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P a g e
TROUBLESHOTING
Waiting for more than a five minutes and still there is no green
LED light.
1.
Check your Internet connection
2.
Check whether you connected your network cable
correctly to your Internet router.
I forgot my password
1.
Go to
my.zipato.com
2.
Click “Forgot password” and follow screen
instruction.
I can’t connect any Z-wave or Zigbee device to my box
Check whether your antenna supplied with Zipabox is
correctly mounted on Antenna 1 connector.
No Ethernet signal from Zipabox
Before connecting Zipabox check your internet connection. If
everything is alright with your internet connection then follow
these steps:
