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801910 - Zip Sparkling HydroTap - Installation Instructions - July 2014 - v1.00
Trouble Shooting
System Fault
Message
Possible Cause
Solutions
Power Board Fault
Electrical disruption
Check power supply and all fuses
Interface Fault
Internal fault
Call Zip Service
Level Board Fault
Internal fault
Call Zip Service
Condenser Screen Blocked Blocked Air filter
Remove blockage / Clean filter / check user guide
Water leak, Isolate Mains
Water leak
Turn off mains water supply / Call for service
Compressor Over Run
Compressor too Hot
Check ventilation
Water Supply Failure
No water
Check water supply is turned ON
Hot Sensor Open
Internal fault
Call Zip Service
Hot Sensor Closed
Internal fault
Call Zip Service
Cold Sensor Open
Internal fault
Call Zip Service
Cold Sensor Closed
Internal fault
Call Zip Service
Flood Sensor Open
Internal fault
Call Zip Service
Condenser Sensor Closed
Internal fault
Check Ventilation / Call Zip Service
Condenser Sensor Open
Internal fault
Check ventilation / Call Zip service
Heater Driver Fault
No hot water
Call Zip Service
Compressor. Driver Fault
No chilled water
Call Zip Service
Hot Sensor Degraded
Internal fault
Call Zip Service
Condenser Overtemp
Blocked airfilter
Remove blockage / Clean filter / check user guide
Steam too Cool
Internal fault
Call Zip Service
Steam Sensor Open
Internal fault
Call Zip Service
Steam Sensor Closed
Internal fault
Call Zip Service
Hot Overload
Internal fault
Turn OFF to reset / Call Zip Service
Hot Tank Overfilled
Internal fault
Call Zip Service
Safety Lock ON
Safety button active
See User guide Section - G (Safety mode)
Safety Lock OFF
Safety button Inactive
See User guide Section - G
Hot Isolation ON
Safety button active
See User guide Section - G
Hot Isolation OFF
Safety button Inactive
See User guide Section - G
Hot Isolation Enable
Safety button active
See User guide Section - G
Hot Isolation Disable
Safety button Inactive
See User guide Section - G
Sleep Mode Enable
Auto sleep mode active
See User guide Section - G (Energy Mode)
Sleep Mode Disable
Auto sleep mode inactive See User guide Section - G (Energy Mode)
Calibration
Auto calibration reset
Normal operation, once per month
Overload Reset
Internal fault
Call Zip Service
Call an electrician, a plumber, or Zip for a free call in Australia on 1800-638-633 for assistance, service, spare
parts or enquiries.
In order to help preserve our environment we ask that you dispose of this product correctly. Please contact
your local city council for collection centre details.
End of Life Disposal