, rain,
leaks, etc.).
•
Can vary depending on the temperature
and age of the cell. The voltage across the
cell terminals varies in ti me.
•
Wear, calcifi cati on or breakage of the cell.
•
Check water temperature.
•
Check the conditi on of the cell plates.
•
Measure the salt concentrati on in the pool
water using a salt tester or a test strip, then
add salt to the pool to keep the level at 4
g/L or 2 g/L depending on the model. If you
do not know the salt level or how to test it,
contact your retailer.
«OVERHEAT»
(
“INFO”
indicator lit)
•
The temperature inside the control box is
too high, chlorinati on is slowed (>85°C)
then stopped (> 90°C) if the temperature
does not fall back down in order to
protect the electric circuits.
•
If the box is installed outdoors, protect it
from direct sunlight.
•
Chlorinati on will automati cally resume once
the temperature has fallen back down.
•
Issue at the device.
«LOW WATER
TEMP»
(
“INFO”
indicator
light is lit, the
temperature on the
display fl ashes)
•
The water temperature measured by the
chlorinator temperature sensor is less or
equal to 10°C; producti on stops in order
to protect the cell.
•
Chlorinati on will automati cally resume at the
Low Mode chlorinati on rate between 10 and
15°C.
•
Chlorinati on will automati cally resume at the
normal chlorinati on rate above 15°C.
(NONE MESSAGE)
Chlorine producti on
not visible at the cell
plates
•
Chlorinati on is in a reversing period.
•
Chlorinati on is set at less than 100% and
is paused.
•
Wait and observe, chlorinati on should
resume in the next 10 minutes.
EN