SBT2000S Swing Barrier Turnstile
User Manual
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5
Troubleshooting
No.
Failure Description
Cause and Solution
1
Gate open, but it is not in place
Cause: It may be due to substantial motor resistance.
Solution: Increase the value of minimum compensation
speed.
2
No sound
Cause: It may be due to if speaker wire is loose or volume is
turned off.
Solution:
1.
Check if the speaker wire is loose.
2.
Check if voice is turned off.
3
Swing arm is not centred
Cause: It may be due to incorrect position of swing arm.
Solution: Go to the menu of "Swing arm zero correction" and
adjust it to the zero position.
4
The control panel LCD shows
"Encoder wiring error"
Cause: It may be due to reversed wiring of encoder A and B
phase.
Solution: Please check if the wiring of encoder A and B phase
is reversed. If yes, replace it.
5
The direction of gate open is
inconsistent with swiping card.
Cause: It may be due to reversed signal line of access
controller left and right gate.
Solution: Please check if access controller left and right gate
signal line is reversed. If yes, adjust right and left gate signal
line.
6
Swipe card, but gate does not
open.
Cause: It may be due to if menu setting interface does not
exist or gate signal of access controller is not connected
properly or if current mode is set to “card unavailable”.
Solution:
1.
Check if the menu setting interface exist or not.
2.
Check if the gate signal of the access controller is
connected to the gate controller.
3.
Enter menu to see if current mode is set to “card
unavailable”.