34
33
Troublesh
ooting
Tr
oublesh
ooting
TROUBLESHOOTING
POSSIBLE FAULT
POSSIBLE FAULT/SOLUTION
Water pan overflows
There is too much food in the chamber or food
stored contains too much water, resulting in heavy
defrosting.
The doors are not closed properly, resulting in
frosting due to the entry of air and increased water
due to defrosting.
Hot housing
This is heat dissipation of the built-in condenser
via the housing, which is normal. When housing
becomes hot due to high ambient temperature and
storage of too much food, it is recommended
to provide sound ventilation to facilitate heat
dissipation. Hot housing can also be caused by the
refrigerator cooling frequently. This will be normal
when hosting parties or when the door is left open
for long periods of time.
Surface condensation
Condensation on the exterior surface and door
seals of the refrigerator is normal when the ambient
humidity is too high. Wipe the condensate
with a clean towel.
Abnormal noises
Buzz: The compressor may produce buzzes during
operation and the buzzes are loud particularly
upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance
may produce a creak and a bubbling noise, which
is normal.
Ice maker does not make ice After you install the water line and start the
refrigerator, it may take 12 hours to start producing
ice.
Turn on the ice making function (see page 24).
Check whether the water pressure meets 30-100psi
and whether the water line is connected normally.
Check whether the water supply valve is open and
whether the water pipe is bent.
Check whether the ice bucket is installed.
POSSIBLE FAULT
POSSIBLE FAULT/SOLUTION
No ice is dispensed
Check whether there is ice in the ice bucket.
Check whether the ice melts and adheres. If the ice
is not used for a long time, please empty the ice
bucket and turn off the ice maker.
Check whether the water line is connected normally,
whether the water supply valve is opened, and
whether the water pipe is bent.
The ice discharging function can only be used when
the refrigerating chamber door is closed.
Check whether the ice bucket is installed.
No water is discharged out
Check whether the water line is connected normally,
whether the water supply valve is opened, and
whether the water pipe is bent or creased.
The filter or water filter bypass plug must be
installed before water can be discharged.
Check whether the filter or water filter bypass plug
is installed properly.
The speed of draining water
out is slow
Check whether the water pressure meets 30-100
PSI.
Please replace the filter. If filter doesn't work, call
customer service at 614-777-5004.
The water tastes bad.
If the refrigerator is not used for more than four
days, drain at least one gallon of water.
Replace the filter in time.
TROUBLESHOOTING
