HELPFUL HINTS
Situation
Probable Causes
Solutions
Not certain the
object found is a
stud in DeepScan
mode.
Display indicates
“Restart at New
Location”.
Working in DeepScan
mode and can't
detect studs.
Detects other objects
besides studs in
Stud Scan and
DeepScan modes.
Finds more targets
than there should be.
Area of voltage
appears much larger
than actual wire.
(AC only)
Edge or center
indication doesn’t
appear on LCD.
Difficulty detecting
metal.
Image of metal
object appears wider
than actual size.
Constant readings of
studs near windows
and doors.
You suspect electrical
wires, but do not
detect any.
• DeepScan increased sensitivity may
have located something other than
a stud.
• Tool was calibrated over a stud or
on dense part of wall.
• Tool tilted or lifted during scan.
• You may have calibrated over a stud.
(DeepScan mode is very sensitive.
The error condition has been
disabled in this mode.)
• Electrical wiring and metal/
plastic pipes may be near or
touching back surface of wall.
• Static charge may develop on
drywall, spreading voltage
detection as much as 12 in.
(305 mm) laterally from each
side of an actual electrical wire.
• Wall is particularly thick or dense.
• Scanner not properly calibrated.
• Metal targets too deep.
• Metal has greater density than
wood.
• Double and triple studs are usually
found around doors and windows.
Solid headers are above them.
• Wires may be shielded in metal
conduit or behind metallic wall
covering.
• Wires deeper than 2 in. (51 mm)
from surface might not be detected.
• Wires may not be hot.
• Scan the same area with Metal Scan and AC Scan. If the unit
indicates the presence of metal or hot AC, the original stud
indication is probably false.
• Turn scanner off, move over a few inches, press power button, and
start again.
• On rough surfaces, place thin cardboard on wall, scanning through
it to help slide scanner more smoothly.
• Move MultiScanner OneStep over a couple of inches
and recalibrate.
• Switch to Metal mode, where combined with Continuous AC
detection, pipes and electrical wiring should be detected adequately.
• Check for other studs equally spaced to either side (12, 16, or 24 in.
apart [305, 406, or 610 mm]) or the same stud at several places
directly above or below the first.
• Use CAUTION when nailing, sawing, or drilling into walls, floors,
and ceilings where these items may exist.
• To narrow detection, turn scanner off and on again at the edge of
where wire was first detected and scan again.
• Place your free hand flat against wall near tool to drain static.
• Switch to DeepScan, recalibrate, and try again.
• The scanner may have been calibrated over a metal object,
reducing sensitivity. Try calibrating in another location.
• Scan in both horizontal and vertical directions. Metal sensitivity
is increased when metal object is parallel to sensor, located
at front end of scanner beneath crosshair.
• To reduce sensitivity, recalibrate MultiScanner OneStep over either
of first two marks.
• Detect outer edges so you know where to begin.
• Try Metal scan to see if you can find metal, wire, or metal conduit.
• Try turning on switches to outlet.
• Try plugging a lamp into outlet and turning on switch.
WARNING: Always turn off the power when working
near electrical wires.
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LIMITED 1 YEAR WARRANTY
Zircon Corporation, (“Zircon”) warrants this product to be free from defects
in materials and workmanship for one year from the date of
purchase. Any in-warranty defective product returned to Zircon*, freight
prepaid with proof of purchase date and $5.00 to cover postage and
handling, will be repaired or replaced at Zircon’s option. This warranty is
limited to the electronic circuitry and original case of the product and
specifically excludes damage caused by abuse, unreasonable use or
neglect. This warranty is in lieu of all other warranties, express or implied,
and no other representations or claims of any nature shall bind or
obligate Zircon. Any implied warranties applicable to this product are
limited to the one year period following its purchase. IN NO EVENT WILL
ZIRCON BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM POSSESSION, USE OR MALFUNCTION OF THIS
PRODUCT.
In accordance with government regulations, you are advised that: (i) some
states do not allow limitations on how long an implied warranty lasts
and/or the exclusion or limitation of incidental or consequential damages,
so the above limitations and/or exclusions may not apply to you, and
further (ii) this warranty gives you specific legal rights and you may also
have other rights which vary from state to state.
Return product freight prepaid with proof of purchase date (dated sales
receipt) and $5.00 to cover postage and handling, to:
Zircon Corporation
*Attn: Returns Department
1600 Dell Avenue, Unit K
Campbell, CA 95008-6992 USA
Be sure to include your name and return address. Out of warranty service
and repair, where proof of purchase is not provided, shall be returned with
repairs charged C.O.D. Allow 4 to 6 weeks for delivery.
Customer Service, 1-800-245-9265 or 1-408-963-4550
E-mail: [email protected]
U.S. Patents
4464622, 5352974, 5619128, 6023159, 6259241,
and Patents Pending
U.S Design Patent D427166
©2004 Zircon Corporation • P/N 61074 • Rev A 09/04
