Error Messages
Troubleshooting
Disposal
16
Page 31
Loss of function
handpiece
In the status bar the message "Ready" appears and no pulse is emitted even
though the footswitch has been activated.
Possible cause 1
Handpiece / footswitch not properly connected or defective.
Remedy for cause 1
Make sure that the footswitch and handpiece are correctly connected. The plug
must be fully inserted.
Check the cable of the footswitch for damage or kinks. Replace the footswitch
in the event of visible damage.
Check whether the switch dome of the footswitch can be moved or is blocked.
If possible, remove the blockage.
Possible cause 2
Program settings incorrect.
Remedy for cause 2
Check whether the pulse energy is set, and if not, set it.
Handpiece
malfunction
Irregular delivery of pulses / excessive heating of the handpiece.
Possible cause 1
Wear to the applicator head / restricted movement due to wear
Remedy for cause 1
The applicator heads are wear parts and must be replaced after a certain
number of radial pulse emissions.
Removal of wear debris:
Remove the applicator head from the handpiece and thoroughly clean the rear
dome. Then hold the handpiece, without the applicator head, with the opening
facing downwards. With the frequency set to 2 or 5 Hz and at the lowest
energy level, trigger a small number of pulses (maximum 10). Then attach the
applicator head again.
If the malfunction still remains, the applicator head must be replaced.
Possible cause 2
Wear to the pulse generator
Remedy for cause 2
The pulse generator is a part subject to wear and must be replaced after 2
million shocks.
Check the total shock count of the device in the configuration menu.
If the total number of shocks has reached or exceeded 2 million, the pulse
generator must be replaced.
To replace the pulse generator, please contact your authorized sales
representative or contact the head office in Irvine, CA.
Содержание enPuls
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