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Problems

 

Potential Causes

 

Solutions

 

Color loss or vague/ 
double image on display. 

Poor  quality  optical  fiber 
cable. 

OM3/OM4 cable needed. 

Power led is off 

Not being powered. 

Check power source 

Poor contact. 

Make sure power adapter is 
making good contact. 

No output on the display. 

Source or Display is off. 

Check the source/ display. 

Poor contact. 

Check the HDMI cables one 
by one to make sure they are 
inserted properly. 

The  display  doesn’t  support 
the resolution. 

Connect the display to the 
transmitter and capture its 
EDID data before using. 

ARC audio is not 
received. 

CEC or ARC is turned off. 

Ensure both CEC and ARC is 
enabled  on  both,  display  and 
as well as AV Receiver. 

  

Note: If you need further assistance, please contact Zigen support Team

 

 

Troubleshooting & Maintenance 

Содержание OFL-1000

Страница 1: ...OFL 1000 OFL 1000 Uncompressed 4K 60Hz 4 4 4 HDMI Extender over Fiber...

Страница 2: ...generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and f...

Страница 3: ...Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards Inst...

Страница 4: ...defect Zigen will repair or replace the product to ensure that it meets original performance specifications Reduced performance due to normal wear and tear or damages caused by misuse or negligence w...

Страница 5: ...Technical Support Tel 818 654 5252 Fax 818 654 5355 8 00AM 5 00PM PST Email info zigencorp com Web www zigencorp com Mailing Address Zigen Corp c o Customer Service 16135 Wyandotte Street Lake Balboa...

Страница 6: ...1 Product Introduction 1 2 Specifications 2 3 Transmitter Description 3 4 Receiver Description 4 5 System Connection 5 7 6 Troubleshooting Maintenance 8 Table of Contents...

Страница 7: ...2 True uncompressed transmission beyond 18Gbps bandwidth support Supports video resolution up to 4K 60Hz with 4 4 4 chroma sampling 4K 60Hz Dolby Vision HDR10 HDR 10 and HLG support EDID pass through...

Страница 8: ...tor 1 RS 232 General Video Resolution Up to 4Kx2K 60Hz 4 4 4 Dolby Vision Audio Format Supports PCM Dolby Digital DTS DTS HD Dolby Atmos HDMI Standard 2 0a b HDCP Version 2 2 HDR 10 HDR 10 HLG Support...

Страница 9: ...put port to connect the source device 4 Audio Out ARC Toslink digital audio output port for routing multi channel audio from receiver to audio amplifier 5 Audio Mode Selection Switch ARC Default Switc...

Страница 10: ...4 Audio In ARC Toslink digital audio input port for routing multi channel audio to transmitter 5 Audio Mode Selection Switch ARC Default Switches audio mode to ARC Audio Switches audio mode to audio...

Страница 11: ...s based on the audio mode switch selections on the transmitter and receiver Switch Status Audio Transmitter Receiver ARC ARC Audio signal transmitted from smart TV to AV Receiver ARC HDMI In and Audio...

Страница 12: ...iver ARC Audio signal transmitted from smart TV to AV Receiver ARC HDMI In and Audio Out Switch Status Transmitter ARC Receiver Audio Audio signal transmitted from receiver Audio In to transmitter HDM...

Страница 13: ...r Audio Receiver ARC Audio signal transmitted from TV to receiver ARC Audio Out only Switch Status Transmitter Audio Receiver Audio Audio signal transmitted to receiver Audio In to transmitter Audio O...

Страница 14: ...ce or Display is off Check the source display Poor contact Check the HDMI cables one by one to make sure they are inserted properly The display doesn t support the resolution Connect the display to th...

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